Owner complaints
185NHTSA recordsUSED VEHICLE RESEARCH
2016 Toyota Camry
Is This A Good Car? organizes available NHTSA-derived research for the 2016 Toyota Camry. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateToyota Camry2016 · VERIFIED IMAGE PENDING
Recall campaigns
2Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 185 NHTSA complaints
- Most reported component
- Unknown or Other 19% of categorized complaint records
- Top-three component concentration
- 46% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 2 NHTSA recalls
- Most recent recall report
- June 9, 2016 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 185
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Structure
Owner-submitted NHTSA complaint · ODI 11754611Read complaint narrative
1. Component / System Failed: - The primary exterior paint and clear coat layer completely separated from the factory electro-coat (E-coat) primer on the vehicle's body structure (specifically near the rear quarter panel, roof pillar, and doors). The vehicle and affected component are available for inspection upon request. 2. Safety / Risk to Safety: - While driving at highway speeds (65+ mph), large, thick sheets of brittle paint layer detach and fly off the vehicle. This creates an unexpected road debris hazard for trailing motor vehicles, potentially causing driver distraction or windshield impact for vehicles behind me. Furthermore, large paint loss around the roof/windshield pillars creates noticeable glares and glare reflection in direct sunlight, compromising visual clarity. 3. Dealer / Professional Confirmation: - Yes. I brought the vehicle to a local Toyota dealership service center. The service department confirmed the paint detachment, noting it matches the known factory primer adhesion failure pattern addressed under Toyota Customer Support Program ZJB. However, they stated the extended program window had elapsed and refused coverage. 4. Prior Inspections: - The vehicle has been inspected by a Toyota dealership service department. It has not been inspected by police or insurance representatives as no collision has occurred yet. 5. Warning Lamps, Messages, or Prior Symptoms: - No dashboard warning lights or messages appeared prior to the failure, as this is a structural/body paint adhesion defect. The issue first appeared as minor blistering/bubbling along the panel edges without any external impact or stone chip damage, and rapidly progressed into large, multi-inch sections peeling off down to the bare grey primer.
Steering · Electrical System
Owner-submitted NHTSA complaint · ODI 11751122Read complaint narrative
The vehicle touch screen stopped working. It doesn't allow the options to be chosen (radio, audio, and general settings) . The screen remains frozen. The estimated cost for repair is $2,000. The steering wheel vibrate and makes noises when vehicle speed is 40 or above. Diagnostic reports a steering column replacement. Estimated cost $ 800- 2,000
Electrical System
Owner-submitted NHTSA complaint · ODI 11751016Read complaint narrative
Odometer Fraud. The contact purchased a 2016 Toyota Camry. The vehicle was a private sale from Facebook Marketplace. The contact stated that after purchasing the vehicle, the vehicle experienced various mechanic failure. The vehicle was taken to an independent mechanic where it was discovered that there was a mileage discrepancy. At the time of the purchase, the mileage was approximately 117,000; however, it was later discovered that the mileage was 257,080.
Structure
Owner-submitted NHTSA complaint · ODI 11742939Read complaint narrative
The METAL trunk torsion bar broke with no warning or symptoms while I was sitting in my vehicle with the trunk closed. While it sounds minimal, it caused such a deafening sound I initially thought there had been an explosion in the rear of my vehicle. This occurred a few minutes after I removed an item from the trunk and closed the trunk. I was sitting in the driver's seat with the car running about to back up when the explosive sound occurred. If the trunk had still been open, the risk of significant injury and death would have been quite high given the explosive sound made when it broke and slammed the interior of the trunk. If it had hit my head, chest or an artery with that level of force, it likely would have caused death in my opinion. There were ZERO warnings. My trunk worked fine, no symptoms of any kind that it was about to fail and that is what makes this so dangerous. This is a part that never should have failed. It should last the lifetime of the car. The largest part of the broken torsion bar IS available for inspection. The smaller piece that broke off and became a potentially lethal projectile must be somewhere behind the paneling, but I have not been able to find it. I can make my car available if an inspector would like to search for the missing piece. I have received a quote from the dealer for replacement, so it has been inspected. Components that failed in the trunk: 64531-06500 Hinge Torsion Bar Right Hand 64127-06110 Torsion Bar Bracket/Hardware Kit. Rear Spoiler/Hardware Kit Note- There is also a 64532-06500 Hinge Torsion Bar Left Hand that could possibly fail in the same way.
Structure
Owner-submitted NHTSA complaint · ODI 11741520Read complaint narrative
Paint delamination. It's a known issue. Toyota extended warranty to cover but the local dealership who sold the car is no help. First noticed the paint pealing a few months ago. Started small now increasing significantly.
Air Bags
Owner-submitted NHTSA complaint · ODI 11736791Read complaint narrative
My daughter accidentally rear ended someone in her Toyota Camry. The damage to the front end was severe enough that the car has been totaled but the air bags did not deploy.
Air Bags
Owner-submitted NHTSA complaint · ODI 11730079Read complaint narrative
Airbags did not deploy after an accident that resulted in the hood crumpling. Car was at a complete stop when hit from behind at approximately 45mph, resulting in the car being pushed forward into the back of another vehicle.
Vehicle Speed Control
Owner-submitted NHTSA complaint · ODI 11719007Read complaint narrative
WAS GLIDING INTO MY GARAGE FOOT WAS ON BRAKE, (SO NO SPEED AT ALL) WHEN I HEARD A SUDDEN ENGINE ROAR AND CAR PICKED UP SPEED AND WAS PROPELLING ME TOWARD THE BACK WALL OF THE GARAGE. I IMMEDIATELY JAMMED ON MY BRAKE BUT WAS NOT ABLE TO STOP BEFORE HITTING RACKS AND WALL AT THE BACK OF MY GARAGE. THIS ACCELERATION OF THE CAR RESULTED IN PROPERTY DAMAGE TO CAR AND AND PROPERTY.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Unknown or Other | 36 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 30 | 0 | 0 | 0 | 1 of 4 |
| Steering | 25 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 22 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 20 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 20 | 0 | 0 | 0 | 1 of 4 |
| Structure | 19 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 18 | 0 | 0 | 0 | 1 of 4 |
| Engine | 16 | 0 | 0 | 0 | 1 of 4 |
| Seat Belts | 9 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
2 recall campaigns found
01EQUIPMENT:OTHER:LABELSCampaign 16V420000June 9, 2016
Summary
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Safety Consequence
An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.
Remedy
SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
02AIR BAGS:SENSOR:OCCUPANT CLASSIFICATIONCampaign 16V215000April 14, 2016
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon and Camry vehicles manufactured November 30, 2015 to March 4, 2016. The occupant classification system (OCS) that activates or deactivates the front passenger seat air bag system may have been improperly calibrated. As a result, the front passenger air bag and the front passenger knee air bag may not deploy as intended in certain crash scenarios. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety Consequence
Air bags that do not deploy as intended during a crash increase the risk of injury.
Remedy
Toyota will notify owners, and dealers will recalibrate the OCS, free of charge. The recall began by May 13, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is G0J.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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