Owner complaints
1,747NHTSA recordsUSED VEHICLE RESEARCH
2017 Honda CR-V
Is This A Good Car? organizes available NHTSA-derived research for the 2017 Honda CR-V. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateHonda CR-V2017 · VERIFIED IMAGE PENDING
Recall campaigns
7Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
2Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 1747 NHTSA complaints
- Most reported component
- Engine 30% of categorized complaint records
- Top-three component concentration
- 57% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 7 NHTSA recalls
- Most recent recall report
- May 21, 2026 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 1747
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Power Train · Electrical System · Unknown or Other
Owner-submitted NHTSA complaint · ODI 11755182Read complaint narrative
All dash warning indicators come on randomly and a code reader indicates fuel injector issue. That was checked and is not the issue. This is a well-known symptom in this model year that head gasket leaks caused by under-specified head bolts do not keep the cylinder head sealed properly and this leads to many other issues.
Engine
Owner-submitted NHTSA complaint · ODI 11755294Read complaint narrative
Head Gasket failure at 105,000 in 1.5L Turbo engine like all the other CRVs.
Forward Collision Avoidance
Owner-submitted NHTSA complaint · ODI 11754879Read complaint narrative
I purchased this 2017 Honda CRV Touring edition in February 2026. A couple months after that, I was driving slowly (but slightly faster than usual) in the large parking lot of a local grocery story. The grocery store has movable speed bumps placed in the parking lot. As I was approaching one of the speed bumps, the car suddenly slammed on the brakes. To the best of my recollection, I do not believe I was given a warning first. When this happened, I of course felt a jolt. I was worried that I had hit something, but I concluded that I had not hit something and that jolt had just been an automatic braking incident caused by the speed bump up ahead. I was not previously aware that the car had an automatic braking feature. Later, I tried to recreate the incident by again approaching the speedbump from the same direction and at a similar speed, but I was not able to recreate it. I have now owned the car for about six months, and this is the only incident I am aware of in which the automatic emergency braking was used. (The various brake warnings -- the dashboard light and the beep -- have functioned acceptably.) I am concerned that this issue could lead to a crash, especially if it occurs in heavy traffic or while I am traveling at freeway speeds. If the car is going to be spooked by a speedbump, what else could cause it to be spooked?
Engine
Owner-submitted NHTSA complaint · ODI 11755149Read complaint narrative
My wife’s 2017 Honda cr-v lost power while on the highway. Which could’ve been a safety issue had she not known what to do. We limped it to Honda dealership. They say it was a blown head gasket. The blown head gasket caused the turbo to fail. This is a known issue on the 2017-2022 Honda 1.5 turbocharged engine. Top all that off we already replaced the turbo 4 months prior to the head gasket going out. So that’s two turbos and a head gasket in a 2017 vehicle that has 150,000 mile on it. I attempted goodwill with Honda which was denied.
Engine
Owner-submitted NHTSA complaint · ODI 11753636Read complaint narrative
At 110644 miles had to have head gasket replaced June 2023. Then July 17 had to have head gasket replaced again at 182782 Very upsetting
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11752812Read complaint narrative
Air conditioning suddenly failed
Engine
Owner-submitted NHTSA complaint · ODI 11752829Read complaint narrative
I brought my 2017 Honda CRV (1.5L turbo engine) with approximately 83,000 miles into my independent mechanic on 6/12/26 to fix a crank oil seal after discovered at recent oil change by them and prior in April when I brought vehicle into Honda to replace extended warranty on A/C compressor shaft seal. When they started vehicle before repair white smoke filled the shop. Mechanic said it was head gasket. Brought to Honda, they diagnosed and agreed. There were no warning lights or issues leading up to this. My vehicle had inspection first week of April by same mechanic and I had also brought vehicle into Honda soon after to replace extended warranty on A/C compressor shaft seal. Honda completed head gasket and crank oil seal repair on 6/22/26 for a total cost of $6278.93
Power Train · Engine · Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11750874Read complaint narrative
Over the past 6/7 months, the following: ALL warning lights on dashboard flashing whenever car in running, strong smell of gasoline detected in home garage, and 5/6 times during the past 4/5 weeks engine "rough" when starting cold accompanied by loss of power. The lack of effective warning notices and/or the sudden loss of power increases the risk of crash and injury. I understand that these are related to a known Manufacturer's defect. The dealer replaced the fuel injectors and provided some additional service. I understand that Honda has issued some "campaigns" and some vehicles have been granted extended warranties, etc. but I was told that this vehicle is not eligible. I would like to try to obtain reimbursement for the repairs since it appears to be related to a documented manufacturer's defect. I also understand that there has been a recall under this issue in Canada.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
