Owner complaints
749NHTSA recordsUSED VEHICLE RESEARCH
2019 Jeep Wrangler
Research the 2019 Jeep Wrangler using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateJeep Wrangler2019 · RESEARCH CATALOG
Recall campaigns
9Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 749 NHTSA owner complaint records; 9 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 749 NHTSA complaints
- Most reported component
- Steering 60% of categorized complaint records
- Top-three component concentration
- 78% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 9 NHTSA recalls
- Most recent recall report
- September 12, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 749
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2019 Jeep Wrangler by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Steering · Suspension · Power Train
Owner-submitted NHTSA complaint · ODI 11775378Read complaint narrative
The Jeep shakes uncontrollably when driving over 50 mph. A rapid braking and speed reduction to under 30 mph will stop the shaking but it will occur again and again. Stellantis has built a completely unsafe car. I can no longer drive the vehicle on the highway or with my kids in the car. I want this major safety issue repaired at the manufacturer's expense.
Electrical System · Vehicle Speed Control
Owner-submitted NHTSA complaint · ODI 11775399Read complaint narrative
My 2019 Jeep Wrangler JL has developed a severe, recurring electrical malfunction that causes multiple vehicle systems to fail simultaneously, resulting in unexpected loss of propulsion and the vehicle automatically shifting into Park without driver input. The issue initially began with an intermittent “Service Shifter” warning, particularly when driving over bumps or braking. At first, the vehicle continued operating normally. After several weeks, the problem progressively worsened. Now, numerous dashboard warning lights illuminate simultaneously, including the battery, oil pressure, and brake indicators. The speedometer fluctuates erratically, and warnings such as “Service Electronic Stability Control” appear. The vehicle begins jerking, slowing down unexpectedly, and eventually loses propulsion. It may initially continue moving, but the malfunction progresses until the vehicle shifts into Park without my input, preventing further operation. During one extremely dangerous incident, the vehicle malfunctioned and became disabled in the fast lane of [XXX], leaving me stranded in active highway traffic. I discovered that physically pressing down on electrical components connected to the dashboard fuse box sometimes temporarily restores normal operation after restarting the vehicle. However, the malfunction continues to recur and has become increasingly frequent. My VIN shows no outstanding safety recalls, but I am concerned about a potential electrical, wiring, power distribution, or electronic communication defect. The exact cause has not been diagnosed. I have video evidence of the dashboard malfunction and warning messages. I am requesting an investigation because this unpredictable failure creates a serious collision risk, particularly at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Owner-submitted NHTSA complaint · ODI 11774016Read complaint narrative
voltage regulator chip failure can cause the engine to stall or fail to start completely. Interior dashboard lights and dome lights along w/ windshield wipers going off without prompted happen after vehicle shutoff. Had to jump it to begin to start at times. Similar to recall U87.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11771606Read complaint narrative
Cluster panel failed. Dashboard is completely dark (ie. no speedometer, fuel guage. etc)
Power Train · Engine
Owner-submitted NHTSA complaint · ODI 11771426Read complaint narrative
On [XXX], my 2019 Jeep Wrangler Unlimited Rubicon (2.0L turbo) caught fire in the engine compartment while driving, at approximately 101,437 miles. The fire started near the turbocharger and heat shield area. There were no injuries, but the vehicle was moving on a public road with four occupants, including two young children in car seats in the rear, when the fire started. The vehicle had been returned to me four days earlier, after approximately 2.5 months at Preferred Chrysler Dodge Jeep of Muskegon, MI for a timing chain replacement. After the fire, I found that the coolant reservoir hose had come off its fitting, and the hose barb appears to have been broken and the hose pushed back on. Several under-hood trim fasteners were also missing. My best assessment is that coolant sprayed onto the hot turbo/exhaust components and ignited. The vehicle has not been altered since the fire and is available for inspection at Watson's in Ludington, MI. I reported the fire to the manufacturer. They directed me to take it to the local dealer, then instructed the dealer not to inspect or work on it. The case was escalated internally, but as of 10/15/2026 no manufacturer inspection has occurred and no one has contacted me. The cause has not been confirmed by a dealer or independent shop. The fire occurred within the vehicle's Certified Pre-Owned warranty period. As of this filing, the manufacturer has not provided towing, rental, or any other assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Owner-submitted NHTSA complaint · ODI 11770770Read complaint narrative
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 40 MPH, the instrument panel cluster suddenly went black. The contact pulled to the side of the road and waited for a family member to follow closely behind to ensure a safe drive, as essential driving information was no longer visible. The vehicle was taken to the dealer, where it was diagnosed that the instrument panel cluster had failed and required a complete assembly replacement. The vehicle was pending repair. The contact learned of NHTSA Campaign Number: 24V652000 (Electrical System); however, the vehicle was not covered under the recall because the VIN was not included. The manufacturer was notified and confirmed that the VIN was not included in the recall. The failure mileage was approximately 81,000.
