2016 Subaru Forester

The contact owned a 2016 Subaru Forester. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle accelerated without warning and crashed into a fire hydrant. While the foot was still on the brake pedal, the vehicle continued to accelerate and struck a street sign. The vehicle continued to accelerate across the street and accelerated up a hill. The vehicle headed straight towards a home and crashed into the home, which caused the vehicle to stop. The air bags deployed upon impact, with white smoke coming from the vehicle. The contact exited the vehicle without severe injury. Due to a setting on her iPhone, the contact's family members and Police were alerted immediately that there was a crash. The crash into the residence caused a pipe inside the home to burst and flooded outside the home. The crash caused damage to the home, the street sign, and the fire hydrant. Authorities arrived at the scene, and the contact’s vital signs were checked. The contact sustained a severe bruise to the left shin and severe mental anguish. The contact was transported to a hospital and was given an MRI; no further injuries were discovered. The vehicle was towed to a tow yard and declared a total loss. A Police report was filed. The failure mileage was approximately 100,000.

While driving, the car will beep and display a warning that the SRS system is malfunctioning. It will then turn passenger airbags off, even when there is a passenger sitting in the seat. I took the car in to Subaru of Glendale and was charged over $1000 to replace it, being told that i was not eligible for free replacement under the WUM98 recall. Almost exactly two years later, the same beep, warning, and airbag deactivation started happening again. I once again took the car in to Subaru of Glendale and they quoted me over $2000 to fix the problem again. I called Subaru of America to discuss the recall and my repairs, and they have said that because i brought my car in to a dealership after receiving the recall notice in 2020 and it was marked as cleared because the car was not malfunctioning at the time, I was not eligible for any refund or replacement unless I paid out of pocket. I believe this is a mistake, as the issue with my car is exactly the issue described in the recall notice.

We purchased a used car for my [XXX] daughter on August 4th. of this year. On her trip to [XXX] on XXX., appoximently 5pm, the drivers side rear wheel fell off, causing damage to the wheel, lugs, shocks, caliper and tire. She was able to pull over into a parking lot, where a stranger helped her out till I arrived. When I arrived I was able to put the wheel back on, but all lugs nuts were gone and one lug was broken. We had to remove lugs nuts from the other wheels to secure the wheel back on. While removing the lug nuts from the other wheels, the passenger side real wheel lug nuts were all loose. Once we got the car back on the road, check warning lights were flashing and after scanning the codes, come to find the transmission is bad. We were very lucky that this did not happen the 70mph highway. There were no warning signs prior to any of this occurring. This happened at mile post 14 on [XXX] I have sent a certifide letter to Safford Subaru Mannassas, attn. the general manager, [XXX], which was received on signed off on Saturday XXX. at 10:18 am, but has been ignored. 1 week later, I sent him an email, which he acknowledged, but has again, ignored me. I have a copy of the letter that was sent to him and all of the pictures INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle reported an SRS Passenger problem intermittently, as displayed on the dashboard, the car's information system, and a diagnostic trouble code (the car's aftermarket radio is connected to the OBD-II connector and can pull codes). The problem would appear, and then disappear upon subsequent startup cycle, over the course of a two-week road trip. In total, the problem occurred three times over the course of 3,750 miles. Our mechanic verified the issue with a scan tool, and determined that this was a fault in the sensor mesh in the seat that failed to reliably detect the presence of someone seated in the passenger seat. To correct this problem, we had to replace the passenger seat of the car (the seat alone cost $1,100; labor was approximately $400). Since the repair, we have not seen the problem recur.

The contact owns a 2016 Subaru Forester. The contact stated that while driving 65 MPH, there was an abnormally loud sound coming from the rear wheels of the vehicle. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the hub bearing needed to be replaced. The rear driver’s and passenger’s side hub bearings were replaced twice. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Airbag light is now consistently lit, Has come on & off for some time. when it first happened, I went straight to the dealership & a technician placed a device under the dashboard on the driver's side & switched off the light. No mention of a recall was discussed. Because the light is on most of the time of late, I researched & discovered a recall WUM98. On further investigating I discovered that the dealership had logged the recall as COMPLETE this is not the case as the passenger seat was never checked & repairs never done. I have contacted Subaru Corporate Customer Advocacy & their email response was: "I am sorry to hear about your airbag concern for your 2016 Forester. Currently there are no open recalls or warranty extensions for this concern. I would recommend having your local Subaru retailer address your concerns. I will follow up with you on Wednesday, August 19." This is not good enough I need Corporate to contact the dealership to fix this problem at no cost to me. This is a major safety issue! I have tried to call back but get an answering machine

When I drove the car, All most all light on the dashboard are on onthe road, and when I stop and tried to go, the car is somewhat not controled. I immidieatly went to dealership and dignosed P2764 CVT balve problem. And they add wheel bearing is problem. Subaru noticed these problems but my 88,278 mile 2016 forester has all the lights on and it was very scared and it took 4400 dollars for fixing.

2016 Subaru Forester – Replacement of Air-conditioning Condenser – July 2026 A/C was demonstrating signs of failure in early July. While researching for issues with the 2016 A/C failing, it was uncovered that the compressor on the vehicle would be subject to a replacement upon failure (Subaru Service Information Number 10-84-16). The vehicle was equipped with a compressor that reflected a recalled part number, but per Subaru the Vehicle Identification Number (VIN) was not included in the recall, The vehicle was brought in for service on July 2026. It was determined that the compressor was fine, that the issue was with the condenser. The vehicle was left for repair. More research was done on 2016 Subaru Forester Condenser issues. Two issues were found, one spelled out in Subaru Service Bulletin Number 15-222-18, dated 05/10/18, the other was spelled out in Subaru Service Program Bulletin Number WRB-21R, dated 02/17/21, revised on 04/30/21. The old Condenser was requested, there was an intention to review the part number (P/N). There was a concern that since the Compressor did not match the Subaru build report, perhaps the condenser was among the recalled group (WRB-21R). The old condenser was returned. Unfortunately, the label on the original condenser was no longer present. However, it was observed that the condenser on the vehicle was one of the original condensers identified in 15-222-18, identifying the condenser as being reengineered to correct an issue concerning leakage of the refrigerant. That was the issue with the condenser on this vehicle.Subaru was notified of this issue (Case Number 260724-1500361). Subaru reported that they could not act on the issue. The NHTSA is being contacted so to be notified about this issue, to determine if this is an issue that is currently a subject under investigation, or at the very least , to lodge a complaint as to why there was not a recall issued when it was determined that the part was prone to failure,