Owner complaints
481NHTSA recordsUSED VEHICLE RESEARCH
2015 Jeep Wrangler
Research the 2015 Jeep Wrangler using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateJeep Wrangler2015 · RESEARCH CATALOG
Recall campaigns
3Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 481 NHTSA owner complaint records; 3 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 481 NHTSA complaints
- Most reported component
- Service Brakes 28% of categorized complaint records
- Top-three component concentration
- 63% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 3 NHTSA recalls
- Most recent recall report
- September 26, 2019 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 481
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2015 Jeep Wrangler by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Electrical System · Engine
Owner-submitted NHTSA complaint · ODI 11774955Read complaint narrative
My 2015 Jeep Wrangler has experienced multiple incidents of sudden, unexpected engine shutdown while driving. Without warning, the engine completely loses power, causing the vehicle to lose propulsion and power steering assistance. The dashboard lights and radio remain operational during these incidents. I must turn the ignition off and restart the vehicle, after which the engine starts immediately and operates normally. The vehicle previously experienced similar problems involving additional electrical malfunctions. The fuel pump was subsequently replaced, and the camshafts and rocker arms have also been replaced. Despite these repairs, the engine has unexpectedly shut off approximately two or three additional times. These incidents occur intermittently and without warning, making them difficult to reproduce during dealership inspections. I am concerned that the vehicle could suddenly lose power in heavy traffic or at highway speeds (as it’s done previously even in the pouring rain), potentially resulting in a serious collision. The underlying cause remains undiagnosed and unresolved.
Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11774656Read complaint narrative
We have been experiencing an intermittent gas leak for two years. We have taken it to AutoNation Jeep several times for this issue but they haven’t been able to reproduce the problem. We have provided video evidence and opened a case with Jeep, Case XXX, but nothing has happened for two months now. We have a lifetime warranty on the Jeep and have asked that they replace all possible parts. Jeep approved this but the dealership refuses to do the work. We are left with an unsafe vehicle that leaks gas. If you go through this video frame by frame you will see the gas on the undercarriage. I did not trace it to the source, but you can clearly see the gasoline traveling and then dripping onto the ground. I had driven the car maybe 50 ft up my driveway when I smelled the gasoline and got out to film. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags · Service Brakes
Owner-submitted NHTSA complaint · ODI 11773421Read complaint narrative
Both ORC module and ABS modules have failed on a 10 year old vehicle. Separate issues that greatly impact the cars safety and Stellantis refuses to anything about it to fix issues that can hurt americans. Both modules unresponsive through testing and causing critical safety systems to be inoperable.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11772228Read complaint narrative
CAN NOT PURCHASE AN ABS CONTROL MODUAL
Unknown or Other · Service Brakes · Forward Collision Avoidance
Owner-submitted NHTSA complaint · ODI 11771539Read complaint narrative
I have been waiting for a part that has been on back order for over 1 year! I live in Hawaii and i understand these things take time but over 1 year of waiting is ridiculous! I’m currently being told by my dealership that I’m waiting for an abs module that’s been on back order for a long time already. I need to know if there are alternatives options for parts? A loaner? What are my options at this point?!
Unknown or Other · Service Brakes
Owner-submitted NHTSA complaint · ODI 11770666Read complaint narrative
The ABS module has gone bad and there is no replacement available. I am concerned that my car is now lacking these essential safety features and it seems like there are no plans to ever make this part again. I am not sure what I can do if this part does not exist anymore.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11770434Read complaint narrative
I purchased my 2015 Jeep Wrangler as a new vehicle in Missouri in 2015. The vehicle has been appropriately maintained with no major repairs and has approximately 17,251 miles. On the afternoon on [XXX], I cranked my vehicle and several warning lights came on. The check engine, ABS, traction control, and parking brake lights all illuminated. I took the vehicle to Advance Auto for an initial code scan and had error codes U1120 (lost wheel distance), U1110 (lost vehicle speed), and U0121 (lost communication system with ABS module). I dropped the vehicle off the next morning for further diagnostics at a local Meineke location. The scans at Meineke confirmed the same error codes with an electrical system assessment determining a complete ABS module failure. In addition to the ABS module failing, the speedometer and odometer were also not working. Unfortunately, I discovered that Stellantis is no longer manufacturing the part and a significant backlog of when and if the part may ever become available again. This has resulted in an increased cost to repair since new parts are hard to find and very expensive, third-party parts are also hard to find, and companies that could repair and refurbish the part were no longer doing so due to challenges in getting the right parts for refurbishment. On [XXX] a new part was located in South Carolina, and the ABS module was replaced the next day. The total cost to repair was $3,140. This seems like straight price gouging given the cost to repair while Stellantis still manufactured the parts and the parts for refurbishing this module that is known to fail. My particular case is not an isolated event. In fact, the other vehicle in my household, also a Jeep, had a failing ABS module 1 week after mine failed. We both discovered that ABS module failures on Jeep vehicles is a known issue and one that has not triggered a recall or any legal action against Jeep and their parent company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service Brakes
Owner-submitted NHTSA complaint · ODI 11768316Read complaint narrative
See attached document for complaint
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
3 recall campaigns found
01SEAT BELTS:FRONT:ANCHORAGECampaign 19V680000September 26, 2019
Summary
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Safety Consequence
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
02AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V018000January 15, 2019
Summary
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Safety Consequence
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
03AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 16V288000May 11, 2016
Summary
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Safety Consequence
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Service Brakes | 136 | 0 | 0 | 0 | 1 of 4 |
| Engine | 129 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 82 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 74 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 58 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 51 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 32 | 0 | 0 | 0 | 1 of 4 |
| Steering | 29 | 0 | 0 | 0 | 1 of 4 |
| Structure | 22 | 0 | 0 | 0 | 1 of 4 |
| Suspension | 17 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2015 JEEP WRANGLER
Is the 2015 Jeep Wrangler reliable?
CarIQ does not currently assign a reliability score to the 2015 Jeep Wrangler. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2015 Jeep Wrangler?
481 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2015 Jeep Wrangler?
3 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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