2018 Subaru Forester

The front passenger airbag of my Subaru Forester 2018 is deactivated, I brought my car to the Subaru dealer in white Plains, NY to check because I found out that there was a recall for malfunction of the airbag and I was told that I have to pay for it since the repair was already done, then, I have to pay for the repair ( see the estimated bill) I contacted the Subaru headquarters because I considered unfair, they air bag is still inactive and I am at risk of having an accident. Today I received a message from the DMV to renew my registration and I saw that my car is in a recall for the air bag (NTSA Campaign 21V587000). Please help me to contacting the manufacturer to accept to rereplace the passenger airbag.

On July 31, 2026, I was driving with my daughter when the a/c compressor clutch seized up and experienced a catastrophic compressor failure that also blew out the expansion valve o-rings. The failure led to a total loss of engine power and control of the vehicle. The car would not start back up because the clutch was seized and the pulleys wouldn’t turn. Luckily, I was in a residential neighborhood and cars were able to safely go around me. If this had happened on a highway or faster speed limit zone there could have been fatalities. There were tons of lights all over the dash as I attempted to restart the engine. The engine wouldn’t turn over until I gave it plenty of pedal pressure. This extra power to the engine during ignition freed the seized clutch and I was able to drive home without air conditioning. I parked outside in the driveway due to a strong odor of burning metal (probably clutch) when we arrived home. Several years earlier I had completed a Subaru recall WRB-21 for the condenser, and I believe this is directly related to the failure. Subaru of America denied my request for goodwill repair claim under claim 260810-210789 and won’t recognize this as a serious safety issue. There are hundreds of thousands of views on YouTube videos of complaints that the a/c compressor fails prematurely and SOA has only acknowledged the condenser failure. My vehicle has less than 70,000 miles and it has been verified by the dealership (North Park Subaru Dominion) as a “faulty” compressor and leaking expansion valve o-rings. I have requested the dealership to use tracer dye and ensure that metal shavings and debris are not in the closed loop system before replacing the a/c compressor and o-rings which will cause another failure of the entire system. I will also request that they save the compressor for inspection.

The passenger Occupant Detection System (ODS), including the occupant detection sensor system in the passenger seat, has malfunctioned. The SRS/airbag warning light is illuminated. The vehicle produced diagnostic trouble codes B1650 and B1760. The affected passenger seat and components remain installed in the vehicle and are available for inspection upon request. As the SRS light is on, none of the airbags may not deploy as intended in a crash because the occupant detection system is incorrectly classifying an adult passenger as “Empty or CRS.” With an adult seated normally and wearing the seat belt, the system continues to display “PASS AIR BAG OFF.” This could prevent or improperly control deployment of vehicle airbag during a crash, increasing the risk of injury. Yes. The problem was confirmed by a Subaru dealership. The dealership diagnosed the passenger Occupant Detection System/SRS issue and confirmed that the passenger occupant detection system is malfunctioning. The vehicle produced diagnostic trouble codes B1650 and B1760. The vehicle has been inspected/serviced previously by a Subaru dealer in connection with the passenger occupant detection system recall. The recall repair was completed before I purchased the vehicle. Subaru of America has also been contacted regarding the current SRS issue and opened a case. The SRS/airbag warning light illuminated on the instrument cluster. The passenger airbag indicator also displays “PASS AIR BAG OFF” when an adult is seated normally in the passenger seat. The SRS warning light appeared after I had purchased the vehicle. A subsequent diagnostic scan reported codes B1650 and B1760. The vehicle had previously received the applicable passenger occupant detection system recall repair before I purchased it.

Airbag light came on - dealership confirmed it is an occupant detection system failure - wiring harness has gone bad. No history of moisture exposure, which would leave faulty part as the problem. Similar to Subaru recall from 2020 on heated passenger seats - this vehicle was not included in that recall, but is in the same year range and has heated seats. Entire bottom piece of front seat must be replaced, including wiring harness and seat mounting bracket; otherwise air bags may not deploy in case of accident. Quick online search reveals this problem has been prevalent in other 2018 Foresters not included in the original recall.

