Owner complaints
363NHTSA recordsUSED VEHICLE RESEARCH
2020 Honda CR-V
Research the 2020 Honda CR-V using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateHonda CR-V2020 · RESEARCH CATALOG
Recall campaigns
7Year, make and model lookupManufacturer communications
208Matched NHTSA recordsInvestigations
2Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 363 NHTSA owner complaint records; 7 safety recall campaigns; 208 manufacturer communications; 2 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 363 NHTSA complaints
- Most reported component
- Forward Collision Avoidance 20% of categorized complaint records
- Top-three component concentration
- 45% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 7 NHTSA recalls
- Most recent recall report
- May 22, 2026 NHTSA recalls
- Manufacturer communications
- 208 NHTSA manufacturer communications
- Most documented component
- Electrical System 25% of categorized communications
- Top-three communication concentration
- 52% Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 363
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2020 Honda CR-V by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Steering
Owner-submitted NHTSA complaint · ODI 11776844Read complaint narrative
Sticky steering, after driving at highway speeds for awhile the steering became sticky hard to make small adjustments when slightly turning the steering wheel. Make you overcorrect when it releases. This is well known documented issue. There was a recall for some years with the exact issue. Do you job and get the other years included.
Steering
Owner-submitted NHTSA complaint · ODI 11776860Read complaint narrative
The steering has been sticking especially when the weather is warm and the car is driving at speed which results in the driver having to jerk the wheel to turn the car which results in very unsafe conditions. Honda dealership has checked it and says the steering box needs to be completely replaced which is thousands of dollars. The car doesn’t have extensive mileage and has gotten all routine service.
Unknown or Other · Service Brakes
Owner-submitted NHTSA complaint · ODI 11776065Read complaint narrative
In March 2026 I took my 2020 Honda CR-V Hybrid to Honda due to warning light: "VSA stability problem, brake system problem. The local Honda dealer couldn't find the problem. Nothing was done. In October, 2026 I returned the vehicle to Honda because the warning lights continued. I took the car back to Honda in October 2026 and they recommended to replace Electric Servo Pedal Simulator Unit at the final cost of $3976.32. I did have the car repaired. I have sent a letter to Honda of America advising of the problem, the cost and asked if this is a common problem..I did request a full or partial reimbursement because this occurrence was independent of anything i did to this vehicle. I was unable to upload more documents!!
Power Train · Service Brakes
Owner-submitted NHTSA complaint · ODI 11774845Read complaint narrative
Good Day On XXX, my 2020 Honda CR-V EX, VIN [XXX], was shifted into Park. With no warning lights or messages, the vehicle rolled forward on its own and struck the rear of another parked vehicle. No damage to the vehicles. This was not the first occurrence. Before this event I noticed the vehicle moving after being placed in Park. Before the collision the vehicle showed zero unrepaired recalls under this VIN. Other owners of 2020 CR-V vehicles have filed reports of the same failure, including a report filed XXX describing a 2020 CR-V roll backward while the transmission was in Park with the electronic parking brake engaged, and a report filed XXX describing a parked 2020 CR-V rolling away and striking trees. A XXX report on a 2019 CR-V describes the vehicle rolling forward while in Park. I am requesting an investigation into whether the parking pawl, shift cable assembly, or transmission range sensor fails to hold the vehicle in Park. The vehicle has not yet been inspected by a dealer. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System · Vehicle Speed Control · Unknown or Other
Owner-submitted NHTSA complaint · ODI 11774857Read complaint narrative
I am filing this complaint regarding a recurring and dangerous loss of engine power in my 2020 Honda CR-V, currently at approximately 80,000 miles. For an extended period, my vehicle has repeatedly experienced multiple dashboard warning lights illuminating simultaneously, followed by severe loss of acceleration. During these episodes, the vehicle enters a reduced-power state and can only travel approximately 10 mph. This creates a serious safety hazard, especially on highways and in heavy traffic, where sudden loss of acceleration could cause a collision. I have taken my vehicle to independent mechanics numerous times for these same issues, but the problem has never been permanently resolved. During one evaluation, a mechanic identified engine-related diagnostic information and showed me Honda Technical Service Bulletin 18-025, concerning misfires and air-fuel imbalance. I subsequently brought my vehicle to Atlantic Honda in [XXX], where their technician diagnosed faulty fuel injectors and quoted $1,800 for replacement. Both Atlantic Honda and Honda Corporate denied warranty or goodwill assistance, stating that my vehicle exceeded the 70,000-mile eligibility limit by approximately 10,000 miles. On XXX, my vehicle again experienced severe power loss in [XXX], limiting acceleration to approximately 10 mph. I was unable to safely continue driving and had to leave my vehicle in [XXX], where it now requires towing. This is not an isolated incident but a recurring problem that has persisted despite multiple visits to mechanics. I am concerned that faulty fuel injectors may represent a broader safety defect affecting other 2020 Honda CR-V vehicles. I respectfully request that NHTSA investigate these repeated failures and determine whether additional vehicles should be included in any applicable safety recall or corrective action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11773439Read complaint narrative
1 Week Ago the lights from the dashboard turned on. Next the light of the emission system came on, in which i went to Honda Autonation Hollywood FL and they did an evaluation in the computer. They tested the car and found P0172 Fuel System Too Rich and P219F No.4 Cylinder Air Fuel Ratio Variation. Caused because the faulty of the injectors. I called Honda the number case is #16695268 and they told me the guarantee expired for the injectors that had a defect. I would like to see if you can help me resolve becase it is a defect of the manufacturing.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11773153Read complaint narrative
Brakes locked up while the vehicle was being driven. The owner's brakes locked up while driving in early February 2026, and the owner's husband's brakes locked up while driving on April 22, 2026. Two separate incidents, same vehicle, identical failure pattern. Reports were previously filed with Honda and NHTSA with no response. The owner also posted about it on X.
