2021 Honda CR-V

Description of Incident: Immediately after purchasing this 2021 Honda CR-V Hybrid brand-new at an authorized Honda dealership in Maryland, the driver’s seat frame exhibited abnormal mechanical play. The seat shifts and rocks forward and backward during standard acceleration, braking, and turning maneuvers. The issue was brought to the selling/servicing Honda dealership in Maryland shortly after delivery while under factory warranty. However, dealership service staff refused to repair or replace the frame assembly, claiming the play was within normal specifications. The defect has persisted throughout the vehicle's operation. Safety Risk: The failure of the seat structure to remain rigidly locked in place compromises the integrity of the vehicle’s primary driver restraint system. Unintended seat shifting during sudden stops, sharp turns, or a collision alters driver posture, increases driver distraction, and potentially impacts the proper alignment of the seatbelt and airbag deployment zones. Confirmation & Inspection History: Reproduced/Confirmed: Yes, the physical shifting occurs continuously during operation and was directly presented to the servicing Honda dealership. Inspected By: Authorized Honda dealership service personnel in [XXX]. Symptoms & First Appearance: Mechanical rocking and play present from the day of purchase at 0 miles. No electronic warning lights or messages. Honda Automobile Customer Service Case #XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Glass sunroof was closed and exploded outward at 60 mph; nothing hit it and glass shows outward explosion deformation

The steering is hanging up when turning to the left. We have had it diagnosed by a mechanic and says it is dangerous and needs to be repaired. The dealer says the only cars recalled our 2022 to 25. Ours is a 2021 but having the same problems as the ones that were recalled. The parts installed in the car are the exact same ones that are in the 22 to 25. After doing research, we see that this issue goes back to 2016. Many have complained, but Honda refuses to include these in the recalls. I would like for our car to be included in the recall as well as the part is extremely expensive. We have been quoted $4000 if they can find the part.

While Driving on freeway, engine suddenly stops. This has happened four times now in the last two years one time was almost deadly as we were surrounded by semi’s and lost power completely except for the small amount of hybrid power. I had to quickly get to the side, barely missing a semi truck. 2021 Honda CRV hybrid. I have taken it into Bountiful Honda in Utah after each episode, the first time they did some adjustments it was about $600. The second time they just kept it for six weeks and couldn’t find anything wrong. Third time was the same and this last time they changed the fuel injectors. But we’re scared to death to drive our car. We’ve been renting cars every time we have to go more than an hour away from our home or get on the freeway for very long. We are hesitant to trade it in because we don’t want them to turn around and sell it to someone else that would not be aware of the problem. But we were able on the last episode to retrieve a code with a little machine we purchased. But that code just meant severe engine failure. The dealership kept my car for almost 2 months on the third episode and drove it over 2500 miles and were unable to get it to replicate. It seems to happen every 3 to 4 months with normal driving. I have records for everything. This car is a hazard to gave on the road. I just can’t afford to just buy a new one without trading this in and I just can’t do that with good conscience.

Please be advise that the 2021 model year of the Honda CR-V needs to be added to NHTSA Recall # - 24V-744. I am experiencing the "notchy" steering wheel problem described however this model year is currently NOT included in the Recall. It currently only covers years 2023-25. Please consider adding the 2021 year to this recall.

Was slowly backing my car up out of the driveway when the rear window suddenly exploded, shattering all over inside the car and on my driveway. Nothing hit the window, it just simply exploded for no apparent reason. It was about to rain so I quickly covered the back window with plastic and have not yet called the dealership or taken for repair. I had no warning or indication of any problem before the window exploded.

On the morning on 7/10/26 I was driving 30mph around a gentle turn and the brakes activated briefly. I also received a dashboard notification to brake. The weather conditions were sunny and probably around 80 degrees. There was no one in front of me and the closest car, in oncoming traffic was around 40 feet away. The safety risk was my car temporarily applied the brakes but did not stop completely. Luckily, the closet car behind me was ~30 feet behind me. Over the past 2 years I have received occasional dashboard notifications to brake, but the situation/driving conditions did not warrant the need to brake. This was the first time that the braking system actually applied the brake and slowed the car down.

After the vehicle is warm when turning the stirring does not want to return and sticks. Before the vehicle is warm there is a clunking sound in the steering system. My car is out of warranty but the problem started long before that. It started approximately 2 years ago.