2024 Chevrolet Equinox

I was using ACC on the freeway when the car in front of me abruptly stopped. I felt the car decelerate, but it didn’t feel like the car was slowing enough. By the time I manually pressed the brakes my car skidded and hit the stopped car in front of me. There was a flashing light that happened right before I hit the car warning me to brake. I’m worried that my car’s friction brakes were not activated by ACC. I will be taking it to an autobody shop soon for repair.

The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle started jerking and surging forward, and the engine power was reduced, causing the vehicle to decelerate. The contact depressed the brake pedal and turned on the hazard lights to move to a safe place, and the vehicle was towed to the residence. After parking the vehicle overnight, the vehicle was started; however, the check engine warning light was illuminated. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer cleared the fault codes and advised the customer to change the high-pressure pump if the check engine warning light illuminated. The contact researched and found information about Technical Service Bulletin: N242450160, NHTSA ID Number: 11009677 (Fuel/Propulsion System); and contacted the manufacturer, who informed the contact that the vehicle was not included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

Door handles retract, but often the motor goes out causing them to no longer stick out when trying to gain entry. This could heavily delay any rescue attempt.

Door handles fail to present, and have to be opened manually. This has happened to one handle, that I have had fixed (driver door) and is now happening to another (rear passenger door). While the door handles can be opened manually, it takes two hands to open, which would be difficult to do in an emergency. What's more, the door handle flips back quickly when opened manually, resulting in possible injury due to getting fingers caught.

The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at 35 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate intendedly. The "Engine Power Is Reduced" warning message displayed, and the vehicle lost motive power. The contact's minor child was a passenger in the vehicle when the failure occurred. An independent mechanic responded to the location. The vehicle was diagnosed with a failed high-pressure fuel pump and failed fuel injectors, and the contact was informed that the high-pressure fuel regulator required replacement. The dealer was notified of the failure. The vehicle was towed to the dealer, where it was confirmed that the high-pressure fuel pump and fuel injectors had failed. The manufacturer was notified of the failures, and a case was filed. The failure mileage was approximately 49,511.

2 of my rims have cracked the first one around 8,000 miles and the second at around 14,400 miles. I have never cracked a rim before in my life except these 2 within the last few months. I do not take it off-roading and drive on regular roads in Utah primarily. Tire size 275/40R21 however it is the rim that is breaking. I believe these rims are too thin and low profile to handle the weight of the vehicle. Many others online are also experiencing cracked rims. This is also a safety hazard as a rim cracking could cause the tire to fail at high speeds and cause an accident. The included pictures are of the 2 different rims on the same car.

See attached document for complaint.

the fuel pump control module failed at 22,016 miles on a basically NEW vehicle, with SUPPOSEDLY COVERED 36,000 mile manufacturer warranty!?