2021 Subaru Forester

The contact owns a 2021 Subaru Forester. The contact stated that while trying to roll up vehicle windows from driver sits and passenger sit they would roll up to 3/4th all the way up and they would roll back down after. The contact stated this was a recurring event. The dealer was aware of failure and diagnosed issue needing repairs for window regulator and run channels for driver and passengers side. Manufacturer was made aware of failure and let contact know it was outside of warranty. The failure mileage was approximately 22,500.

My 2021 Subaru Forester has a recurring, worsening defect in the Idle Stop/Start (ISS) system that creates a stalling hazard. When ISS shuts the engine off at a stop, the engine intermittently fails to restart when I try to move again. It cranks progressively slower, warning lights illuminate, a continuous alert sounds, and the vehicle cannot proceed until I shift to Park and restart manually. This has left me immobile in live traffic at lights, stop signs, and mid-turn. The system also attempts to shut down in unfavorable moments, such as mid-turn, or as I am already releasing the brake (meaning it was depressed only lightly or briefly); it then tries to restart while still mid-shutdown, producing a pronounced shake. This is not a battery-charge problem. It has occurred even when the battery tested above its rated cold-cranking amps, and after each failure the engine restarts smoothly by manual start, indicating the starter, engine, and fuel systems function normally. I raised this before 2024, but it was not recorded until May 2024. At that visit the dealer performed the TCM reprogramming in Service Bulletin 16-147-24 (Forester, auto start/stop engine speed drop on restart) plus an ECM update. A later visit added another ECM update. A dealer has now identified yet another TCM reprogramming, quoted for a fee. The failure has persisted across all of these updates. Dealer staff acknowledge repeated customer complaints with these exact symptoms and say there is no known effective fix. Because ISS cannot be permanently disabled through any factory control, I must remember to disable it manually every drive to avoid a restart failure in traffic. The vehicle is available for inspection. This is an ongoing, unresolved safety defect that repeated manufacturer software remedies have failed to correct, and it can leave the vehicle disabled in live traffic.

Persistent Battery Drain on a 2021 Subaru Forester Limited. Problems began in year 4 of ownership (~17,000 mileage), after Subaru Starlink Subscription services expired. Red (Error) Starlink SOS indicator light was evident, where a normal light would show green. Battery would fully drain after about 3-4 days of inactivity while parked in a commercial garage. After repeated dead batteries, a jump-starter battery pack was used regularly, as well as a wall-outlet battery charger. The problem has not resolved with a new and appropriately specified AGM battery, replaced in December 2025. The only solution is to pull the engine-bay fuse #5, which disables the Data Communication Module (DCM), as well as other features (hands-free microphones and audio system). By pulling the fuse #5 consistently, the problem has ceased, even after a two-week period of no use. This provides irrefutable evidence that the DCM powered by fuse #5 is the source of the battery drain. The only resolution Subaru would offer was to insist on a dedicated diagnostic visit to a dealership, with the associated costs of hundreds of dollars to be borne by me, the customer, without a clear understanding of the costs or remedies to resolve this problem. I feel unsafe driving my vehicle for more than short trips given the risk of stranding or further electrical malfunctions that would impact critical vehicle functions or safety systems.

Driving along and various system warnings came on, then started losing power, then the engine died and the car was completely dead. Got a jump start and the car ran for a couple of minutes and died again. Had it towed to a repair shop and when they checked it the next morning, they couldn't find a problem and it ran great for them. I replaced the battery and alternator just to be safe because we were about to leave on a trip.

2021 Subaru Forester The vehicle has experienced recurring electrical and battery-related issues for several years. The original battery was replaced by the Subaru dealer with a larger-capacity battery because of repeated starting concerns. The replacement provided only temporary improvement. The vehicle continues to experience rough starting on a regular basis, even after installation of a newer aftermarket battery with a higher cold-cranking-amp rating. The current battery is approximately five months old. The most significant safety concern occurs during Auto Start-Stop operation. On multiple occasions, the engine has shut off at a stop as intended, but then failed to restart when attempting to move again. When this occurs, multiple warning lights illuminate on the dashboard and the vehicle is unable to proceed until it is shifted into Park and restarted manually. Because of this issue, I now disable the Auto Start-Stop feature on every drive to avoid a potential failure to restart while in traffic. The issue has been ongoing for years and has occurred with multiple batteries, including the dealer-installed replacement battery and a newer aftermarket battery. The dealer suggested that an aftermarket dash camera could be contributing to battery drain. The dash camera was disconnected, but the problem continued. I am concerned that failure of the vehicle to restart after Auto Start-Stop operation could leave the vehicle disabled in traffic and create a safety hazard. The condition appears to involve the vehicle’s electrical system, battery management system, charging system, Auto Start-Stop system, or a combination of those components. The vehicle is available for inspection upon request.