Steering · Suspension · Service Brakes
Owner-submitted NHTSA complaint · ODI 11770524Read complaint narrative
FCA US sent me a written warranty extension (15 years/150,000 miles) for the instrument panel cluster on my vehicle, covering a blank EVIC display with no digital speedometer, fuel level, temperature, odometer, or PRNDL. My vehicle has this condition intermittently. As I was traveling approximately 55 mph my power steering, antilock brakes, speedometer, fuel gauge, traction control, all-wheel drive, and emergency brake warning lights came on/off. I actually lost power steering and was unable to turn the vehicle off. I reached out to Jeep and advised them of this and that I received the letter for the instrument panel cluster XZ1 and I thought this was related. I read the letter to them word for word, and they had the dealership perform the recall on my clutch. I didn't know until all of the same things happened again and I checked the receipt to confirm the work performed. I reached out to Jeep the same day and that was more than a week ago. I now have a new service transmission light. My vehicle is not safe to drive and they still don't even know why I called. My case number with Jeep is 98166358.
Steering
Owner-submitted NHTSA complaint · ODI 11767339Read complaint narrative
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 45-50 MPH northbound on the Hutchinson River Parkway, the steering wheel failed to operate as needed. The vehicle was uncontrollable and started drifting towards the left before crashing into the highway barrier. The message “Electronic Driver Assist” was displayed. The vehicle was towed to the body shop. The manufacturer was contacted by phone, and the contact spoke with a customer representative, and a case was opened. The contact was informed that the investigating team would reach out in 2 to 4 days. An inspector had been assigned by Geico Insurance Company. The approximate failure mileage was 59,000.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
9 recall campaigns found
01BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 24V676000September 12, 2024
Summary
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
02ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 24V652000September 5, 2024
Summary
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Safety Consequence
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
03POWER TRAIN:CLUTCH ASSEMBLYCampaign 23V116000February 23, 2023
Summary
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Safety Consequence
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
04POWER TRAIN:CLUTCH ASSEMBLYCampaign 21V028000January 28, 2021
Summary
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Safety Consequence
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
05SEAT BELTSCampaign 20V580000September 24, 2020
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Safety Consequence
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
06BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V191000September 10, 2020
Summary
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
07POWER TRAIN:CLUTCH ASSEMBLYCampaign 20V124000March 3, 2020
Summary
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Safety Consequence
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
08STEERINGCampaign 19V201000March 14, 2019
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Safety Consequence
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
09STRUCTURE:FRAME AND MEMBERSCampaign 18V675000September 28, 2018
Summary
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Safety Consequence
An unexpected reduction in steering ability, can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Steering | 448 | 0 | 1 | 0 | 2 of 4 |
| Seat Belts | 6 | 0 | 1 | 0 | 2 of 4 |
| Electrical System | 153 | 0 | 0 | 0 | 1 of 4 |
| Suspension | 134 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 81 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 64 | 0 | 0 | 0 | 1 of 4 |
| Engine | 45 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 32 | 0 | 0 | 0 | 1 of 4 |
| Visibility/wiper | 29 | 0 | 0 | 0 | 1 of 4 |
| Wheels | 28 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2019 JEEP WRANGLER
Is the 2019 Jeep Wrangler reliable?
CarIQ does not currently assign a reliability score to the 2019 Jeep Wrangler. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2019 Jeep Wrangler?
749 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2019 Jeep Wrangler?
9 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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