Owner complaints
60NHTSA recordsUSED VEHICLE RESEARCH
2023 Toyota Camry
Is This A Good Car? organizes available NHTSA-derived research for the 2023 Toyota Camry. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateToyota Camry2023 · VERIFIED IMAGE PENDING
Recall campaigns
2Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 60 NHTSA complaints
- Most reported component
- Unknown or Other 28% of categorized complaint records
- Top-three component concentration
- 45% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 2 NHTSA recalls
- Most recent recall report
- February 21, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 60
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Power Train · Electrical System · Unknown or Other
Owner-submitted NHTSA complaint · ODI 11752230Read complaint narrative
My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a normal or safe operating procedure. The problem occurs intermittently and has happened multiple times. I believe there may be a defect involving the ignition key release system, shift interlock, park position switch, or a related electrical component. This condition could leave drivers stranded or unable to secure their vehicle and creates a potential safety concern. I am submitting this complaint so the issue can be investigated and to determine whether other 2023 Toyota Camry owners are experiencing the same problem.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11749802Read complaint narrative
On July 10, 2026, my vehicle was parked, turned off, and unattended. The front windows were partially rolled down because the outside temperature was approximately 80°F. I had been away from the vehicle for about one hour. Approximately 20 minutes before discovering the incident, I heard fire trucks nearby but did not initially realize they were responding to my vehicle. When I returned, I discovered that the vehicle had caught fire and that the fire department had already extinguished it. I do not know what component or system failed or where the fire originated. Before parking the vehicle, I did not observe any warning lights, dashboard messages, smoke, unusual odors, overheating, electrical issues, mechanical problems, or other symptoms that would have indicated a possible fire or malfunction. Because the vehicle caught fire while parked and turned off, the incident created a serious safety risk to nearby people, surrounding vehicles, homes, and other property. Fortunately, I am not aware of anyone being inside or immediately next to the vehicle when the fire began. A fire marshal is currently investigating the incident and the cause remains unknown. The issue has not been reproduced or confirmed by a dealership, manufacturer, or independent repair facility. That I am aware of. The firemarshalle said it appears to be manufactured defects. The vehicle has not yet been inspected by the manufacturer to my knowledge. The damaged vehicle and affected components should be available for inspection upon request, subject to the requirements of the fire investigation.
Electrical System · Structure
Owner-submitted NHTSA complaint · ODI 11748569Read complaint narrative
Component/System: Smart Key System / Automatic Door Locking System I own a 2023 Toyota Camry LE equipped with a Smart Key System. I parked the vehicle, turned off the engine, and left the smart key inside the vehicle. My [XXX] child remained securely strapped into a rear child safety seat and was sleeping inside. I briefly stepped outside to wipe dust from the windshield while standing next to the vehicle. After the driver’s door closed, the vehicle automatically locked itself with the smart key still inside. I did not intentionally lock the vehicle. I was unable to unlock the doors because the smart key was locked inside the vehicle. My [XXX] child was trapped inside the locked vehicle, creating an emergency situation. To rescue my child, I had no choice but to break the driver’s side window. There were no warning lights or warning messages before the incident. The cause is unknown. The vehicle has not yet been inspected to determine why it automatically locked with the smart key inside. Based on the circumstances, the Smart Key System either failed to detect the smart key or the vehicle improperly allowed the doors to lock despite the key remaining inside. I believe this presents a serious safety risk because it can trap children inside the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Back Over Prevention
Owner-submitted NHTSA complaint · ODI 11743822Read complaint narrative
My backup camera which is tied to my entire infotainment system goes off and on while driving the vehicle, causing distractions. It is particularly unsafe when backing up and the back of camera shuts off and reboot, and comes back on.
Power Train
Owner-submitted NHTSA complaint · ODI 11742906Read complaint narrative
Transmission (UB80E) 2023 Toyota Camry; when pushing on the gas pedal there is a whining/whistling sound: vehicle shutters and all at once takes off like an airplane; gear shifting is not right. Inspected 0n 6/8/2026 by Toyota Dealer - noise coming from the transmission due to the final drive going out. No DTC's present at this time.
Electrical System · Unknown or Other
Owner-submitted NHTSA complaint · ODI 11741090Read complaint narrative
Electrical light the car didn't want to start even the battery is good No risk to other maybe if I stay stuck in the middle of no where I have not taking the car to no one No one has inspected Yes they were light on the dashboard
Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11738255Read complaint narrative
Vehicle started to leak gasoline from the tank filler cap while parked in garage with a full tank of gas. Created a highly flammable/explosive environment. Gas tank was not “topped off” when filled. This has been occurring for the last 2 months. No apparent damaged of defects noted with filler cap. There are no fuel/engine error codes. Vehicle operates normally.
Wheels
Owner-submitted NHTSA complaint · ODI 11737599Read complaint narrative
The contact owns a 2023 Toyota Camry. The contact stated while driving at an undisclosed speed, the contact noticed a abnormal loud sound. The front passenger's wheel detached. The contact stated that the vehicle was uncontrolable. The contact's vehicle crashed into a highway devider and a concrete wall. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss. The contact was tranported to the local medical center. The contact sustained injuries to the top of back, the mid section of the bak and the lower section of the back. In addition, the contact had continued therapy for over a year. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Unknown or Other | 17 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 8 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 7 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 6 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 6 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 6 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 5 | 0 | 0 | 0 | 1 of 4 |
| Engine | 5 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 5 | 0 | 0 | 0 | 1 of 4 |
| Back Over Prevention | 3 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
2 recall campaigns found
01SEATSCampaign 24V128000February 21, 2024
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety Consequence
A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB04 and 24TA04.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
02WHEELS:LUGS/NUTS/BOLTS/STUDSCampaign 23V432000June 15, 2023
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Camry and Camry Hybrid vehicles. The lug nuts that attach the wheels to the vehicle may be loose, which can result in wheel detachment.
Safety Consequence
A wheel that detaches from a moving vehicle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the lug nuts, and replace any damaged components, free of charge. Owner notification letters are expected to be mailed on or before August 14, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA05.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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