Owner complaints
396NHTSA recordsUSED VEHICLE RESEARCH
2024 Honda CR-V
Research the 2024 Honda CR-V using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateHonda CR-V2024 · RESEARCH CATALOG
Recall campaigns
2Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 396 NHTSA owner complaint records; 2 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 396 NHTSA complaints
- Most reported component
- Steering 32% of categorized complaint records
- Top-three component concentration
- 60% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 2 NHTSA recalls
- Most recent recall report
- October 4, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 396
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2024 Honda CR-V by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Engine
Owner-submitted NHTSA complaint · ODI 11775969Read complaint narrative
When the gasoline engine attempted to start, the engine jerked violently and then failed to start. A notice briefly displayed on the dashboard stating, "Power system temperature high. Power may be reduced." The vehicle continued to run on battery power. This occurred several times during a one-hour period when the car attempted to recharge the hybrid battery. The vehicle was being driven in town and had been turned off and on a few times. I took the vehicle to the dealership because I had limited battery range left, but the technicians could not replicate the issue. This first occurred a couple of months ago. The vehicle had been performing normally until last night, when the engine jerked and the warning popped up on the dashboard once again before the vehicle returned to driving normally.
Power Train · Electrical System · Engine
Owner-submitted NHTSA complaint · ODI 11776067Read complaint narrative
Was drive down a 3 lane road when all kinds of error message/lighs/indicators lit up the dash board. Eventually the vehicle lost power (No go power) and I ended up coasting to a very slow speed. I then tried to get out of the lane with my emergence lights flashing by turning left to try and get off the road at an intersection. Another vehicle then crashed into me causing serious damage but no injuries. NOT GOOD.
Visibility/wiper
Owner-submitted NHTSA complaint · ODI 11774970Read complaint narrative
Problem 1: Windshield wipers do not more far enough to the left A-pillar. Rain accumulates in a large area along the A-pillar and creates a large blind spot while turning left. The wiper also drags the rainwater back toward the right making the blind spot ever wider. Problem 2: Windshield washer fluid doesn't reach the entire windshield, particularly the passenger side. Fluid only comes out at the top of the wiper stroke, so the wiper wipes dry windshield. The spray arrives late, sometimes when the wipers are already nearly vertical. Fluid collects along left edge of the windshield instead of distributing across the glass. The wipers begin sweeping before enough fluid has reached the windshield. Dirt and bugs get smeared rather than cleaned off. The passenger side gets sprayed only along the bottom path of the wiper. There is no spray nozzle for the entire outer half of the wiper. The entire field of view of the passenger side is blurry and not clean. This is a terrible design and a horrible safety issue! Please make Honda recall the wipers and issue a redesigned system.
Service Brakes · Forward Collision Avoidance
Owner-submitted NHTSA complaint · ODI 11774323Read complaint narrative
While driving at approximately 50mph the vehicle abruptly and aggressively applied the brake despite there being no vehicles, pedestrians, or any other objects in its path. The red braking display appeared on the dashboard. After the abrupt braking I was able to resume accelerating as normal. This could have caused a serious collision. The vehicle is scheduled to be inspected at the local Honda dealership service department on 10/31. There were no warning lamps just prior to the incident. However, in mid September the vehicle displayed multiple warnings and had to be taken to the dealership service department. They diagnosed the problem being related to low coolant, but weren’t completely certain that was the issue.