My Subaru Forester has a significant safety defect. If my web searches are representative this software problem affects multiple models and years of Subaru. I have addressed this problem with the local dealer, Subaru America, and Subaru Japan and have been told "that is the way it was designed and it is supposed to do that." As you may imagine that is not a satisfactory answer to a significant safety issue; I can only imagine Ford saying the Pinto was designed with a gas tank that explodes in a collision or a more recent Takata claiming that their seatbelts were designed that way. So here is the problem in a nutshell (and I have a host of Emails from various levels of Subaru if you want the details of how I have attempted to get them to address the issue.) There is a sensor on the gas cap that detects if it is not fully closed since that is a pollution control issue. (More on that later) When that sensor is activated, it disables the Subaru Eyesight system and when the Eyesight system is disabled it disables every safety feature except the seatbelt and it lights up the dash with a dozen alarms none of which have anything to do with the gas cap. That takes down collision avoidance, lane changing, and autodim headlights among others. It also wants you to check the engine and consult the users manual. None of that has anything to do with the actual situation. Now I have taken the car to the dealer who assures me it is operating as designed and there is no fault in the sensor. When you close the gas cap there are audible clicks and as a 190 pound man I can assure you that the cap is fully closed when I close it. But on a random basis the dashboard lights up despite the fact that the gas cap is fully engaged and the safety systems become disabled. Usually it stays lit up until I refill the tank, but its behavior is not predictable - occasionally it just resets as I drive. Besides the obvious hazard of having safety systems which do not work, havi

I am filing this complaint regarding a recurring and dangerous safety issue with my 2021 Subaru Forester. The auto stop/start feature intermittently fails to restart the engine after it shuts off when stopped. When this occurs, multiple dashboard warning lights come on, an alarm sounds, and the vehicle requires putting the transmission into "Park" and shutting it down completely before it will start again. This has happened multiple times at intersections, traffic lights, and freeways during rush hour (stopping and starting frequently), leaving me temporarily stranded in live traffic. The local Subaru dealership service department was unable to replicate the issue, however upon inspecting the vehicle's charging system, the battery was found unable to hold charge from the alternator and was replaced on June 9th, 2025. Now after less than 1 year of replacing the battery, the problem persists. I have been made aware of TSB 16-118-24R (TCM reprogramming for auto start/stop restart failure) and TSB 09-80-21 (Thermostatic Control Valve failure) which appear directly related to this issue. This is a serious safety hazard. A vehicle that cannot restart in live traffic puts the driver and other motorists at significant risk of a crash. I am requesting that NHTSA investigate this issue and consider a formal recall.

While driving this car on April 4, 2026 at around 6PM, I experienced the distinct smell of gasoline. I had driven for about 5 minutes on our way to a local restaurant that is approximately an 8 minute drive from our residence. My wife said that she had just filled the gas tank that afternoon. After arriving at the restaurant, I checked the gas cap to ensure it was tightly sealed. I also checked to ensure no fuel was leaking from the car. After finishing dinner, we I drove the car back to my residence and once again, 5 minutes into the drive, I smelled gasoline. After we arrived home, I check the vehicle exterior for leaks and found no liquids under the car. The following day, April 5, 2026 at approximately 1115 AM, having once again found no liquids or gasoline under my car, I drove the car to my local repair shop; an 8 minute drive. About 5 minutes into the drive, I smelled gasoline again. I parked the car at the repair shop, but while adjusting the parking to fit better between the painted lines, I saw and heard a large puff of smoke from the hood area. I immediately put the car into Park, shut off the engine and ran from the car. After exiting, I saw that the car ignited with visible fire under the engine compartment. I called 911 to request fire department help. No damage to any structures or other cars occurred. Q1 Above: No the car is totaled and unavailable for inspection as far as I know. Q2 Above: I had to run from a burning car. Q3 Above: No. Q4 Above: Yes, the car was inspected by my insurance company, USAA. Q5 Above: No, there were no warning lights or any indictor that there was trouble. I would like to note that the car was brought in to my Subaru dealership service station (Hyman Brothers in Midlothian, VA) for a heater element safety recall several months ago.