Owner complaints
593NHTSA recordsUSED VEHICLE RESEARCH
2020 Subaru Forester
Is This A Good Car? organizes available NHTSA-derived research for the 2020 Subaru Forester. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: LimitedSubaru Forester2020 · VERIFIED IMAGE PENDING
Recall campaigns
UnavailableYear, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
LimitedData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Unavailable
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 593 NHTSA complaints
- Most reported component
- Visibility/wiper 42% of categorized complaint records
- Top-three component concentration
- 73% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- Unavailable NHTSA recalls
- Most recent recall report
- Not available NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 593
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Unknown or Other · Engine
Owner-submitted NHTSA complaint · ODI 11751083Read complaint narrative
My 2020 Subaru Forester Sport suffered catastrophic engine failure on 6/19/2026 at 156,322 miles, 15 days and 1,031 miles after a thermo control valve (TCV) repair performed at an authorized Subaru dealer on 6/4/2026. The TCV is a known defect covered under Subaru TSB 09-119-24 (extended coverage to 150,000 miles/15 years). I never received mailed notification of this TSB and therefore did not seek repair within the covered window; Subaru approved the repair as a goodwill exception. While driving on I-70 westbound near Genesee, CO, on a sustained mountain grade with my family in the vehicle, I heard a loud noise. The oil temperature spiked to approximately 280°F, warning lights illuminated, and the vehicle lost all power in highway traffic. Losing propulsion on a steep grade in mountain traffic created a serious risk to my family and surrounding vehicles. Post-failure condition: empty coolant reservoir, coolant-contaminated (milky, green-tinted) oil, and metal debris on the dipstick, consistent with cooling-system failure causing engine seizure. I have timestamped photos. The engine is locked and the vehicle inoperable. The vehicle was towed to the same authorized dealer on 7/9/2026. The dealer's technician confirmed the engine is seized and requires teardown ($3,302.95) for full diagnosis; the dealer states teardown proceeds only on authorization from me or Subaru of America. I opened a case with Subaru of America on 5/26/2026 and formally requested in writing that Subaru authorize the teardown, with a stated deadline. As of 7/17/2026, the dealer confirms Subaru has sent no authorization or any communication during the week the vehicle has been on their lot. My written deadline, follow-up call, and final written notice went unanswered. The vehicle and all components are preserved at the dealer and available for inspection upon request.
Electrical System · Engine
Owner-submitted NHTSA complaint · ODI 11750109Read complaint narrative
My car is violently shaking and completely stalling out in intersections when attempting to restart from an Auto-Stop.
Electrical System · Forward Collision Avoidance
Owner-submitted NHTSA complaint · ODI 11746796Read complaint narrative
**Component or System:** Subaru EyeSight Driver Assist System (specifically the Pre-Collision Throttle Management system). **Incident Description & Warning Messages:** There were no warning lamps, messages, or symptoms of any problem prior to this failure. The incident occurred while I was stopped at a red light at a busy intersection. When the light turned green, I removed my foot from the brake and pressed the gas pedal to proceed, but the vehicle would not accelerate. The system had engaged a false-positive throttle cut. At that exact moment, the car began beeping repeatedly and the EyeSight logo flashed on the dashboard, incorrectly indicating an obstacle or imminent collision, even though the path in front of my vehicle was completely clear. **Safety Risk:** My safety and the safety of others were put at significant risk because the vehicle was unexpectedly immobilized in an active intersection during a green light. This sudden, unwarranted loss of acceleration created a high risk of being rear-ended by the drivers behind me who were expecting the flow of traffic to resume. **Reproduced, Confirmed, or Inspected:** Because this incident just occurred, the problem has not yet been reproduced or confirmed by a dealer or independent service center. Furthermore, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11746815Read complaint narrative
The thermo control valve (TCV) failed on my Forester (2020 model year). The failure first manifested on 16 June, 2026, with two warning lights: Eyesight Off, and Check Engine. Next day a related failure occurred, described below. Based on my call to dealer, the service department told me the car could be driven if the check engine light was steady, not blinking. It was steady. I then attempted to drive 3 miles to a dental appointment, intending to take the Forester to the dealer next. During this trip, automatic front braking spontaneously began. I was able to cross one lane of city traffic and lurch into a parking lot. Tested around the parking lot the next day, the same automatic braking sequence spontaneously engaged. The word “brake” was constantly illuminated on the dashboard. The vehicle could not be driven and was towed to the dealer. Replacement of the TCV led to the disappearance of the warning lights and ended the continuous automatic braking. The critical point is that, had I not had a dental appointment, I would have tried to drive the vehicle to the dealer in heavy freeway traffic when the automatic braking engaged. This would have put me at great risk of being rear-ended, or, if a vehicle stopped behind me, of that person being rear-ended. Subaru never notified me of the pattern of TCV failure, and, instead, internally extended a warranty on the part for affected vehicles for 15 years or 150,000 miles. A recall and replacement is needed to prevent a potentially highly serious accident.
