Owner complaints
454NHTSA recordsUSED VEHICLE RESEARCH
2016 Jeep Wrangler
Is This A Good Car? organizes available NHTSA-derived research for the 2016 Jeep Wrangler. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateIs This A Good Car?
Jeep Wrangler2016 · VERIFIED IMAGE PENDING
Recall campaigns
5Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 454 NHTSA complaints
- Most reported component
- Service Brakes 29% of categorized complaint records
- Top-three component concentration
- 63% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 5 NHTSA recalls
- Most recent recall report
- March 14, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 454
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
TOTAL COMPLAINTS454
COMPONENT CATEGORIES
Service Brakes131 complaints
29%of categorized complaint records
Engine88 complaints
19%of categorized complaint records
Air Bags77 complaints
17%of categorized complaint records
Power Train73 complaints
16%of categorized complaint records
Electrical System55 complaints
12%of categorized complaint records
Unknown or Other54 complaints
12%of categorized complaint records
Vehicle Speed Control35 complaints
8%of categorized complaint records
Steering27 complaints
6%of categorized complaint records
Structure18 complaints
4%of categorized complaint records
Electronic Stability Control (ESC)13 complaints
3%of categorized complaint records
Fuel/propulsion System13 complaints
3%of categorized complaint records
Forward Collision Avoidance12 complaints
3%of categorized complaint records
Hydraulic12 complaints
3%of categorized complaint records
Seat Belts10 complaints
2%of categorized complaint records
Wheels8 complaints
2%of categorized complaint records
Suspension7 complaints
2%of categorized complaint records
Engine and Engine Cooling5 complaints
1%of categorized complaint records
Visibility/wiper5 complaints
1%of categorized complaint records
Air4 complaints
1%of categorized complaint records
Seats4 complaints
1%of categorized complaint records
Exterior Lighting3 complaints
1%of categorized complaint records
Traction Control System3 complaints
1%of categorized complaint records
Fuel System1 complaint
0%of categorized complaint records
Gasoline1 complaint
0%of categorized complaint records
Tires1 complaint
0%of categorized complaint records
Visibility1 complaint
0%of categorized complaint records
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
1969
3
2016
49
2017
27
2018
31
2019
75
2020
52
2021
33
2022
34
2023
30
2024
46
2025
55
2026
19
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Vehicle Speed Control · Unknown or Other · Service Brakes
Owner-submitted NHTSA complaint · ODI 11751719Read complaint narrative
The ABS control module has internal problem which shuts down the module. Results of the module shut down includes: -The stability and traction systems are offline. -A failure in the ABS module or hydraulic unit. -Cruise Control inoperable. -The module no longer modulates brake pressure, which can result in brakes locking. Currently, Mopar has stopped production of this item, so there is no method to replace a failed or non-working module with an original part.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11749651Read complaint narrative
Code C2200 Multiple visits to shop. Part is on indefinite backorder. Brakes lock up when quick needed, traffic/other driver pull out in front of me Showed up 4 months ago
Power Train
Owner-submitted NHTSA complaint · ODI 11749312Read complaint narrative
I was driving down the road in a snow storm when all of a sudden the vehicle started swirling all over the road. I pulled over and looked underneath and something was hanging down. I had no choice but to drive it slow less than 10mph to make it home as it was also making a hard jumping. Once there I had my mechanic come look at it and the drive shaft was busted. I am extremely luck that this happened during a snow storm because if not I may have rolled the vehicle as the steering was greatly affected.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11748728Read complaint narrative
ABS module is bad, shooting codes on dash, disable cruise, worried about issues with braking.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11748291Read complaint narrative
The ABS Module is non operative and has been on back order for over 3 years from the Dealership.
Steering · Electrical System · Engine
Owner-submitted NHTSA complaint · ODI 11748098Read complaint narrative
My 2016 Jeep Wrangler will buck and jerk when on the highway. I’ll be going a steady speed, not changing speed. I feel the car slow down and stomp on the gas but it goes all the way to the floor and nothing happens. When I try to go into the break down lane, the steering wheel locks up and won’t turn. Usually I take the key out then put it back in the ignition and it starts no problem. Recently, the engine has been stalling when I put the key back in the ignition. I usually have to take the key out and sit on the side of the highway for 5 minutes before starting it up with no problem. This has happened too many times than I’d like to admit. Take it to the shop, no codes come up. Sometimes the engine light will turn on when this happens, other times it doesn’t.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11747886Read complaint narrative
ABS module failure
Service Brakes
Owner-submitted NHTSA complaint · ODI 11743290Read complaint narrative
The abs module malfunctioned and there’s no replacement. It’s been on back order for a couple years
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
TOTAL COMMUNICATIONS0
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
TOTAL INVESTIGATION RECORDS0
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Service Brakes | 131 | 0 | 0 | 0 | 1 of 4 |
| Engine | 88 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 77 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 73 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 55 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 54 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 35 | 0 | 0 | 0 | 1 of 4 |
| Steering | 27 | 0 | 0 | 0 | 1 of 4 |
| Structure | 18 | 0 | 0 | 0 | 1 of 4 |
| Electronic Stability Control (ESC) | 13 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
5 recall campaigns found
01AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTECampaign 24V196000March 14, 2024
Summary
Chrysler (FCA US, LLC) (Stellantis) is recalling certain right hand drive 2016 Jeep Wrangler vehicles. Debris contamination may cause the clockspring to fail, preventing the driver's air bag from deploying in a crash.
Safety Consequence
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will replace the clockspring, steering wheel back cover, and steering column shrouds, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 27B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
02SEAT BELTS:FRONT:ANCHORAGECampaign 19V680000September 26, 2019
Summary
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Safety Consequence
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
03AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V018000January 15, 2019
Summary
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Safety Consequence
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
04AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVECampaign 16V734000October 13, 2016
Summary
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Safety Consequence
If the ORC module does not receive a signal from the front impact sensor, both frontal air bags and the seat belt pretensioners will not deploy in the event of a crash, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will reroute the front impact sensor wiring and relocate the impact sensor branch, free of charge. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S76.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
05AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 16V288000May 11, 2016
Summary
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Safety Consequence
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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