USED VEHICLE RESEARCH

2024 Honda CR-V

Is This A Good Car? organizes available NHTSA-derived research for the 2024 Honda CR-V. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.

DATA CONFIDENCE: Moderate

Owner complaints

373NHTSA records

Recall campaigns

2Year, make and model lookup

Manufacturer communications

0Matched NHTSA records

Investigations

0Matched NHTSA records

EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY

DATA CONFIDENCE

Moderate

Data Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.

Why this rating?
Owner complaint data
Available
Manufacturer communications
Available
Recall data
Available
Investigation data
Available
Production denominator
Unavailable
Complaint component completeness
100%
Mileage completeness
0%
Incident-date completeness
100%

DESCRIPTIVE ANALYTICS

DATA INSIGHTS

Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.

Complaint records analyzed
373
NHTSA complaints
Most reported component
Steering
32% of categorized complaint records
Top-three component concentration
61%
Records mentioning at least one top-three component
Median reported incident mileage
Not available from current source
0 valid mileage observations
Recall campaigns
2
NHTSA recalls
Most recent recall report
October 3, 2024
NHTSA recalls
Manufacturer communications
0
NHTSA manufacturer communications
Most documented component
Not available
NHTSA manufacturer communications
Top-three communication concentration
Not available
Share of categorized manufacturer communications

SOURCE COMPLETENESS

DATA QUALITY

Complaint records analyzed
373
Component classification available
100%
Incident date available
100%
Mileage available
0%
Structured outcome fields available
100%

Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.

Learn about CarIQ methodology

PRODUCTION-ADJUSTED DESCRIPTIVE METRIC

NORMALIZED COMPLAINT CONTEXT

Production-normalized complaint data is not currently available for this vehicle.

This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.

It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.

Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.

OFFICIAL NHTSA OWNER COMPLAINT DATA

OWNER-REPORTED COMPLAINTS

TOTAL COMPLAINTS373

COMPONENT CATEGORIES

Steering119 complaints
32%of categorized complaint records
Unknown or Other65 complaints
17%of categorized complaint records
Forward Collision Avoidance47 complaints
13%of categorized complaint records
Visibility/wiper45 complaints
12%of categorized complaint records
Electrical System32 complaints
9%of categorized complaint records
Engine26 complaints
7%of categorized complaint records
Lane Departure25 complaints
7%of categorized complaint records
Fuel/propulsion System24 complaints
6%of categorized complaint records
Service Brakes20 complaints
5%of categorized complaint records
Power Train19 complaints
5%of categorized complaint records
Structure17 complaints
5%of categorized complaint records
Fuel System12 complaints
3%of categorized complaint records
Gasoline12 complaints
3%of categorized complaint records
Vehicle Speed Control12 complaints
3%of categorized complaint records
Exterior Lighting8 complaints
2%of categorized complaint records
Visibility7 complaints
2%of categorized complaint records
Back Over Prevention6 complaints
2%of categorized complaint records
Suspension5 complaints
1%of categorized complaint records
Air Bags4 complaints
1%of categorized complaint records
Seat Belts4 complaints
1%of categorized complaint records
Wheels3 complaints
1%of categorized complaint records
Buckle2 complaints
1%of categorized complaint records
Chest Clip2 complaints
1%of categorized complaint records
Harness2 complaints
1%of categorized complaint records
Seats2 complaints
1%of categorized complaint records
Equipment1 complaint
0%of categorized complaint records
Insert1 complaint
0%of categorized complaint records
Latches/locks/linkages1 complaint
0%of categorized complaint records
Padding1 complaint
0%of categorized complaint records
Tires1 complaint
0%of categorized complaint records

A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.

INCIDENT REPORTS BY YEAR

2023
56
2024
189
2025
79
2026
49

Grouped from complaint records with a valid incident date.

RECENT OWNER COMPLAINTS

Unknown or Other

Owner-submitted NHTSA complaint · ODI 11754285
Read complaint narrative

The horn on all 2024 Honda CRV’s cannot meet any safefy standards. When honked it sounds like the Looney Tunes Roadrunner! My daughter almost got run off the road this week even though she was honking the horn. Newer models and older models do not have this wimpy horn as this is the third CRV I have owned.

Steering

Owner-submitted NHTSA complaint · ODI 11752897
Read complaint narrative

The tire repair kit busted on me and the steering wheel is having problems I'm guessing assuming to the steering box being defective but I've called Clark Knapp Honda and they told me that they couldn't make an appointment with me even though I'm driving around with defective equipment and it's kind of an emergency but they're telling me I have to wait for you guys to send me a letter.

Steering

Owner-submitted NHTSA complaint · ODI 11752898
Read complaint narrative

When I bought the car, I noticed that it was drifting and I was having to have steer harder to keep it in the lane and I'm assuming it's contributed to the steering box or the gearbox, where there was a recall and nobody informed me about that and I would like to get that fixed as soon as possible but Clark not Honda in Pharr Texas keeps on telling me that they don't have appointments and that they're giving me the runaround. That's very dangerous as I have children in my car all the time. Thank you

Visibility/wiper

Owner-submitted NHTSA complaint · ODI 11751862
Read complaint narrative

Windshield wiper washer does not properly clean the windshield. Holding the wiper stalk in the spray position , the spray only squirts for a sec or so as the wiper blade is vertical . Not enough cleaning solution is deposited in the correct location to clean the windshield. All other vehicles I have owned spray solution the entire duration of the wiper stalk being in the spray position. This is the best way to insure that the windshield is properly cleaned for safe viewing.

