Owner complaints
460NHTSA recordsUSED VEHICLE RESEARCH
2016 Jeep Wrangler
Research the 2016 Jeep Wrangler using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateJeep Wrangler2016 · RESEARCH CATALOG
Recall campaigns
5Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 460 NHTSA owner complaint records; 5 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 460 NHTSA complaints
- Most reported component
- Service Brakes 30% of categorized complaint records
- Top-three component concentration
- 64% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 5 NHTSA recalls
- Most recent recall report
- March 14, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 460
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2016 Jeep Wrangler by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Steering · Suspension · Power Train
Owner-submitted NHTSA complaint · ODI 11763902Read complaint narrative
When I was coming to a stop at a stoplight, my vehicle started to violently wobble almost having me to loose control. I was unable to slow down when pressing the brakes and almost hit vehicles in front of me.this has happened numerous times and I have had my tires rotated and alignment done just recently.
Electrical System · Service Brakes
Owner-submitted NHTSA complaint · ODI 11760973Read complaint narrative
ABS Control Module stopped working with several warning lights showing on dash display. After 12 months the dealer is unable to supply a replacment part or a possible date when a new part might be available.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11759082Read complaint narrative
The ABS module on my jeep has failed. I've been put on a list to get a replacement part but have been on the list for 10 months with no indication of when my parts order will be fulfilled. The failed ABS module caused the BRAKE, ABS and TCS warning lights to be on. I am driving a vehicle under unsafe conditions and the manufacturer does not care.
Wheels · Service Brakes
Owner-submitted NHTSA complaint · ODI 11758210Read complaint narrative
My 2016 Jeep Wrangler is experiencing an ongoing problem with the ABS/braking system and wheel-speed sensor. The ABS/brake warning light comes on intermittently, particularly when turning right and during hot weather. The vehicle has NOT been repaired for this problem. I am reporting it because I am concerned that there may be a defect involving the wheel-speed sensor, sensor wiring/connection, wheel hub, or ABS system. Because these components are connected to the vehicle’s anti-lock braking and stability/traction-control systems, I am concerned about the safety of continuing to drive the vehicle. I would like this problem investigated as a potential safety defect. I am also requesting that NHTSA review whether other 2016 Jeep Wrangler owners have reported similar ABS, brake warning light, or wheel-speed sensor failures and determine whether a safety recall is warranted. There was no accident it just started happening on its own.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11757343Read complaint narrative
ABS Brake Sensor is on and the ABS Module needs to be replaced, however there are a lot of other people out there with this same issue and nobody can keep up with the parts to fix the problem. This should be a recall for all Jeeps 2009-10018
Service Brakes · Hydraulic
Owner-submitted NHTSA complaint · ODI 11755958Read complaint narrative
The contact owns a 2016 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle experienced an ABS module failure. The ABS and traction control warning lights were illuminated. The dealer was contacted and diagnosed the vehicle with ABS control module failure; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the parts for the repair. The manufacturer was made aware of the failure but was unable to determine when parts for the repair would be available. The failure mileage was approximately 80,000.
Vehicle Speed Control · Unknown or Other · Service Brakes
Owner-submitted NHTSA complaint · ODI 11751719Read complaint narrative
The ABS control module has internal problem which shuts down the module. Results of the module shut down includes: -The stability and traction systems are offline. -A failure in the ABS module or hydraulic unit. -Cruise Control inoperable. -The module no longer modulates brake pressure, which can result in brakes locking. Currently, Mopar has stopped production of this item, so there is no method to replace a failed or non-working module with an original part.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11749651Read complaint narrative
Code C2200 Multiple visits to shop. Part is on indefinite backorder. Brakes lock up when quick needed, traffic/other driver pull out in front of me Showed up 4 months ago
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
5 recall campaigns found
01AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTECampaign 24V196000March 14, 2024
Summary
Chrysler (FCA US, LLC) (Stellantis) is recalling certain right hand drive 2016 Jeep Wrangler vehicles. Debris contamination may cause the clockspring to fail, preventing the driver's air bag from deploying in a crash.
Safety Consequence
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will replace the clockspring, steering wheel back cover, and steering column shrouds, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 27B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
02SEAT BELTS:FRONT:ANCHORAGECampaign 19V680000September 26, 2019
Summary
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Safety Consequence
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
03AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V018000January 15, 2019
Summary
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Safety Consequence
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
04AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVECampaign 16V734000October 13, 2016
Summary
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Safety Consequence
If the ORC module does not receive a signal from the front impact sensor, both frontal air bags and the seat belt pretensioners will not deploy in the event of a crash, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will reroute the front impact sensor wiring and relocate the impact sensor branch, free of charge. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S76.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
05AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 16V288000May 11, 2016
Summary
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Safety Consequence
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Service Brakes | 136 | 0 | 0 | 0 | 1 of 4 |
| Engine | 88 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 77 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 74 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 56 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 54 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 35 | 0 | 0 | 0 | 1 of 4 |
| Steering | 28 | 0 | 0 | 0 | 1 of 4 |
| Structure | 18 | 0 | 0 | 0 | 1 of 4 |
| Electronic Stability Control (ESC) | 13 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2016 JEEP WRANGLER
Is the 2016 Jeep Wrangler reliable?
CarIQ does not currently assign a reliability score to the 2016 Jeep Wrangler. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2016 Jeep Wrangler?
460 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2016 Jeep Wrangler?
5 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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