Owner complaints
515NHTSA recordsUSED VEHICLE RESEARCH
2023 Honda CR-V
Research the 2023 Honda CR-V using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateHonda CR-V2023 · RESEARCH CATALOG
Recall campaigns
3Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 515 NHTSA owner complaint records; 3 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 515 NHTSA complaints
- Most reported component
- Steering 63% of categorized complaint records
- Top-three component concentration
- 75% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 3 NHTSA recalls
- Most recent recall report
- October 3, 2024 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 515
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2023 Honda CR-V by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Steering · Electrical System · Service Brakes
Owner-submitted NHTSA complaint · ODI 11765576Read complaint narrative
I am submitting a formal safety complaint regarding our 2023 Honda CR-V because of repeated and increasingly serious problems involving the vehicle's computer/electronic systems, automatic steering/driver-assistance systems, and automatic braking system. My wife and I no longer feel safe driving this vehicle. The problems have occurred repeatedly during September 2026 and have now reached the point where an unexpected hard-braking event caused me neck pain and I am scheduling an appointment with my doctor for evaluation. INCIDENT TIMELINE September 5, 2026: The vehicle began experiencing computer/electronic malfunctions. This was the beginning of the recent series of problems we have experienced with the vehicle. September 9, 2026: While driving, the vehicle unexpectedly began steering on its own. The steering intervention almost caused a collision by directing the vehicle toward active traffic. We did not intentionally place the vehicle into an automatic steering mode. I had to intervene and regain control of the vehicle to prevent a possible accident. This was not the only incident. At this point, my wife and I estimate that we have had to intervene approximately eight times to prevent the vehicle's unexpected behavior from potentially causing an accident. September 10, 2026: Additional unexpected automatic steering/driver-assistance behavior occurred. Again, we had not intentionally activated automatic steering. September 12, 2026: Another incident involving unexpected steering intervention occurred while operating the vehicle. September 15, 2026: The vehicle again exhibited unexpected steering/driver-assistance behavior that required driver intervention. September 19, 2026, approximately 4:30 PM: The vehicle unexpectedly applied the brakes extremely hard. The automatic braking event was sudden and severe and nearly created another traffic incident. The force of the braking caused my body to move suddenly and I developed neck pain following the incide
Engine · Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11764437Read complaint narrative
While driving my 2023 Honda CR-V Hybrid at approximately 40-45 mph, the vehicle began hesitating and not accelerating smoothly. A Check Engine/Emissions System warning also appeared. The vehicle had approximately 31,873 miles. I took the vehicle to an authorized Honda dealership for diagnosis. The dealer recommended replacement of all fuel injectors and the spark plugs. The vehicle has not yet been repaired and the components remain available for inspection. I am concerned about the safety risk because the hesitation/loss of smooth power occurs while the vehicle is being driven and could affect the ability to accelerate normally in traffic. Honda has issued Service Bulletin 25-044 applicable to 2023-2024 CR-V Hybrid vehicles concerning leaking fuel injectors that can cause an excessively rich air/fuel mixture, foul spark plugs, illuminate the malfunction indicator lamp, and cause drivability problems. The repair procedure can include replacement of the fuel injectors and affected spark plugs. My vehicle has very low mileage for this type of fuel-system failure. I am reporting this incident so NHTSA can evaluate whether similar fuel injector failures and resulting drivability problems in 2023-2024 Honda CR-V Hybrid vehicles represent a broader safety defect.
Steering
Owner-submitted NHTSA complaint · ODI 11764476Read complaint narrative
My crv is roasting a problem related to the steering (guide/steering wheel) to what many call Hardened Steering: The steering wheel becomes rigid intermittently, making maneuvers difficult
Engine
Owner-submitted NHTSA complaint · ODI 11762644Read complaint narrative
My car is experiencing a failure of the shutter grill motor. It’s a motor that opens and closes the shutters to let air through a cooling radiator. The car is not getting hot. The shutters are fully open. I assume this is an energy efficiency mechanism. However: Since the motor is not working, and the shutters cannot adjust properly, the car is derating my power. THIS IS DANGEROUS. I cannot climb mountains on the interstate at proper speeds. I have also almost had a few wrecks trying to pull into traffic due to loss of power, thus acceleration. The computer is choosing to derate my power and acceleration, but it isn’t necessary. I would like to fix the issue, but it is expensive and I don’t have the money. Why would Honda punish me with dangerous conditions for my inability to pay for a fix on an energy efficiency issue!?!?
