2019 Subaru Forester

On 9/2/2016, my 2019 Subaru Forester was involved in a right-front collision. During the collision, the driver's frontal airbag did not deploy. Actually none of the airbags deployed. As a result, the driver's chest and upper abdomen struck the steering wheel.And sustained significant bruising and other injuries and required evaluation and treatment at an emergency department. The vehicle has substantial damage and may be considered a total loss. I am reporting this because the driver's frontal airbag did not deploy during an injury-producing collision. Actually  no airbags deployed. I would like NHTSA to document the incident and determine whether the airbag/SRS system may have malfunctioned or whether there may be a safety defect affecting this vehicle or other vehicles of the same type. I can provide photographs of the vehicle and damage, medical documentation, the crash/police report if available, the vehicle identification number (VIN), mileage, and additional information about the collision if needed. I am not making a determination about why the airbag failed to deploy; I am requesting that NHTSA investigate the circumstances and determine whether a safety defect may be involved.

The contact owns a 2019 Subaru Forester. The contact stated that while driving at 30 MPH with the adaptive cruise control engaged, the vehicle accelerated independently. The contact depressed the brake pedal; however, the engine revved loudly, the vehicle continued to accelerate and collided with the rear of a minivan. The contact was able to steer the vehicle to the side of the bridge and stopped the vehicle. The side air bags deployed after the crash. No injuries were reported. A police report was not filed. The vehicle was towed to a tow yard by the Port Authority Police. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact retained legal counsel. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Car swirving as if someone grabbed the steering and pulled right left quickly when applying breaks. First incident happened on interstate which nearly caused an accident. Carriage makes a “clunk” sound when moving forward or backwards and you feel the cabin continue in motion when first stopping. When taken to Subaru, “trailing arm” was not attached to vehicle. Car is currently being fixed at Subaru of Olympia.

I am reporting a serious safety issue involving my 2019 Subaru Forester related to failure of the Electric Power Steering (EPS) system. Since April 21, 2026, I have been in communication with Subaru of America regarding whether this issue is related to an existing safety recall (WUC-88). During this time, I provided detailed information about multiple occurrences of EPS warning light activation and intermittent loss of steering assist while driving. A local repair shop also inspected the vehicle and confirmed EPS-related diagnostic trouble codes (including B2811 and C2512), which are consistent with known EPS issues. This information was shared with Subaru of America; however, I did not receive a clear or actionable response, and the case has been delayed without resolution. Initially, the issue was intermittent, with the EPS warning light turning on and off. However, since May 9, 2026, the EPS warning light has remained continuously ON, indicating that the condition has worsened. On May 11, 2026, I visited an authorized Subaru service center while the EPS warning light was actively ON. Despite the issue being clearly present, the dealership only took photos confirming the EPS warning light and did not perform any additional diagnostic testing or repair. They advised that the EPS rack needs replacement at an estimated cost of approximately $2,500, with the part currently on backorder and no clear repair timeline. I have already reported this visit and the current condition to Subaru of America and am still awaiting a response. This issue involves intermittent and now persistent loss of steering assist while driving, causing the steering wheel to become extremely stiff and difficult to control. This poses a significant safety risk. Given that the issue has been ongoing since April, has been confirmed by both a repair shop and a Subaru dealer, and remains unresolved, I believe this represents a safety defect that is not being properly addressed. Please review th

We have replaced the battery twice and likely will need a third battery soon. I have learned that there is a known issue with the DCM trying to connect using 3G. This is causing a parasitic drain on the battery. The vehicle will fail to start. This has occurred many times over the last few years. We have just learned of the problem.

Dear National Transportation Safety Board, I would like to bring a situation that happened to me while driving my 2019 Subaru Forester last Saturday March 7th, 2026 at 10:40am. I was coming back to my house from an errand. While waiting for my garage door to go all the way up, my car suddenly accelerated forcefully and lunged through the garage and into my home through the wall. There was a chest freezer that was against the wall in the garage which was against the back wall. This freezer was also taken through the wall and into my laundry room. The freezer was crushed. The front of the car and tires were up through the wall and in the home. There was a water spigot also in the garage that came into my home that broke and dispersed water. The furnace was crushed, water heater damaged, washer and dryer damaged, a water cooler damaged along with crushed metal bifold doors that were ripped off HVAC closet. And other things in garage totally crushed. Thankfully, no-one was killed. I was barely able to get out of car as when it suddenly accelerated, and clipped the bottom of garage door that wasn’t finished being up, then it went towards the left and corner of garage instead of of how I would normally pull in and park which would have been straight and middle of garage. The car went so fast and would not stop until it had hit the items in house that would make it not be able to go any further. This vehicle definitely had something faulty with it that caused this car to suddenly take off and crash. And the air bags did not go off. Surprised with such a forceful impact. My car had 62,039 miles on it and was well maintained. I bought brand new at Dellenbach Subaru in Fort Collins, CO in December 2018. Please contact me at [XXX] nk you so much in advance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Subaru Forester. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with several unknown warning lights intermittently illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed with thermal control valve failure. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the thermal control valve needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The electrical system fails, and the battery is not charging sufficiently. When the auto start/stop engages, the car does not restart in traffic. Requested a battery test at the dealership in May 2025; was told it could not be done that day because it would require leaving the dealer service shop. Eventually, the electrical system became unstable, and the car stopped in traffic on 11/07/2025. Replaced battery following OEM specs. In February 2026, symptoms reappeared with a new battery failing on 02/15/2026, resulting in all saftey systems failing in traffic when auto start/stop enages.