Owner complaints
267NHTSA recordsUSED VEHICLE RESEARCH
2020 Toyota Camry
Is This A Good Car? organizes available NHTSA-derived research for the 2020 Toyota Camry. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateIs This A Good Car?
Toyota Camry2020 · VERIFIED IMAGE PENDING
Recall campaigns
3Year, make and model lookupManufacturer communications
252Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 267 NHTSA complaints
- Most reported component
- Electrical System 24% of categorized complaint records
- Top-three component concentration
- 57% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 3 NHTSA recalls
- Most recent recall report
- December 20, 2023 NHTSA recalls
- Manufacturer communications
- 252 NHTSA manufacturer communications
- Most documented component
- Equipment 25% of categorized communications
- Top-three communication concentration
- 49% Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 267
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
TOTAL COMPLAINTS267
COMPONENT CATEGORIES
Electrical System64 complaints
24%of categorized complaint records
Engine57 complaints
21%of categorized complaint records
Air Bags48 complaints
18%of categorized complaint records
Unknown or Other44 complaints
16%of categorized complaint records
Fuel/propulsion System34 complaints
13%of categorized complaint records
Power Train31 complaints
12%of categorized complaint records
Forward Collision Avoidance14 complaints
5%of categorized complaint records
Service Brakes12 complaints
4%of categorized complaint records
Vehicle Speed Control9 complaints
3%of categorized complaint records
Seat Belts8 complaints
3%of categorized complaint records
Structure7 complaints
3%of categorized complaint records
Visibility/wiper7 complaints
3%of categorized complaint records
Visibility6 complaints
2%of categorized complaint records
Lane Departure5 complaints
2%of categorized complaint records
Steering5 complaints
2%of categorized complaint records
Engine and Engine Cooling4 complaints
1%of categorized complaint records
Back Over Prevention3 complaints
1%of categorized complaint records
Fuel System3 complaints
1%of categorized complaint records
Latches/locks/linkages3 complaints
1%of categorized complaint records
Tires3 complaints
1%of categorized complaint records
Electronic Stability Control (ESC)2 complaints
1%of categorized complaint records
Gasoline2 complaints
1%of categorized complaint records
Suspension2 complaints
1%of categorized complaint records
Equipment1 complaint
0%of categorized complaint records
Other1 complaint
0%of categorized complaint records
Other/i Am Not Sure1 complaint
0%of categorized complaint records
Seats1 complaint
0%of categorized complaint records
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
1969
2
2019
3
2020
52
2021
35
2022
18
2023
38
2024
47
2025
51
2026
21
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11754649Read complaint narrative
Fuel pump control circuit circuit/shirt Fuel rail pressure sensor b circuit range/performance
Electrical System · Unknown or Other · Lane Departure
Owner-submitted NHTSA complaint · ODI 11754116Read complaint narrative
First time it was the middle of the night I was leaving a party and the car cut off in the middle of the street in the intersection. I had to wait for hours for the car to start back up … a couple weeks later the car cut off 2 on the highway going 70/80 and I told the man at the car lot about it the first time it happen which wasn’t even a week of me having the car he said he didn’t care and what did I want him to do about it … even tho he sold me a dangerous car . The car almost caused me to be in a wreck steering wheel locked up all the times and I had a hard time pulling out of the fast lane to safety almost got hit a few times .
Power Train · Electrical System · Unknown or Other
Owner-submitted NHTSA complaint · ODI 11753736Read complaint narrative
Went in to get a service done for my vehicle and all the highlighted areas were the problem. They stated models from 2019-2022 The Camrys all have had transmission issues. I still have my car and it’s working, but I don’t want to pay for a new transmission when Toyal manufacturing has been aware of these models and issues.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11752925Read complaint narrative
The Panoramic Moonroof suddenly is stuck in the vented position. It wont open more or close. Just get a clicking noise. This appears to be a very common issue amongst buyers of this generation of toyota. It started raining/hailing when I had it opened and could not close it I had rain falling down on me getting in my eyes and hail hitting me while driving which was a big safety issue.
Electrical System
Owner-submitted NHTSA complaint · ODI 11747189Read complaint narrative
Odometer Fraud: The contact purchased a 2020 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from Facebook Marketplace. At the time of the purchase, the mileage was 63,129. After reviewing the Carfax report the following day, the contact became aware that the mileage was 352,000.
Power Train
Owner-submitted NHTSA complaint · ODI 11746558Read complaint narrative
Transmission is making a whining sound when accelerating. The car only has 99,000 miles on it.
Power Train
Owner-submitted NHTSA complaint · ODI 11745192Read complaint narrative
Torque convertor issues when driving 30-50 mph
Power Train
Owner-submitted NHTSA complaint · ODI 11740255Read complaint narrative
Transmission began failing. Whining coming from transmission when accelerating and shifting becoming more rough. Dealership said transmission is failing and needs to be replaced. Mileage is at 89,000 miles. Rough shifter made it dangerous to drive on the highways. Was inspected by warranty adjuster. No warning lamps or lights ever appeared.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
TOTAL COMMUNICATIONS252
DOCUMENTED COMPONENTS
Equipment64 communication records
25%OF CATEGORIZED
Electrical System56 communication records
22%OF CATEGORIZED
Engine33 communication records
13%OF CATEGORIZED
Structure:body31 communication records
12%OF CATEGORIZED
Engine and Engine Cooling15 communication records
6%OF CATEGORIZED
Equipment Adaptive/mobility11 communication records
4%OF CATEGORIZED
Equipment:other:owners/service/other Manual11 communication records
4%OF CATEGORIZED
Equipment:electrical9 communication records
4%OF CATEGORIZED
Shares use communications with an NHTSA component classification. One communication may identify multiple components.
