Owner complaints
726NHTSA recordsUSED VEHICLE RESEARCH
2019 Jeep Wrangler
Is This A Good Car? organizes available NHTSA-derived research for the 2019 Jeep Wrangler. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateJeep Wrangler2019 · VERIFIED IMAGE PENDING
Recall campaigns
9Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 726 NHTSA complaints
- Most reported component
- Steering 61% of categorized complaint records
- Top-three component concentration
- 79% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 9 NHTSA recalls
- Most recent recall report
- September 12, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 726
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Structure
Owner-submitted NHTSA complaint · ODI 11753493Read complaint narrative
The vehicle is experiencing severe, premature galvanic corrosion on the doors, hinges, and hood due to a documented factory defect where aluminum panels press directly against steel hinges without proper isolation (acknowledged by the manufacturer in TSB 31-001-24).This is a critical structural and safety hazard covered under Federal Motor Vehicle Safety Standard (FMVSS) 206, which regulates door locks and door retention components. The advanced sub-surface corrosion is causing the metal surrounding the door hinges to degrade and oxidize, causing the paint to blister, bubble, and flake off. Over time, this structural failure poses an imminent safety risk of causing the door hinges to seize or bind, potentially jamming the doors shut during an emergency and trapping occupants inside the vehicle. Furthermore, the degradation of these hinge components creates a severe risk of the doors failing and opening unexpectedly while the vehicle is in motion at highway speeds.The manufacturer is refusing to address this structural defect because the vehicle passed its 5-year calendar warranty window, ignoring the fact that this sub-surface chemical reaction takes years to visibly manifest. This defect requires a formal safety investigation and an expanded recall to protect drivers from door-retention failures.
Steering
Owner-submitted NHTSA complaint · ODI 11752022Read complaint narrative
The contact owns a 2019 Jeep Wrangler. While the contact's daughter was driving at an undisclosed speed, the heated steering wheel feature was enabled; however, the heated steering wheel feature failed to function as intended. In addition, the contact became aware of a burning odor. The contact deactivated the heated steering wheel feature. The vehicle was taken to the dealer, where it was diagnosed with interior melting of the steering wheel. The contact was informed that the steering wheel and the steering wheel housing needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 71,663.
Service Brakes · Hydraulic · Engine
Owner-submitted NHTSA complaint · ODI 11752102Read complaint narrative
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 60 MPH, the vehicle suddenly lost motive power and stalled, and the vehicle went into LIMP Mode. The check engine warning light was illuminated. The driver was able to safely move the vehicle to the side of the road. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the ABS module had failed. The local dealer was contacted and advised that the replacement part was on backorder and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the replacement part was not available. The failure mileage was approximately 68,482.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11751023Read complaint narrative
The front left (drivers side) caliper stuck and the the brake line needs replaced. The caliper sticking was causing extreme heat that could have caused a fire as well as brake failure. The repair shop confirmed that the parts need replaced. No warning messages were ever appear. Additionally, the left brake line from Mopar is not available and there are almost a 1000 on back order. The Jeep is not drivable and no parts available for the foreseeable future to fix the problem.
Electrical System
Owner-submitted NHTSA complaint · ODI 11751158Read complaint narrative
Instrument panel cluster has malfunctioned. Spedometer, tachometer, odometer, fuel guage, oil temperature, tire pressuer, and several other dashboard displays both analog and digital are not functional. The instruments on the dashboard have gone blank and do not provide a reading when the car is powered on. As a consequence of the instrument panel cluster failure, I am unable to see my exact speed, potential vehicle warning indications, and fuel levels while operating the vehicle putting the safety of myself and others at risk. The vehichle has a history of dealership and mechanic inspections. No warning lamps, messages, or other symptoms were evident prior to the failure of the instrument panel cluster.
Electrical System
Owner-submitted NHTSA complaint · ODI 11748733Read complaint narrative
Instrument panel cluster failing making it difficult to determine mph, fuel in vehicle, mileage, etc. panel was flashing and blacking out while driving creating a distraction, photos could not be obtained during worst of incident because actively driving.
Power Train
Owner-submitted NHTSA complaint · ODI 11748121Read complaint narrative
There was a recall done on the clutch system back in 2023 and now the same problem has occurred, and I have to replace my entire clutch system.
Electrical System
Owner-submitted NHTSA complaint · ODI 11748089Read complaint narrative
Instrument panel cluster failure in my 2019 jeep wrangler unlimted sport. instrument panel cluster +9 Stellantis (Jeep) recalled certain 2019 Jeep Wranglers (Campaign 24V-652 or Recall #30B) because their 3.5-inch instrument panel clusters can short-circuit and go completely dark. This causes you to lose your speedometer and critical warning lights, increasing crash risks. Dealers replacement . Thing is none of all 4 are honoring this recall. Im having the same issues as this recall. FCA, NHTSA, CHRYSLER/JEEP, STELLANTIS. ALL 4 i have called even made a complaint and all i get is so rry cant help you cause my vin number is not on the recall yet having the same recall issues. And i have to drive back to [XXX] tomorrow from [XXX] i pray that i dont get into any accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Steering | 441 | 0 | 1 | 0 | 2 of 4 |
| Seat Belts | 6 | 0 | 1 | 0 | 2 of 4 |
| Electrical System | 143 | 0 | 0 | 0 | 1 of 4 |
| Suspension | 132 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 77 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 62 | 0 | 0 | 0 | 1 of 4 |
| Engine | 42 | 0 | 0 | 0 | 1 of 4 |
| Visibility/wiper | 29 | 0 | 0 | 0 | 1 of 4 |
| Wheels | 28 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 26 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
9 recall campaigns found
01BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 24V676000September 12, 2024
Summary
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
02ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 24V652000September 5, 2024
Summary
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Safety Consequence
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
03POWER TRAIN:CLUTCH ASSEMBLYCampaign 23V116000February 23, 2023
Summary
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Safety Consequence
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
04POWER TRAIN:CLUTCH ASSEMBLYCampaign 21V028000January 28, 2021
Summary
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Safety Consequence
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
05SEAT BELTSCampaign 20V580000September 24, 2020
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Safety Consequence
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
06BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V191000September 10, 2020
Summary
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
07POWER TRAIN:CLUTCH ASSEMBLYCampaign 20V124000March 3, 2020
Summary
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Safety Consequence
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
08STEERINGCampaign 19V201000March 14, 2019
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Safety Consequence
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
09STRUCTURE:FRAME AND MEMBERSCampaign 18V675000September 28, 2018
Summary
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Safety Consequence
An unexpected reduction in steering ability, can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
CONSIDERING BUYING ONE?
RESEARCH YOUR CANDIDATE
Enter the candidate's mileage and asking price to organize Is This A Good Car?'s available evidence. No buy/no-buy or pricing judgment is produced. Open the full research tool.