Owner complaints
740NHTSA recordsUSED VEHICLE RESEARCH
2019 Jeep Wrangler
Research the 2019 Jeep Wrangler using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateJeep Wrangler2019 · RESEARCH CATALOG
Recall campaigns
9Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 740 NHTSA owner complaint records; 9 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 740 NHTSA complaints
- Most reported component
- Steering 60% of categorized complaint records
- Top-three component concentration
- 78% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 9 NHTSA recalls
- Most recent recall report
- September 12, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 740
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2019 Jeep Wrangler by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Lane Departure
Owner-submitted NHTSA complaint · ODI 11766319Read complaint narrative
My 2019 Jeep Wrangler has experienced a failure of the Blind Spot Monitoring system. The vehicle repeatedly displays a “Blind Spot Alert Temporarily Unavailable” warning, causing the blind spot detection system to become unavailable while driving. The vehicle was inspected and diagnosed by an authorized Jeep dealership. Diagnostic trouble codes were present, and I was advised that Stellantis has issued a service bulletin addressing this condition and that the diagnostic codes indicate replacement of the mirror glass/components associated with the blind spot monitoring system. This concerns me because the system is an important safety feature designed to alert the driver to vehicles located in areas that may not be visible in the mirrors. When the system fails, those warnings are unavailable. Despite this being a documented issue addressed by a manufacturer service bulletin, I was informed that there is currently no recall and that the necessary mirror replacement is not covered under my extended warranty. I am filing this complaint because I believe a recurring failure involving a vehicle safety system should be documented and investigated to determine whether other Jeep Wrangler owners are experiencing the same problem and whether further manufacturer action is warranted.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11764931Read complaint narrative
The left front brake line has failed and needed replacement on 2 occasions. The brake line gets a restriction that causes the vehicle to veer to the right under braking. It also is causing uneven rotor and caliper ware resulting in a high pitched squeal under load.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11764943Read complaint narrative
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, one of the brake calipers locked up, causing the vehicle to veer from side to side during acceleration. The vehicle was driven to an independent mechanic, where a technician diagnosed it with a seized brake caliper. Due to the constant dragging, the brake pads wore excessively and failed to slow the vehicle properly, extending the stopping distance. The brake parts were replaced, and the vehicle was repaired.
Steering · Electrical System · Service Brakes
Owner-submitted NHTSA complaint · ODI 11762997Read complaint narrative
While driving my 2019 Jeep Wrangler, the vehicle suffered a major electronic/CAN-network failure. Service Shifter, ABS and ESC warnings appeared, the wipers activated on their own, controls malfunctioned, and power-steering assistance failed while the vehicle was moving, making it extremely difficult to steer. My two young children were in the vehicle. Jeep dealer diagnostics showed widespread communication faults involving steering, ABS/brake, transmission and other control modules. The dealer replaced the power-steering assembly and RF Hub, but the problem remains. On the first drive after repair, the ABS and ESC warnings repeatedly flashed on and off at highway speed. Interior lights are also flickering. I am concerned another network failure could again disable steering assistance or compromise ABS/braking-related safety systems and cause loss of vehicle control or a crash.
Electrical System
Owner-submitted NHTSA complaint · ODI 11762754Read complaint narrative
Vehicle went into dealer for diagnostic, update PCM for hill start assist and cruise control failure. Dealer identified pcm update was not done when clutch recall performed. Instrument cluster update was pushed as well. Instrument cluster bricked. headlight indicator only functioning light on cluster. All gauges and information screen are dark. no functionality. Car has been sitting at the dealership since July 1, 2026 waiting on a replacement instrument cluster.
