Owner complaints
46NHTSA recordsUSED VEHICLE RESEARCH
2024 Toyota Camry
Is This A Good Car? organizes available NHTSA-derived research for the 2024 Toyota Camry. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateToyota Camry2024 · VERIFIED IMAGE PENDING
Recall campaigns
1Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 46 NHTSA complaints
- Most reported component
- Structure 24% of categorized complaint records
- Top-three component concentration
- 46% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 1 NHTSA recalls
- Most recent recall report
- February 21, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 46
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Air Bags
Owner-submitted NHTSA complaint · ODI 11751051Read complaint narrative
Hit front passenger side at approximately 70mph. Did nearly $15000 damage. No air bags deployed.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11746841Read complaint narrative
A thumping noise on the driver's side can be heard at times when I encountered low spots. In addition, the rear brakes has grinding noise. Hendricks Toyota of [XXX] were made of the issues there times. On XXX during the schedule maintenance I asked that the hubs be removed again to check the noise. A ride along test drive was conducted by a technician. Due to rainy conditions it was noted that I would have to reschedule the test. The offical service records indicate the exact facts. I received a later email from the dealership stating they would not honor the return trip. A complaint was filed with the NC Attorney's General Office Consumer Protection. The dealership used deceptive practice and stated they had service the vehicle and never mentioned about the denied return for the inspection. They have been asked several times to remove the hubs but refused. As a 100% disabled veteran I relie on the vehicle for medical transportation and daily necessities to and from places. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11739599Read complaint narrative
The vehicle has an intermittent loss of power/hesitation during acceleration. The issue has occurred multiple times since the vehicle was purchased new and is still occurring at approximately 42,000 miles while under warranty. When accelerating from a stop or low speed, the vehicle sometimes has little to no power, feels like it stalls or fails to respond, and then suddenly kicks in and takes off. This creates a safety concern because the vehicle may not accelerate when entering traffic, crossing an intersection, turning, or merging, and then may surge unexpectedly. The issue occurred again on May 22, 2026, at approximately 3:00 PM while leaving a grocery store parking lot. The dash camera footage exists, but the hesitation is difficult to see clearly on video. There were no known warning lights or messages displayed at the time. The vehicle is available for inspection upon request. The issue has been reported to the dealership multiple times during service visits. The dealership has stated that the condition is part of the hybrid system/normal operation, but the concern has not been repaired or resolved. I believe this may involve the hybrid propulsion system, powertrain, throttle response, transmission/eCVT, inverter, or related software control system. The cause is currently unknown.
Steering
Owner-submitted NHTSA complaint · ODI 11737695Read complaint narrative
2024 Toyota Camry in 50000+ miles. While driving, a warning sign on dash stating Steering Power Low. Steering was loosing power became hard to turn. After few seconds, warning sign disappeared car went back normal. It happened times in last few days.
Seats
Owner-submitted NHTSA complaint · ODI 11735184Read complaint narrative
The driver seat cushion shield failed, the internal plastic brackets and clips broke from normal everyday use. The power seat switches are mounted to the driver seat cushion shield. Since there was no support for the cushion shield, the knobs on the switches that control the power seat would "pop off" and fall under the seat making it impossible for some drivers (especially older and/or overweight drivers) to be able to move the seat back in order to escape the vehicle in an emergency thus trapping the driver. This actually happened to me although it didn't happen during an emergency. The power seat knobs had "popped off" while I was driving and when I stopped and tried to get out, I couldn't move the seat back because there were no knobs and I was trapped for a while. I eventually wiggled myself free but if it was an emergency situation like a collision, I would have been trapped. The knobs popped off several times and I would just snap them back on but it was the flexing of the broken seat cushion shield that would push on the knobs from the inside and make them "pop off". I took my car to the dealer for warranty repair, they refused to warranty the repair because "EXTERNAL FORCE" caused the failure. When I asked what "EXTERNAL FORCE" causes the failure, the service advisor stated that JUST BY SITTING IN THE DRIVER'S SEAT CAUSES THE DRIVER SEAT CUSHION FAILURE. There is definitely a structural deficiency in their design if the failure is due to everyday normal use. Toyota has had TSB's on Tacoma and Tundra vehicles for their driver seat cushion shields cracking and they've upgraded parts to handle this problem. The problem on the Camry is potentially much more dangerous because the driver can become trapped because the power seat control knobs can pop off while driving.
