Owner complaints
268NHTSA recordsUSED VEHICLE RESEARCH
2015 Toyota Camry
Is This A Good Car? organizes available NHTSA-derived research for the 2015 Toyota Camry. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateToyota Camry2015 · VERIFIED IMAGE PENDING
Recall campaigns
1Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 268 NHTSA complaints
- Most reported component
- Steering 39% of categorized complaint records
- Top-three component concentration
- 65% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 1 NHTSA recalls
- Most recent recall report
- March 13, 2015 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 268
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Service Brakes
Owner-submitted NHTSA complaint · ODI 11747547Read complaint narrative
The vehicle's braking system intermittently self-activates, engaging the brakes with no obstruction, pedestrian, or object present in the vehicle's path and no driver input. This creates an unpredictable, unprovoked braking event while driving, which is a direct safety hazard to the driver and to other vehicles on the road that may not anticipate sudden deceleration. A distinct pattern has been observed: after the brake pedal is touched, the vehicle behaves as though it believes it is on an incline, repeatedly reapplying the brakes on its own in a pulsing or repeated manner, even on flat, level ground with no incline present. This repeated self-application occurs without further driver input. The dealership has attempted repairs on multiple occasions. On the first visit, the brake booster was replaced. This did not resolve the issue, and additionally caused the brake lights to remain illuminated overnight, draining the vehicle battery. On a second visit, a brake bracket was replaced; the self-braking defect recurred within minutes of leaving the dealership. On a third visit, the vehicle was retained by the dealership for approximately three weeks, during which a brake switch was replaced; the defect recurred after approximately one day of normal driving. The problem has been reproduced and acknowledged by the dealership's service department on multiple occasions, as evidenced by the repeated repair attempts targeting the braking system (brake booster, brake bracket, brake switch). Despite three separate repair attempts across different brake-related components, the dealership has been unable to identify or correct the root cause. Dealership service management stated they can only make repair recommendations and cannot guarantee that any given repair will resolve the issue, and that their process involves replacing parts until the defect happens to stop occurring. The dashboard brake warning light is on, and an ABS warning light also illuminates intermittently.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11740252Read complaint narrative
On Friday, December 5, 2025, I was coming out of the driveway at the Jack In The Box on the corner of El Camino & Nobili Avenue in Santa Clara. My foot was on the break as I was going to stop at the end of the driveway to check to see if there was any traffic coming down Nobili before I exited the Jack In The Box driveway. All of a sudden before I even hit the end of the driveway while I had my foot on the brake, the car started to speed up (unintentional acceleration)and I continued to press my foot down harder on the brake, but nothing could stop it. A lot of black smoke came up out of the steering wheel area where it attached to the dashboard & all of the air bags around the car deployed. Then my car completely turned itself around and the front of my car was now facing the driveway that I had just come out of. This torque of acceleration and braking is why my car spun around 180 degrees. The vehicle had sustained damage to the front end, the hood, front bumper cover, right front head lamp was cracked, and the Toyota emblem was missing. (See attached photos taken at the time of the accident) Since all of the air bags in the whole car had completely deployed, I found that the only way I could get out of the car was to slide myself under the air bag that surrounded the driver side door. As I got out of the car, the rib that is directly under my right breast began to hurt very badly and it was hard for me to take a breath with the pain from that rib. I also had a bad headache, too. Plus, the top of my left hand was all red and felt like something had scratched the whole back of my hand. It hurt to touch it. I was also light-headed.The car, I was told, looked like I had hit a wall. The whole left front side of the car was severely mangled - the hood, the fender, and the tire was flat. The shocking thing was that I had not had an encounter with any car, nor had they hit me, to account for this damage.The Police & Fire Dept.& EMT's were called.
Structure
Owner-submitted NHTSA complaint · ODI 11739026Read complaint narrative
My white paint has started chipping in big chucks all over the car on every panel
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11736957Read complaint narrative
Factory paint is delaminating and peeling in large sheets without collision damage. This appears consistent with known Toyota paint defects affecting similar vehicles.
Visibility
Owner-submitted NHTSA complaint · ODI 11711723Read complaint narrative
When the air conditioner is set to heating, cold air blows on the passenger side, while the driver’s side works correctly.
Seat Belts
Owner-submitted NHTSA complaint · ODI 11701253Read complaint narrative
Seatbelts do not retract properly. It is the driver side, passenger side and rear passenger side
Air Bags
Owner-submitted NHTSA complaint · ODI 11691131Read complaint narrative
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Service Brakes · Hydraulic
Owner-submitted NHTSA complaint · ODI 11686874Read complaint narrative
The contact owns a 2015 Toyota Camry. The contact stated that while driving at various speeds and attempting to decelerate, there was an abnormal sound while depressing the brake pedal and the brake went to the floorboard. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the brake master cylinder and brake pump might need to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 82,600.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Steering | 105 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 39 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 36 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 30 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 26 | 0 | 0 | 0 | 1 of 4 |
| Engine | 24 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 20 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 17 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 14 | 0 | 0 | 0 | 1 of 4 |
| Structure | 13 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
1 recall campaign found
01STEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 15V144000March 13, 2015
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.
Safety Consequence
An unexpected loss of power steering increases the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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