Steering
Owner-submitted NHTSA complaint · ODI 11772074Read complaint narrative
My 2020 Honda CR-V (approx. 51,000 miles) developed steering resistance and an intermittent creaking noise when turning in either direction, with noticeable resistance when turning the steering wheel to the left. No warning light came on. It happens at speeds under 45 mph, during lane changes, curves, and after driving for awhile. On October 12, 2026, Tampa Honda (Tampa, FL) road-tested the vehicle and confirmed the concern. The technician traced the noise to the electronic power steering gear assembly. With the outer tie rod ends disconnected to isolate the gear, resistance in the steering was still present. The dealer recommended replacing the electronic power steering gear assembly, estimated at $5,296.28. American Honda declined goodwill assistance. Safety risk: resistance in the steering requires extra effort and can cause the driver to over-correct, especially at highway speed, increasing the risk of leaving the lane or a collision. The symptoms match those in Honda recall 24V-744 and NHTSA investigation EA23-003 (momentary increased steering effort from a defective EPS gearbox worm wheel), which covered 2022-2025 Civics and 2023-2025 CR-Vs but not the 2020 CR-V. Honda has also replaced EPS gearboxes on the same CR-V generation for manufacturing defects (recall 18V-663, 2017-2018 CR-V; Product Update 22-011, 2022 CR-V). Many other 2020 CR-V owners have reported similar gearbox failures to NHTSA at low mileage. I ask NHTSA to determine whether 2017-2022 CR-V EPS gearboxes share the worm wheel, spring, lubrication process or supplier involved in 24V-744, and whether the recall scope should be extended to the 2020 CR-V.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
7 recall campaigns found
01AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 26V332000May 22, 2026
Summary
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Safety Consequence
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
02AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 24V064000February 1, 2024
Summary
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Safety Consequence
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
03FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000December 19, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Safety Consequence
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
04EQUIPMENT:OTHER:LABELSCampaign 23V524000July 27, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety Consequence
An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.
Remedy
Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
05SEAT BELTS:FRONT:BUCKLE ASSEMBLYCampaign 23V158000March 9, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Safety Consequence
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Remedy
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
06FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 22V380000May 26, 2022
Summary
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.
Safety Consequence
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy
Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is RCB.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
07STRUCTURE:FRAME AND MEMBERSCampaign 19V865000December 5, 2019
Summary
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
Safety Consequence
A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Remedy
Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
DOCUMENTED COMPONENTS
Shares use communications with an NHTSA component classification. One communication may identify multiple components.
RECENT MANUFACTURER COMMUNICATIONS
Engine
A25-077Service Bulletin - Oil leak at timing chain tensioner inspection cover due to possible insufficient sealant adhesion on inspection cover.
View NHTSA documentEngine
ATI&10112024901Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentEngine
ATI&09202024901Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentElectrical System
ATI&09122024904Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentEngine
ATI&09112024907Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentEngine
ATI&08262024902Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentEngine
ATI&08232024901Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentEngine
ATI&08152024902Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentElectrical System
ATI&08072024901Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentFuel/propulsion System
ATI&08062024906Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
View NHTSA documentEngine
ATI&07262024902Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord 1.5Ls (no 2.0L) & FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentElectrical System
ATI&07232024904Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentManufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
- Open investigations
- 1
- Closed investigations
- 1
- Applicability match
- range
Engineering Analysis
Inadvertent Automatic Emergency Braking
- Status
- open
- Component
- Forward Collision Avoidance: Automatic Emergency Braking · Forward Collision Avoidance · Forward Collision Avoidance: Sensing System: Camera · Forward Collision Avoidance: Sensing System: Radar · Forward Collision Avoidance:software
- Opened
- Apr 15, 2024
- Closed
- Not available
Read NHTSA summary
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Preliminary Evaluation
Rear Differential Seizure
- Status
- closed
- Component
- Power Train:axle Assembly:axle Shaft · Power Train:axle Assembly:axle Shaft:seal · Power Train:axle Assembly · Power Train:driveline:differential Unit · Power Train:driveline:driveshaft · Power Train
- Opened
- Nov 28, 2022
- Closed
- Jul 22, 2024
Read NHTSA summary
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Power Train | 21 | 5 | 0 | 1 | 3 of 4 |
| Forward Collision Avoidance | 74 | 0 | 0 | 1 | 2 of 4 |
| Air Bags | 47 | 13 | 0 | 0 | 2 of 4 |
| Electrical System | 44 | 51 | 0 | 0 | 2 of 4 |
| Engine | 39 | 9 | 0 | 0 | 2 of 4 |
| Fuel/propulsion System | 39 | 5 | 0 | 0 | 2 of 4 |
| Service Brakes | 33 | 13 | 0 | 0 | 2 of 4 |
| Structure | 7 | 6 | 0 | 0 | 2 of 4 |
| Visibility/wiper | 7 | 1 | 0 | 0 | 2 of 4 |
| Seats | 4 | 2 | 0 | 0 | 2 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2020 HONDA CR-V
Is the 2020 Honda CR-V reliable?
CarIQ does not currently assign a reliability score to the 2020 Honda CR-V. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2020 Honda CR-V?
363 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2020 Honda CR-V?
7 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
Considering buying a 2020 Honda CR-V?
Enter the mileage and asking price to review Is This A Good Car?'s available evidence for the specific candidate. No buy/no-buy or pricing judgment is produced. Open the full research tool.