RECENT MANUFACTURER COMMUNICATIONS
Structure:body
T-SB-0097-23 Rev1Some 2018 – 2024 model year Camry and 2018 – 2026 model year Camry Hybrid vehicles may exhibit the weatherstrip on the panoramic roof center glass peeling on the edges of the glass.
View NHTSA documentEngine
T-SB-0104-21 Rev2OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
View NHTSA documentElectrical System
T-SB-0106-22 Rev2OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
View NHTSA documentElectrical System
T-SB-0001-26Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
View NHTSA documentUnknown or Other
T-SB-0055-24 Rev2Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
View NHTSA documentEngine
24TE04The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow coolant to drip on other parts of the vehicle. This can cause "Engine Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.
View NHTSA documentElectrical System
T-SB-0010-24 Rev2Some 2021 – 2022 model year Avalon, 2018 – 2024 Camry, 2019 – 2025 model year Corolla, 2022 – 2025 model year Corolla Cross, and 2019 – 2025 model year RAV4 vehicles with A25A-FKS and M20A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) upon cold soak start up with engine coolant temperatures between 14°F – 41°F: •P030027 – Random/Multiple Cylinder Misfire Detected (Emission) Signal Rate of Change Above Threshold •P030000 – Random/Multiple Cylinder Misfire Detected •P030100 – Cylinder 1 Misfire Detected •P030200 – Cylinder 2 Misfire Detected •P030300 – Cylinder 3 Misfire Detected •P030400 – Cylinder 4 Misfire Detected
View NHTSA documentEngine
T-SB-0112-24 Rev2Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). Additionally, the vehicle will exhibit DTC(s) P268111 (Engine Coolant Bypass Valve Circuit Short to Ground) and/or P268115 (Engine Coolant Bypass Valve Circuit Short to Battery or Open).
View NHTSA documentElectrical System
T-SB-0058-23 Rev1The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
View NHTSA documentEngine
T-SB-0005-24 Rev2Some 2021 model year Avalon, 2020 – 2022 model year Camry, and 2019 – 2022 model year RAV4 vehicles equipped with an A25A-FKS engine may exhibit reduced engine power and/or a MIL ON condition with one or more of the following throttle body Diagnostic Trouble Codes (DTCs) present in freezing temperatures: •P01201C: Throttle / Pedal Position Sensor / Switch “A” Circuit Voltage Out of Range. •P210015: Throttle Actuator “A” Control Motor Circuit Short to Battery or Open. •P210019: Throttle Actuator “A” Control Motor Circuit Current Above Threshold. •P211172: Throttle Actuator “A” Control System Actuator Stuck Open. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic and the fuel pump assembly have been modified to address these conditions.
View NHTSA documentElectrical System
T-TT-0780-25To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
View NHTSA documentEngine
T-SB-0005-24 Rev2Some 2021 model year Avalon, 2020 – 2022 model year Camry, and 2019 – 2022 model year RAV4 vehicles equipped with an A25A-FKS engine may exhibit reduced engine power and/or a MIL ON condition with one or more of the following throttle body Diagnostic Trouble Codes (DTCs) present in freezing temperatures: •P01201C: Throttle / Pedal Position Sensor / Switch “A” Circuit Voltage Out of Range. •P210015: Throttle Actuator “A” Control Motor Circuit Short to Battery or Open. •P210019: Throttle Actuator “A” Control Motor Circuit Current Above Threshold. •P211172: Throttle Actuator “A” Control System Actuator Stuck Open. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic and the fuel pump assembly have been modified to address these conditions.
View NHTSA documentManufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
TOTAL INVESTIGATION RECORDS0
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Engine and Engine Cooling | 4 | 15 | 1 | 0 | 3 of 4 |
| Electrical System | 64 | 56 | 0 | 0 | 2 of 4 |
| Engine | 57 | 33 | 0 | 0 | 2 of 4 |
| Air Bags | 48 | 5 | 0 | 0 | 2 of 4 |
| Unknown or Other | 44 | 6 | 0 | 0 | 2 of 4 |
| Power Train | 31 | 9 | 0 | 0 | 2 of 4 |
| Service Brakes | 12 | 7 | 0 | 0 | 2 of 4 |
| Vehicle Speed Control | 9 | 1 | 0 | 0 | 2 of 4 |
| Structure | 7 | 7 | 0 | 0 | 2 of 4 |
| Visibility | 6 | 3 | 0 | 0 | 2 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
3 recall campaigns found
01AIR BAGS:SENSOR:OCCUPANT CLASSIFICATIONCampaign 23V865000December 20, 2023
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Safety Consequence
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
02FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 20V682000November 4, 2020
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Safety Consequence
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
03ENGINE AND ENGINE COOLINGCampaign 20V064000February 6, 2020
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Safety Consequence
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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