Structure
Owner-submitted NHTSA complaint · ODI 11728223Read complaint narrative
The contact owns a 2024 Toyota Camry. The contact stated that the carpeting on the driver's side foot well was coming unglued on the left side, close to the brake pedal. The vehicle was taken to a local dealer to have the carpet reglued. The vehicle was repaired; however, the carpet started to detach again from the vehicle's foot well, and the contact took the vehicle back to the same dealer and was advised that it was a known issue, and there was a Technical Service Bulletin: SB-0101-24 for the repair. The vehicle was repaired but the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Structure · Engine · Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11728382Read complaint narrative
I purchased a certified preowned vehicle from Fowler Toyota in [XXX] , and after complaining multiple times about my engine being too loud, a musty smell in my trunk, the attempting to clean my trunk and me pointing out rust spots in the trunk and the smell returning multiple times, and a sulfur smell that continued to get worse month after month, they finally listened to me the 3rd week of November and discovered that this car that had a previous cosmetic accident to the rear of the car before being certified, indeed had a failing catalytic converter, a misaligned trunk as well as a busted strut among other issues. There was exhaust getting into my car, causing myself, headaches, my [XXX] and [XXX] to take a nap as soon as I would pick them up from school every day for the last month that I had it before they took it in November that all of this resolved after I was given a rental. I also periodically on a weekly basis, took my pregnant daughter to her doctors appointment so she was exposed as well. My husband occasionally rode with me also among other people. After 3 1/2 months of my car being “fixed”, it was returned to me and I was told it was in perfect condition and Toyota corporate had inspected it. Approximately 10 days after picking it up, I took a long drive out on a highway with traffic lights on my way back. I started to fall asleep. I feel like I had bricks on my eyelids and it was only 3:30 in the afternoon. I almost crashed into a wall on the side. I rolled my window down and instantly felt better. I purchased a carbon monoxide monitor and after three days it registered and went off at a level of 49. I tried to take it in after calling the dealer that day, but they did not have a car for me. They only had a 4Runner that I’m not comfortable driving so I had to wait another 36 hours on a car. The next day, the carbon monoxide detector went off and registered at 315 only in a parking lot. No lights on my car are showing anything is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure
Owner-submitted NHTSA complaint · ODI 11724253Read complaint narrative
We have purchased a used 2025 Toyota Camry from Elgin Toyota in Illinois on 2/28/2026. On Friday, March 6, 2026, at approximately 11:50 AM, my husband, [XXX] , left his place of employment (Amazon in [XXX] ). While traveling southbound on the interstate at highway speed, the rear bumper cover suddenly detached from the vehicle and flew off. He safely pulled off the interstate at approximately 12:26 PM and called me in a panic to explain what had happened. I immediately asked if he had struck any road debris or run over anything while driving. He confirmed that he had not. This occurred after the Highway XX exit in [XXX] and before any [XXX] exits on the interstate. When [XXX] was still driving, he saw in his rear view mirror a semi-truck had run over the bumper cover, making it unsafe for him to retrieve any remaining pieces from the roadway. I instructed him to return home immediately and park the vehicle safely under our carport. Following this incident, I contacted two separate body shops to obtain repair estimates. Both shops expressed significant concern and stated they had never seen a bumper cover simply detach from a vehicle under normal driving conditions—especially on a recently purchased vehicle that should have been inspected prior to sale. One body shop owner specifically advised that we contact the dealership immediately, as this type of issue should not occur if the vehicle had been properly inspected. Frankly, I am extremely concerned and alarmed by this situation. We had been in possession of the vehicle for less than one week. If this had occurred during heavy traffic or rush hour, the detached bumper could have caused a serious accident or injury to other drivers on the interstate. For documentation purposes, I do have Ring camera footage showing the 2024 Toyota Camry leaving our home on the morning of March 6, 2026, at 6:19 AM with the bumper cover intact. Additional footage may also be available from XXXin [XXX] showing [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Seats | 2 | 0 | 1 | 0 | 2 of 4 |
| Structure | 11 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 7 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 6 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 5 | 0 | 0 | 0 | 1 of 4 |
| Engine | 4 | 0 | 0 | 0 | 1 of 4 |
| Steering | 4 | 0 | 0 | 0 | 1 of 4 |
| Tires | 4 | 0 | 0 | 0 | 1 of 4 |
| Lane Departure | 3 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 3 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
1 recall campaign found
01SEATSCampaign 24V128000February 21, 2024
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety Consequence
A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB04 and 24TA04.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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