2020 Jeep Wrangler

My Jeep Wrangler currently has a very strong fuel smell, and when the AC is on the smell is very strong inside the cabin. My kids and I became Ill and had headaches. It's been parked for two weeks. Pending an inspection by an independent mechanic. We came across an article stating that a lot of 2020 Jeep Wranglers with 2.0L motors were recalled because of the same issue but my Jeep was not recalled and I'm having the same issue. Is there anything you can do to help me?

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving 45 MPH, the instrument panel became inoperable. There was no warning light illuminated. The contact stated that the instrument panel was blank. After exiting the vehicle, the contact became aware of a burning wire odor coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed and determined that the instrument panel had failed and needed to be replaced. The vehicle was not repaired. The contact was concerned that the failure made the vehicle unsafe to drive because the contact was unable to determine the speed while driving. The fuel level was not available with the instrument panel inoperable. The failure mileage was approximately 78,000.

The contact owns a 2020 Jeep Wrangler. The contact stated that the instrument cluster was inoperable. The vehicle was taken to a dealer, where it was diagnosed with instrument cluster failure; however, the contact was informed that the repair was not covered under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included in the recall. The contact notified the manufacturer of the failure and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was unavailable.

When driving down the road, 55mph, I drove across some bumps in the road, and my steering, tires and the front of my Jeep started shaking violently. Couldn't hardly control it. Please help.

At approximately 58,000 miles I discovered that the rear upper coil spring mounts on my 2020 Jeep Wrangler JL Unlimited Rubicon are separating from the frame. The factory welds attaching the upper coil perches to the frame rails have cracked and torn, and the mounts are no longer securely attached. I found this condition only incidentally, while inspecting the vehicle for a separate ongoing steering issue. The coil mount separation was not what I was looking for, and I would not have found it otherwise. These mounts carry the rear vehicle load. If one separates completely, the coil spring can unseat and the rear of the vehicle can drop on that corner, causing loss of ride height, brake line displacement, and loss of vehicle control. I consider this an imminent safety hazard and I have stopped driving the vehicle. The fracture surfaces are heavily rusted, indicating the welds failed a considerable time before I discovered the condition, most likely years earlier and within the warranty period. The vehicle was taken to Jeep dealers for service and inspection multiple times during that period, and no Jeep inspection ever identified or reported this failure.

Instrument cluster panel stopped working.

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel cluster started flickering and went from blue to black. The contact associated the failure with NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Absolutely terrible gasoline vapor filling the inside cabin of the vehicle causing burning eyes, nausea and feeing ill. Checked for fuel, leak, leakage recall, while there was one it wasn’t including our VIN, however, after inspection and repair, it is the exact same damage as what was indicated in the recall. Looking for a full refund for repair and compensation for danger, discomfort, safety and inconvenience of vehicle not being included in the original recall. I am appalled and insulted that JEEP dealerships aren’t more more proactive in having to appeal these dangerous situations.