Discovered (06/08/26) that the engine would not turn over without the accelerator being pushed down when warm from driving after resting 30-60 minutes. Car was taken to Capital Subaru. No codes were triggered. The throttle body was cleaned. No change. The Crankshaft Position Sensor was replaced, the ECU was reprogrammed, then the EVAP Purge Valve was replaced. A bottle of fuel injector cleaner was added to the gas tank by the dealership mechanics. No improvement. Then both CAM sensors were replaced. No improvement. All with no effect. Finally the injectors were pulled and a rail pressure test was conducted. The injectors were not holding pressure for more then 2-3 minutes. The warm start issue was fixed when the injectors were replaced on July 31, 2026.

- The passenger-side Occupant Detection System (ODS) sensor, which is part of the Supplemental Restraint System (SRS) airbag system, has failed. This component was previously replaced under a Subaru safety recall completed in May 2020. The SRS airbag warning light is now illuminated again, indicating a failure of the same system. The vehicle and failed component are available for inspection upon request. - The failure of the ODS sensor directly impacts the functionality of the passenger airbag system. This creates a significant safety risk because the airbag may not deploy correctly—or at all—in the event of a crash. This puts both the driver and any passenger at increased risk of serious injury or death. Since this is a critical safety system, its failure compromises the overall crash protection of the vehicle. - The issue is indicated by the illuminated SRS airbag warning light and has been identified as related to the Occupant Detection System. A dealership has confirmed that the ODS sensor requires replacement. The failure is consistent with known issues related to the prior recall repair. - I contacted Subaru of America regarding this issue, but they declined to provide assistance. It has not been inspected by police or insurance representatives, as no accident has occurred. - The SRS airbag warning light illuminated. There were no prior symptoms before the warning light appeared. The light has remained on consistently since then, indicating a persistent fault in the airbag system. - This issue is especially concerning because the component that failed was previously replaced under a safety recall. A recall repair should resolve a safety defect, not temporarily mask it. The failure of a critical airbag system component only a few years after a recall repair suggests that the original remedy may not have been a permanent fix. This raises serious safety concerns not only for my vehicle but potentially for other vehicles that received the same recall repair.

I brought my vehicle to an authorized Subaru dealership (Byers Imports, LLC in Columbus, Ohio) to diagnose the reason for the airbag warning lamp illuminating. The dealer had the manufacturer's WUM-98 Safety Recall (NHTSA Campaign Number 19V701000) performed to remedy a defective Occupant Detection System (ODS) sensor harness.Despite the recall remedy being completed, the Supplemental Restraint System (SRS) airbag warning light re-illuminated on the dashboard, completely disabling the front passenger-side airbag.The dealership confirmed that the passenger-side airbag remains completely disabled and inoperable due to a hardware failure of the internal occupant detection sensor mat. Because the initial WUM-98 recall was previously marked as "closed" in Subaru's automated system, the manufacturer refused to cover the repair under the recall. I was forced to pay $1,258.34 out of pocket up front to order a replacement front passenger seat cushion assembly (Part #64139SG061LL) to restore basic airbag safety to the vehicle.The initial federal safety recall remedy failed to permanently correct the underlying safety hazard. The vehicle continues to exhibit the exact same life-threatening defect (disabled passenger airbag) targeted by the original recall, and the manufacturer is shifting the financial burden of this failed remedy onto the consumer.

I am filing a formal complaint against Subaru of America for refusing to remedy an active federal safety recall (NHTSA Campaign 19V701000 / Subaru Recall WUM98). My passenger airbag is currently disabled (DTC B1760). SRS light goes on and off and visit to the Sheehy Fredericksburg Subaru location confirmed that the occupant detection system is failing and I need a cushion assembly replacement. Subaru Customer Advocacy Department claims they already performed the initial wire harness replacement for this recall back in March 2020, but unable to provide me with the invoice or documentation of where this repair was done, and they are using this as their sole justification to refuse proceeding with Step 6 on Page 8 of the official recall bulletin—which explicitly mandates the replacement of the complete seat cushion assembly if the condition persists. When I referenced federal law (49 U.S.C. § 30120(g)(1)) regarding the 15-year statutory limit for free recall remedies, the representative denied coverage claiming 'it has been 6 years.' Subaru is actively denying a mandated safety remedy, ignoring its own technical guidelines, and endangering passenger safety.