Owner complaints
64NHTSA recordsUSED VEHICLE RESEARCH
2023 Toyota Camry
Research the 2023 Toyota Camry using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: Moderate
Representative imageRecall campaigns
2Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 64 NHTSA owner complaint records; 2 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 64 NHTSA complaints
- Most reported component
- Unknown or Other 28% of categorized complaint records
- Top-three component concentration
- 48% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 2 NHTSA recalls
- Most recent recall report
- February 21, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 64
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2023 Toyota Camry by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11763994Read complaint narrative
The lock/unlocking of the car doors no longer functions. When pressing unlock on the key or door, the doors do not unlock. When pressing lock on the key or door, the doors do not lock. The only way into the vehicle is using the physical key to unlock the door. The bigger issue is when driving, the door is not locked when the car is in motion, and the door can be opened if a child or person slightly pulls the handle. The components have not been inspected and there have been no warning lights.
Electrical System · Structure · Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11762456Read complaint narrative
I woke up to my car on fire and Toyota is saying they don’t know what happened but they’re also saying it wasn’t their fault I’ve never seen a brand new car just randomly set on fire and then nobody really look for any answers I just put brand new tires on the car the day before it burnt up I’m currently behind on my car payments because of the financial strain this whole situation put me in because on top of a divorce I wasn’t prepared to go and buy another car I’ve just stopped living in my current car and got an apartment because of the financial strain that this is caused and I wasn’t given any kind of reimbursement or assistance even with the tires that I just bought I feel like Toyota knows something that they’re not telling me and I deserve to be compensated
Structure
Owner-submitted NHTSA complaint · ODI 11756975Read complaint narrative
paint has peeled in 2 sections on my driver's side door. Toyota states it is not under warranty and cannot assist.
Structure
Owner-submitted NHTSA complaint · ODI 11756977Read complaint narrative
paint has peeled in 2 sections on my driver's side door. Toyota states it is not under warranty and cannot assist.
Power Train · Electrical System · Unknown or Other
Owner-submitted NHTSA complaint · ODI 11752230Read complaint narrative
My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a normal or safe operating procedure. The problem occurs intermittently and has happened multiple times. I believe there may be a defect involving the ignition key release system, shift interlock, park position switch, or a related electrical component. This condition could leave drivers stranded or unable to secure their vehicle and creates a potential safety concern. I am submitting this complaint so the issue can be investigated and to determine whether other 2023 Toyota Camry owners are experiencing the same problem.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11749802Read complaint narrative
On July 10, 2026, my vehicle was parked, turned off, and unattended. The front windows were partially rolled down because the outside temperature was approximately 80°F. I had been away from the vehicle for about one hour. Approximately 20 minutes before discovering the incident, I heard fire trucks nearby but did not initially realize they were responding to my vehicle. When I returned, I discovered that the vehicle had caught fire and that the fire department had already extinguished it. I do not know what component or system failed or where the fire originated. Before parking the vehicle, I did not observe any warning lights, dashboard messages, smoke, unusual odors, overheating, electrical issues, mechanical problems, or other symptoms that would have indicated a possible fire or malfunction. Because the vehicle caught fire while parked and turned off, the incident created a serious safety risk to nearby people, surrounding vehicles, homes, and other property. Fortunately, I am not aware of anyone being inside or immediately next to the vehicle when the fire began. A fire marshal is currently investigating the incident and the cause remains unknown. The issue has not been reproduced or confirmed by a dealership, manufacturer, or independent repair facility. That I am aware of. The firemarshalle said it appears to be manufactured defects. The vehicle has not yet been inspected by the manufacturer to my knowledge. The damaged vehicle and affected components should be available for inspection upon request, subject to the requirements of the fire investigation.
Electrical System · Structure
Owner-submitted NHTSA complaint · ODI 11748569Read complaint narrative
Component/System: Smart Key System / Automatic Door Locking System I own a 2023 Toyota Camry LE equipped with a Smart Key System. I parked the vehicle, turned off the engine, and left the smart key inside the vehicle. My [XXX] child remained securely strapped into a rear child safety seat and was sleeping inside. I briefly stepped outside to wipe dust from the windshield while standing next to the vehicle. After the driver’s door closed, the vehicle automatically locked itself with the smart key still inside. I did not intentionally lock the vehicle. I was unable to unlock the doors because the smart key was locked inside the vehicle. My [XXX] child was trapped inside the locked vehicle, creating an emergency situation. To rescue my child, I had no choice but to break the driver’s side window. There were no warning lights or warning messages before the incident. The cause is unknown. The vehicle has not yet been inspected to determine why it automatically locked with the smart key inside. Based on the circumstances, the Smart Key System either failed to detect the smart key or the vehicle improperly allowed the doors to lock despite the key remaining inside. I believe this presents a serious safety risk because it can trap children inside the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Back Over Prevention
Owner-submitted NHTSA complaint · ODI 11743822Read complaint narrative
My backup camera which is tied to my entire infotainment system goes off and on while driving the vehicle, causing distractions. It is particularly unsafe when backing up and the back of camera shuts off and reboot, and comes back on.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
2 recall campaigns found
01SEATSCampaign 24V128000February 21, 2024
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety Consequence
A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB04 and 24TA04.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
02WHEELS:LUGS/NUTS/BOLTS/STUDSCampaign 23V432000June 15, 2023
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
Safety Consequence
A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on or before August 14, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA05.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Unknown or Other | 18 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 9 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 7 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 7 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 6 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 6 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 5 | 0 | 0 | 0 | 1 of 4 |
| Engine | 5 | 0 | 0 | 0 | 1 of 4 |
| Structure | 5 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 5 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2023 TOYOTA CAMRY
Is the 2023 Toyota Camry reliable?
CarIQ does not currently assign a reliability score to the 2023 Toyota Camry. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2023 Toyota Camry?
64 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2023 Toyota Camry?
2 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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