Steering · Electrical System · Engine
Owner-submitted NHTSA complaint · ODI 11762615Read complaint narrative
2019 Jeep Wrangler JLU experienced intermittent CAN-C communication failure. Vehicle has repeatedly experienced simultaneous loss of multiple electronic systems. On September 7th 2026, while driving, vehicle unexpectedly lost electric power steering, windshield wipers activated without command, ABS/TPMS/ESC warning lights illuminated, and vehicle subsequently would not shift into gear after stopping at a traffic light. Hazard lights would not activate. After shutting vehicle off, vehicle would not enter ACC or restart normally. Opening driver’s door unexpectedly caused vehicle to enter ACC. Manipulating the CAN-bus wiring/STAR connector behind the glove box has historically temporarily restored normal operation. Vehicle has previously required repair to this wiring/connector, and the failure has recurred. This has been occurring for at least 3 years and since 60,000 miles. This presents a significant safety hazard because steering assistance, shifting/propulsion, and signaling were simultaneously affected while driving. It is a known Chrysler issue (FCA STAR Case S2108000146) and should be recalled as there is a CLEAR and present danger with this ongoing issue.
Electrical System
Owner-submitted NHTSA complaint · ODI 11761583Read complaint narrative
The IPC Cluster completely blank. Unsafe to operate vehicle, as speed was unknown, unable to read fuel gauges, and unable to see any warning lights. Experienced the exact problem noted in Recall Campaign 30B/NHTSA 24-V 652 for jeeps with the 3.5 inch cluster layout, and my VIN is not listed on the recall list.
Steering
Owner-submitted NHTSA complaint · ODI 11761655Read complaint narrative
Getting the well know Jeep "Death Wobble". Was advised by Carvana when I bought this vehicle that it had an open recall for this exact issue (Manufacturer Recall Number CDJR XF1) due to the Steering Damper having air in it. However, when I contacted a Jeep dealership to get it fixed, I was told there is no recall for the Steering Damper for my specific vehicle. When I look it up on NHTSA, there isn't a recall listed on here either. Whenever I hit transitions in the pavement while driving above 50mph, I get the death wobble on the front of the vehicle. I have not yet had it repaired, but I plan to do so regardless of whether a recall exists. This is clearly an affected vehicle that was wrongly excluded from the manufacturer's recall for the Steering Damper on vehicles manufactured prior to August 11, 2020. My vehicle was manufactured in April 2019, so it is definitely in the correct date range, and with the exact same issue of others that were recalled. The only reason I have not crashed is because I've taken EVOC classes (for driving firetrucks and ambulances), and I am able to control it when it does happen. There were approximately 65k miles on the vehicle when I bought it, and there is about 72k miles now. It has been happening since I bought it in December 2025 from Carvana.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
9 recall campaigns found
01BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 24V676000September 12, 2024
Summary
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
02ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 24V652000September 5, 2024
Summary
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Safety Consequence
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
03POWER TRAIN:CLUTCH ASSEMBLYCampaign 23V116000February 23, 2023
Summary
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Safety Consequence
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
04POWER TRAIN:CLUTCH ASSEMBLYCampaign 21V028000January 28, 2021
Summary
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Safety Consequence
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
05SEAT BELTSCampaign 20V580000September 24, 2020
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Safety Consequence
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
06BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V191000September 10, 2020
Summary
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
07POWER TRAIN:CLUTCH ASSEMBLYCampaign 20V124000March 3, 2020
Summary
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Safety Consequence
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
08STEERINGCampaign 19V201000March 14, 2019
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Safety Consequence
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
09STRUCTURE:FRAME AND MEMBERSCampaign 18V675000September 28, 2018
Summary
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Safety Consequence
An unexpected reduction in steering ability, can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Steering | 445 | 0 | 1 | 0 | 2 of 4 |
| Seat Belts | 6 | 0 | 1 | 0 | 2 of 4 |
| Electrical System | 150 | 0 | 0 | 0 | 1 of 4 |
| Suspension | 132 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 78 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 63 | 0 | 0 | 0 | 1 of 4 |
| Engine | 44 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 31 | 0 | 0 | 0 | 1 of 4 |
| Visibility/wiper | 29 | 0 | 0 | 0 | 1 of 4 |
| Wheels | 28 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2019 JEEP WRANGLER
Is the 2019 Jeep Wrangler reliable?
CarIQ does not currently assign a reliability score to the 2019 Jeep Wrangler. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2019 Jeep Wrangler?
740 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2019 Jeep Wrangler?
9 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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