Engine
Owner-submitted NHTSA complaint · ODI 11741723Read complaint narrative
Vehicle entered limp mode at highway speed (approximately 70 mph) on [XXX] freeway in Washington State, it felt like I had rear ended a vehicle it shut down so hard. This was due to mis diagnosed inspection and service repair from a local Subaru Dealer. Vehicle lost power rapidly, creating a dangerous safety situation. Root cause traced to TCV/PCV system defects previously documented by authorized Subaru dealers. Previous Subaru authorized dealer replaced a torn PCV hose but did not diagnose the problem causing the tear. The dash warning lights were still illuminated after the diagnostic and repair when vehicle was picked up after service. I have attached a more detailed overview of the dangerous situation. The car finally lost power on the freeway while I was in the fast lane pushing 70 miles an hour. I was in the fast lane and with no power I had to cut across both lanes of traffic and get to the shoulder. I was 45 minutes from my home and it was dark, raining and the Subaru would not start. I called a mobile mechanic I found online who came out to the freeway, roadside, where I was stranded. He worked on the car for a couple of hours in the rain. He got the car to start but it would not stay running. I had the car towed to a friend's house in Vancouver, WA about 6 miles from where it had broken down. The same mobile mechanic came out and changed out one of the oil actuators and cleaned and replaced two of the OCVs then flushed the oil system and put new oil in the car. Cleared all the codes. The car starts, idles and will drive up to about 1500 rpm’s but any more than 1500 rpm’s and it dies. It's in limp mode and will move past those rpm’s. The warning lights and the PCV house splitting must have been signs of something else being wrong. That is the discussion I had with Wilsonville Subaru. They diagnosed the vehicle and let me know the PCV hose was the problem. Car was towed to [XXX] in Vancouver, WA sitting since April 15th, 2026 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System · Engine
Owner-submitted NHTSA complaint · ODI 11739339Read complaint narrative
I have owned this vehicle since 2019 and the auto start has ALWAYS stalled out when I stop at a light or stop sign. The vehicle needs to be put in park and restart the car. It is very dangerous
Electrical System
Owner-submitted NHTSA complaint · ODI 11724332Read complaint narrative
My Apple Car Play has never worked since I bought the car new in 2020. The dealership's solution each time I asked about it was for me to get a new plug in cord, update my iPhone settings, and then they can update the system manually. I have taken it in multiple times, and each time it has worked for 2-3 weeks before it no longer works again. This is dangerous because it usually happens mid-drive, and I no longer have the directions of where I am going, without stopping the vehicle. I also have to hold my phone and look at the directions since it does not display on the screen.
Electrical System · Unknown or Other · Service Brakes
Owner-submitted NHTSA complaint · ODI 11722571Read complaint narrative
stalling/shutting down at stoplights with the auto start-stop feature has occurred continuously for the last 2 years I’ve taken to dealer, and multiple mechanics and they can’t find a problem
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Visibility/wiper | 252 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 106 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 99 | 0 | 0 | 0 | 1 of 4 |
| Engine | 74 | 0 | 0 | 0 | 1 of 4 |
| Visibility | 49 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 42 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 30 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 24 | 0 | 0 | 0 | 1 of 4 |
| Lane Departure | 22 | 0 | 0 | 0 | 1 of 4 |
| Structure | 15 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Unavailable
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
Recall data is temporarily unavailable. Please check again later or verify directly with NHTSA.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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