USED VEHICLE RESEARCH

2020 Chevrolet Equinox

Research the 2020 Chevrolet Equinox using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.

DATA CONFIDENCE: Moderate

Owner complaints

307NHTSA records

Recall campaigns

4Year, make and model lookup

Manufacturer communications

0Matched NHTSA records

Investigations

0Matched NHTSA records

SUBJECTIVE OWNER FEEDBACK

OWNER EXPERIENCE

What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.

BUILDING THE COMMUNITY

THE FIRST USEFUL PERSPECTIVE COULD BE YOURS

No approved owner experiences yet.

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SHARE YOUR EXPERIENCE 2020 Chevrolet Equinox
INDEPENDENT EVIDENCE TYPES

NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.

EVIDENCE, NOT A SCORE

WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY

Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.

Available evidence summary: 307 NHTSA owner complaint records; 4 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.

EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY

DATA CONFIDENCE

Moderate

Data Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.

Why this rating?
Owner complaint data
Available
Manufacturer communications
Available
Recall data
Available
Investigation data
Available
Production denominator
Unavailable
Complaint component completeness
100%
Mileage completeness
0%
Incident-date completeness
100%

DESCRIPTIVE ANALYTICS

DATA INSIGHTS

Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.

Complaint records analyzed
307
NHTSA complaints
Most reported component
Service Brakes
35% of categorized complaint records
Top-three component concentration
65%
Records mentioning at least one top-three component
Median reported incident mileage
Not available from current source
0 valid mileage observations
Recall campaigns
4
NHTSA recalls
Most recent recall report
May 11, 2023
NHTSA recalls
Manufacturer communications
0
NHTSA manufacturer communications
Most documented component
Not available
NHTSA manufacturer communications
Top-three communication concentration
Not available
Share of categorized manufacturer communications

SOURCE COMPLETENESS

DATA QUALITY

Complaint records analyzed
307
Component classification available
100%
Incident date available
100%
Mileage available
0%
Structured outcome fields available
100%

Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.

Learn about CarIQ methodology

PRODUCTION-ADJUSTED DESCRIPTIVE METRIC

NORMALIZED COMPLAINT CONTEXT

Production-normalized complaint data is not currently available for this vehicle.

This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.

It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.

Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.

OFFICIAL NHTSA OWNER COMPLAINT DATA

PROBLEMS REPORTED IN NHTSA RECORDS

CarIQ groups available NHTSA owner complaint records for the 2020 Chevrolet Equinox by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.

TOTAL COMPLAINTS307

MOST REPRESENTED COMPLAINT CATEGORIES

Service Brakes107 complaints
35%of categorized complaint records
Engine88 complaints
29%of categorized complaint records
Fuel/propulsion System50 complaints
16%of categorized complaint records
Unknown or Other43 complaints
14%of categorized complaint records
Electrical System41 complaints
13%of categorized complaint records
Power Train39 complaints
13%of categorized complaint records
Vehicle Speed Control15 complaints
5%of categorized complaint records
Forward Collision Avoidance14 complaints
5%of categorized complaint records
Steering13 complaints
4%of categorized complaint records
Hydraulic12 complaints
4%of categorized complaint records
Suspension10 complaints
3%of categorized complaint records
Engine and Engine Cooling9 complaints
3%of categorized complaint records
Air Bags7 complaints
2%of categorized complaint records
Fuel System7 complaints
2%of categorized complaint records
Gasoline7 complaints
2%of categorized complaint records
Wheels7 complaints
2%of categorized complaint records
Exterior Lighting6 complaints
2%of categorized complaint records
Structure6 complaints
2%of categorized complaint records
Electronic Stability Control (ESC)5 complaints
2%of categorized complaint records
Back Over Prevention3 complaints
1%of categorized complaint records
Lane Departure3 complaints
1%of categorized complaint records
Seat Belts3 complaints
1%of categorized complaint records
Buckle2 complaints
1%of categorized complaint records
Chest Clip2 complaints
1%of categorized complaint records
Harness2 complaints
1%of categorized complaint records
Latches/locks/linkages2 complaints
1%of categorized complaint records
Visibility2 complaints
1%of categorized complaint records
Equipment1 complaint
0%of categorized complaint records
Parking Brake1 complaint
0%of categorized complaint records
Seats1 complaint
0%of categorized complaint records
Tires1 complaint
0%of categorized complaint records
Traction Control System1 complaint
0%of categorized complaint records

A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.

INCIDENT REPORTS BY YEAR

1969
2
2019
8
2020
38
2021
23
2022
24
2023
45
2024
56
2025
55
2026
56

Grouped from complaint records with a valid incident date.