- Open investigations
- 1
- Closed investigations
- 1
- Applicability match
- range
Engineering Analysis
Inadvertent Automatic Emergency Braking
- Status
- open
- Component
- Forward Collision Avoidance: Automatic Emergency Braking · Forward Collision Avoidance · Forward Collision Avoidance: Sensing System: Camera · Forward Collision Avoidance: Sensing System: Radar · Forward Collision Avoidance:software
- Opened
- Apr 15, 2024
- Closed
- Not available
Read NHTSA summary
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Preliminary Evaluation
Inadvertent Automatic Emergency Braking
- Status
- closed
- Component
- Forward Collision Avoidance: Automatic Emergency Braking · Forward Collision Avoidance · Forward Collision Avoidance: Sensing System: Camera · Forward Collision Avoidance: Sensing System: Radar · Forward Collision Avoidance:software
- Opened
- Feb 21, 2022
- Closed
- Apr 18, 2024
Read NHTSA summary
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,081 consumer complaints of inadvertent activation of CMBS in the subject vehicles. A total of 24 complaints alleged a crash and 42 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 84 injury incidents and 40 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22003 has been upgraded to an Engineering Analysis (EA24002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further the scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 277 | 0 | 0 | 2 | 2 of 4 |
| Engine | 525 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 396 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 346 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 263 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 171 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 144 | 0 | 0 | 0 | 1 of 4 |
| Steering | 57 | 0 | 0 | 0 | 1 of 4 |
| Electronic Stability Control (ESC) | 54 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 52 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
7 recall campaigns found
01AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 26V332000May 21, 2026
Summary
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Safety Consequence
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
02FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000December 18, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Safety Consequence
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
03EQUIPMENT:OTHER:LABELSCampaign 23V524000July 27, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety Consequence
An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.
Remedy
Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
04SEAT BELTS:FRONT:BUCKLE ASSEMBLYCampaign 23V158000March 9, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Safety Consequence
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Remedy
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
05STEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 18V663000September 27, 2018
Summary
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Safety Consequence
The unintended steering input reduces vehicle maneuverability and increases the risk of a crash.
Remedy
Honda will notify owners, and dealers will replace the steering gearbox assembly, free of charge. The recall began November 9, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C2N, P2O.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
06FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSCampaign 17V442000July 13, 2017
Summary
Honda (American Honda Motor Co.) is recalling certain 2017 Honda CR-V 2WD and AWD vehicles. The affected vehicles have a fuel supply pipe that may have been improperly manufactured, possibly resulting in the pipe disconnecting and leaking while driving.
Safety Consequence
If the pipe disconnects, the engine will stall, increasing the risk of a crash. Additionally, the disconnected pipe may leak fuel, which, in the presence of an ignition source, can increase the risk of a fire.
Remedy
Honda will notify owners, and dealers will replace the fuel supply pipe, free of charge. The recall began August 31, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KH1.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
07EQUIPMENT:OTHER:LABELSCampaign 17V256000April 18, 2017
Summary
Honda (American Honda Motor Co.) is recalling certain 2017 CR-V and Acura RDX vehicles. The Certification Labels on the affected vehicles were printed with ink that may be inadvertently wiped away with an alcohol solvent. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Safety Consequence
If the label information can be wiped away, the operator may not be able to refer to the information, possibly resulting in the vehicle being overloaded, which can increase the risk of a crash.
Remedy
Honda and Acura will notify owners, and dealers will replace the Certification Label, free of charge. The recall began June 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KF3 (CR-V)and KF4 (RDX).
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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