Electrical System · Forward Collision Avoidance

Owner-submitted NHTSA complaint · ODI 11751914
Read complaint narrative

My 2024 Honda CR-V Hybrid experienced a severe total electrical failure that required a complete battery replacement. This massive electrical surge permanently damaged and corrupted the vehicle's infotainment head unit hardware. Ever since this power surge, the vehicle suffers from continuous, dangerous electronic malfunctions. Specifically, the Apple CarPlay and complete audio system intermittently freeze, crash, and shut down completely while operating the vehicle at highway speeds. This instantly cuts off all live GPS navigation, map access, and critical audible and visual vehicle notifications. Even more dangerously, this hardware corruption has caused multiple false activations of the Collision Mitigation Braking System (CMBS), where the vehicle abruptly triggers sudden automatic emergency braking alerts with no obstacles present, creating an imminent risk of a high-speed rear-end collision. Apple Authorized Service Providers have run full hardware diagnostics on my personal smartphone and issued official certificates proving the device has 100% zero defects. Honda Corporate has also explicitly admitted in writing via official chat and email logs that the CarPlay system defect exists on their vehicle's side, yet they claim it is not covered under warranty. Multiple dealerships have actively engaged in constructive refusal to repair. Technicians continuously deflect the blame to my smartphone on paperwork to avoid opening a formal warranty Repair Order, even after I performed complete factory resets on both the vehicle and the device. Under Corporate orders to meet a Service Manager at a different dealership, I scheduled a manager appointment for 11:15 AM. However, the manager intentionally hid and fled the building to evade the scheduled inspection, leaving a severely defective and structurally unsafe vehicle on public roads.

Visibility

Owner-submitted NHTSA complaint · ODI 11751438
Read complaint narrative

Hello, My name is [XXX], and I am writing to bring an urgent matter to your attention. Recently, I had a concerning incident with my vehicle. After parking the car to drop my son off at his lessons, I stepped out of the vehicle and removed him from the back seat. Within about 40 seconds, the rear window of the car suddenly exploded without any apparent cause. There was no prior damage to the window, and nothing struck it or was forced against it. The glass simply shattered right in front of my eyes. Thankfully, neither my son nor I were injured, but I found multiple pieces of glass in the rear passenger area. This could have been extremely dangerous had we been driving at the time. I took the car to the dealership immediately, but they refused to investigate the cause and dismissed my claim entirely, leaving me to handle the repairs on my own. I’m very concerned about this malfunction and would like a thorough investigation, as this could happen to other families and lead to more serious consequences, especially if the vehicle is in motion. Thank you for your prompt attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering · Structure · Service Brakes

Owner-submitted NHTSA complaint · ODI 11751626
Read complaint narrative

I am reporting multiple factory defects on my 2024 Honda CR-V, led by a severe, confirmed steering safety defect commonly known as 'sticky steering' where the steering wheel sticks/notches while driving and requires excessive force to correct, causing dangerous lane swerving. The authorized Honda dealership confirmed the steering gearbox has failed and requires replacement but the necessary parts are backordered indefinitely, forcing me to leave the unsafe vehicle at the dealership. Furthermore, the vehicle suffers from two additional major unresolved warranty issues recorded under the same Repair Order: a defective door weather stripping seal that has peeled off and detached from the door frame, compromising cabin weather sealing, and a strong, musty mold odor emitted from the AC system on low fan speeds that poses an air quality and health concern for occupants. Due to this unaddressed steering safety hazard, additional factory defects, and backordered parts, the vehicle remains out of service at the dealership (visited on 11 July, noticed that it's unsafe driving and returned the vehicle to service on 16 Jul) and no replacement car has been provided.

Unknown or Other

Owner-submitted NHTSA complaint · ODI 11751436
Read complaint narrative

While driving on the highway, the driver's side rear passenger window exploded. Only vehicle near me was a pickup truck starting to pass me on the driver's side. The window was open about 2", as well as the driver's window. It sounded like a blast went off next to the car and I saw glass flying across the back seat. It even landed in the compartment behind the seats

NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.

A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.

Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.

OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA

MANUFACTURER COMMUNICATIONS

TOTAL COMMUNICATIONS0

No NHTSA manufacturer communication records were returned for this year, make, and model.

Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.

Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.

Source: National Highway Traffic Safety Administration manufacturer communications

NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION

NHTSA DEFECT INVESTIGATIONS

TOTAL INVESTIGATION RECORDS0

No applicable NHTSA defect investigation records were returned for this year, make, and model.

NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.

Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.

View official NHTSA investigation data ↗

DESCRIPTIVE SOURCE OVERLAP

CROSS-SOURCE VEHICLE DATA

CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.

ComponentOwner complaintsManufacturer communicationsRecall campaignsNHTSA investigationsOfficial sources containing records
Steering1190102 of 4
Unknown or Other650001 of 4
Forward Collision Avoidance470001 of 4
Visibility/wiper450001 of 4
Electrical System320001 of 4
Engine260001 of 4
Lane Departure250001 of 4
Fuel/propulsion System240001 of 4
Service Brakes200001 of 4
Power Train190001 of 4

Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.

complaint
Available
communication
Available
recall
Available
investigation
Available
production
Unavailable

OFFICIAL NHTSA SAFETY RECALL DATA

SAFETY RECALLS

2 recall campaigns found

01STEERINGCampaign 24V744000October 3, 2024

Summary

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Safety Consequence

Difficulty steering can increase the risk of a crash.

Remedy

Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

02TIRES:MARKINGSCampaign 24V508000July 2, 2024

Summary

Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."

Safety Consequence

An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).

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