Wheels
Owner-submitted NHTSA complaint · ODI 11760859Read complaint narrative
Vehicle was brought in for steering gearbox recall repair. After the recall was performed, the vehicle developed a loud thumping noise from the front passenger side. Upon returning to the dealer for diagnosis, the dealer found the passenger front wheel was missing 3 lug nuts and had only 1 lug nut holding the wheel on. The lug lock was also loose. The vehicle was driven at highway speeds in this condition. The dealer's own work order confirms these findings. The missing lug nuts were a direct result of the recall repair service.
Steering
Owner-submitted NHTSA complaint · ODI 11760036Read complaint narrative
The contact owns a 2023 Honda CR-V. The contact stated that while operating the vehicle, several warning lights remained illuminated, including the Tire Pressure Monitoring System (TPMS), power steering, and check engine warning lights. Additionally, the steering wheel became difficult to turn in either direction. The vehicle was taken to a local dealer, where it was diagnosed that the steering rack needed replacement. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.
Electrical System
Owner-submitted NHTSA complaint · ODI 11758943Read complaint narrative
Battery overheats and emits visible smoke from positive terminal and strong sulfur (rotten egg) odor. Notices the problem a few days ago. Called AAA for assistance on Sunday August 23 and technician stated that a lot of Hondas have had this issue including his own and it is due to a recall. A search online shows a recall issued for approximately 98 2023 Honda crv hybrids for Electrical system: Propulsion system: Traction battery date 2024-10-02 Recall no. 24V745000 Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11758127Read complaint narrative
I own a 2023 Honda CR-V EX-L 1.5L turbo. My vehicle has repeatedly displayed an “Active Grille Shutter System Problem” warning while driving. Diagnostic trouble code P16E8 has also been associated with the active grille shutter system. The problem has occurred multiple times, particularly during hot weather and while driving on steep grades. When the active grille shutter warning occurs, the vehicle can go into reduced-power mode, significantly limiting its performance. Turning the vehicle off and restarting it may temporarily clear the warning and restore normal operation, but the problem can return. The vehicle has not been overheating when this occurs. I am concerned because unexpectedly entering reduced-power mode while driving, especially on a highway or steep grade, could create a safety hazard. I am reporting this issue so NHTSA can document and investigate whether there is a recurring defect involving the active grille shutter system on 2023 Honda CR-V vehicles and determine whether a safety recall or other action is warranted.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
3 recall campaigns found
01STEERINGCampaign 24V744000October 3, 2024
Summary
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Safety Consequence
Difficulty steering can increase the risk of a crash.
Remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
02FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000December 18, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Safety Consequence
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
03SEATS:FRONT ASSEMBLY:RECLINERCampaign 23V092000February 16, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Safety Consequence
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Steering | 325 | 0 | 1 | 0 | 2 of 4 |
| Forward Collision Avoidance | 37 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 33 | 0 | 0 | 0 | 1 of 4 |
| Lane Departure | 30 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 29 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 28 | 0 | 0 | 0 | 1 of 4 |
| Visibility/wiper | 25 | 0 | 0 | 0 | 1 of 4 |
| Structure | 22 | 0 | 0 | 0 | 1 of 4 |
| Engine | 21 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 16 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2023 HONDA CR-V
Is the 2023 Honda CR-V reliable?
CarIQ does not currently assign a reliability score to the 2023 Honda CR-V. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2023 Honda CR-V?
515 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2023 Honda CR-V?
3 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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