Steering
Owner-submitted NHTSA complaint · ODI 11771104Read complaint narrative
clicking sound coming from steering wheel when not turning wheel
Fuel System · Gasoline · Engine
Owner-submitted NHTSA complaint · ODI 11769622Read complaint narrative
The contact owns a 2024 Honda CR-V. The contact stated that while driving, the check engine warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the warning lights were reset prior to a diagnostic test and the vehicle could not be diagnosed. The contact stated that while her husband was driving 60 MPH, the failure reoccurred. The vehicle was taken back to the dealer, where the spark plugs and an ignition coil in cylinder #1 was replaced; however, the failure reoccurred. The vehicle was taken back to the dealer, where the valve springs were inspected and adjusted as per the manufacturer's specs; however, there was a misfire during a test drive. The dealer determined that the fuel injectors needed to be replaced. The contact associated the failure with a TSB for fuel injector failures on previous model years. The contact was concerned that the dealer intentionally performed inadequate repairs prior to providing the correct diagnosis. The manufacturer was notified of the failure by phone, and a case was filed for goodwill assistance. The contact was awaiting a resolution. The failure mileage was approximately 77,000.
Service Brakes · Forward Collision Avoidance
Owner-submitted NHTSA complaint · ODI 11768928Read complaint narrative
I have experienced this 2 times once in late august early September of this year 2026 and on [XXX] I was making a left turn onto a street in Long Beach, CA in-between [XXX]. I was going under 25 miles and did not have cruise control or the driver assist for lane steering on and as soon as I started to make a left the vehicle abruptly stopped causing the upper half of my body to jerk forward hurting my lower back again and now I have slight headaches waking up in the morning again since then. Its like the vehicle sensed there was a vehicle in front of me, parked cars on the street or passing by me going in the opposite direction, and the automatic break came on as if I was going to be in a collision which I wasn't. Again, I didn't use the steering assistance in the vehicle, because I stopped using it after the first incident occurred. The second time, [XXX] I was going to slow for cruise control to be on, so I'm not sure why this mechanism even was active unless it's just a built-in feature. Nevertheless, built-in or not, it malfunctioned injuring me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Equipment
Owner-submitted NHTSA complaint · ODI 11768055Read complaint narrative
The contact owns a 2024 Honda CR-V. The contact stated that the carpet was lifting where the floor mat connected to the retention hooks near the driver's side door panel. The vehicle was taken to the dealer, where it was determined that the carpet needed to be replaced; however, the repair was not covered under warranty. The vehicle was taken back to the dealer, where the carpet was replaced twice; however, the failure recurred with the carpet sliding down from underneath the dashboard, shifting away from the door seal and retention hooks. The vehicle was taken to the dealer, where the failure was confirmed, and the carpet was repositioned, but the driver's side seat sliding mechanism became stuck. The dealer determined that the driver's seat motor had failed and it was replaced. The carpet failure persisted and continued sliding down near the pedals. The vehicle was taken to a second dealer, Norm Reeves Honda Superstore West Covina (1840 E Garvey Ave S, West Covina, CA 91791), where an inspection revealed that the driver's side kick panel was loose and not properly secured, and the first dealer had attempted to repair the carpet by using a staple to attach it to the firewall, possibly causing the carpet to rip apart. The contact was referred to the first dealer, who stated that the district manager had not approved the repair because the vehicle was out of warranty. The manufacturer was notified of the failure by phone, and four separate reports were filed. The failure mileage was approximately 10,060.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
2 recall campaigns found
01STEERINGCampaign 24V744000October 4, 2024
Summary
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Safety Consequence
Difficulty steering can increase the risk of a crash.
Remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
02TIRES:MARKINGSCampaign 24V508000July 2, 2024
Summary
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
Safety Consequence
An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Steering | 127 | 0 | 1 | 0 | 2 of 4 |
| Unknown or Other | 67 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 51 | 0 | 0 | 0 | 1 of 4 |
| Visibility/wiper | 49 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 36 | 0 | 0 | 0 | 1 of 4 |
| Engine | 26 | 0 | 0 | 0 | 1 of 4 |
| Lane Departure | 25 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 24 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 24 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 18 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2024 HONDA CR-V
Is the 2024 Honda CR-V reliable?
CarIQ does not currently assign a reliability score to the 2024 Honda CR-V. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2024 Honda CR-V?
396 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2024 Honda CR-V?
2 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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