RECENT OWNER COMPLAINTS

Fuel System · Gasoline · Engine

Owner-submitted NHTSA complaint · ODI 11766071
Read complaint narrative

The contact owns a 2020 Chevrolet Equinox. The contact stated that the vehicle failed to start, but initially the vehicle restarted. The contact was able to drive to the residence, but the vehicle failed to restart. An independent mechanic arrived at the residence and identified a failure with the fuel pump module, Part Number: 13565338, as the cause of the failure. General Motors was contacted by phone and informed that the vehicle was not under recall. The failure mileage was approximately 51,000

Engine

Owner-submitted NHTSA complaint · ODI 11764088
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Vehicle began sputtering suddenly while driving 40mph. "Reduced Engine Power" warning appeared on dash. While trying to limp it home, the vehicle died in the middle of a turning lane. Pushed vehicle to the side of the road and had it towed to a shop. Their notes attached below. Technician Notes: Customer concern verified with DTCs P0014 (Exhaust Camshaft Position System Performance) and P0017 (Exhaust Camshaft Position Not Plausible). Upon removing the exhaust cam position sensor, metal buildup was found. The vacuum pump failed, breaking the keyed driveshaft on the cam and causing the metal buildup. Recommendation: Replace the vacuum pump and exhaust camshaft with timing chains, or consider replacing the engine. Same catastrophic failure as many others have reported due to the vacuum pump seizing up. Metal shavings throughout motor now, likely ruining the whole motor.

Electrical System · Service Brakes · Engine

Owner-submitted NHTSA complaint · ODI 11763379
Read complaint narrative

While operating my vehicle, I experienced a sudden, catastrophic failure of the power-assisted braking system. The brake pedal completely lost hydraulic pressure, plunging effortlessly all the way to the floorboard. The vehicle failed to respond to normal foot-pedal application. Emergency stopping power was only achieved by pushing the pedal into the absolute floorboard, which engaged an emergency mechanical override and forced the Anti-lock Braking System (ABS) pump into a violent stutter/pulsation to halt the vehicle. No dashboard warning lights, diagnostic trouble codes (DTCs), or fluid level sensors illuminated prior to or during the braking failure. A certified automotive repair facility diagnosed the root cause as a total internal seizure and mechanical failure of the engine-driven brake booster vacuum pump. Because the vacuum pump is driven directly by the engine, its sudden lockup sheared and severely damaged the drive slots on the exhaust camshaft, necessitating an intensive engine teardown, camshaft replacement, and secondary component repair totaling $2,390. This design poses an extreme, life-threatening safety risk. The total loss of braking assist occurs without warning, and the mechanical failure simultaneously compromises internal engine timing components while moving at speed.

Vehicle Speed Control

Owner-submitted NHTSA complaint · ODI 11761934
Read complaint narrative

The contact owns a 2020 Chevrolet Equinox. The contact stated that occasionally while at a red light or while stopped, the vehicle hesitated for approximately 10 to 15 seconds to move while the accelerator pedal was depressed. The vehicle then accelerated. The vehicle was taken to the local dealer, who was unable to retrieve a fault code. There was no warning light illuminated. The manufacturer was contacted by phone, and an email was sent to the president of GM. The failure mileage was approximately 109,000.

Electrical System

Owner-submitted NHTSA complaint · ODI 11760560
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The electrical system just stopped working it is throwing up false alerts of driving systems and brake assist, and then the air conditioning on/off button doesn’t respond defrost nothing lights up or comes on.

Unknown or Other

Owner-submitted NHTSA complaint · ODI 11758953
Read complaint narrative

Vacuum pump, brake asst light. And more unknown because it is still under repair.

Power Train · Vehicle Speed Control · Engine

Owner-submitted NHTSA complaint · ODI 11758252
Read complaint narrative

Engine power reduced Car will not accelerate Jerks after a long stop Have replaced engine and transmission same problem occurred

Vehicle Speed Control

Owner-submitted NHTSA complaint · ODI 11757848
Read complaint narrative

Car failing to accelerate properly when pushing gas peddle to floor, delay for couple seconds/ longest was 30 seconds before car registered need to move. No defined time its happening intermittently, no warning or codes populating for issue. Recent issue Car was only registered 5 mph after pulling into street from a parking lot with pedal to the floor. After 30 ish seconds car jerks speeding forward at the expected force with pedal to floor. Car Basically was not moving and risked being hit by cars not realizing we are having acceleration issues. Luckily no cars coming and other traffic was stopped by red light. Took to repair shop they had it for 2 days and confirmed issue but all tests were cleared and areas check passed. Research showed known issue but no fix found. Issue started within last 2 weeks. Note current heat wave and online forms says other with same issue on 2020 Chevy equinox seems to notice issue more often when extreme heat weather and ac on high in car. Repair shop had no options for repair unless it happens and codes for them to read, recommend trading in car due to safety issue.

NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.

A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.

Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.

OFFICIAL NHTSA SAFETY RECALL DATA

SAFETY RECALLS

4 recall campaigns found

01CHILD SEAT:VEHICLE LATCH ANCHORCampaign 23V339000May 11, 2023

Summary

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Safety Consequence

The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy

Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

02POWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 20V668000October 29, 2020

Summary

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Safety Consequence

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

03SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERCampaign 19V704000October 3, 2019

Summary

General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

Safety Consequence

Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

04FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 19V667000September 19, 2019

Summary

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.

Safety Consequence

A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy

GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).

OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA

MANUFACTURER COMMUNICATIONS

TOTAL COMMUNICATIONS0

No NHTSA manufacturer communication records were returned for this year, make, and model.

Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.

Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.

Source: National Highway Traffic Safety Administration manufacturer communications

NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION

NHTSA DEFECT INVESTIGATIONS

TOTAL INVESTIGATION RECORDS0

No applicable NHTSA defect investigation records were returned for this year, make, and model.

NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.

Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.

View official NHTSA investigation data ↗

DESCRIPTIVE SOURCE OVERLAP

CROSS-SOURCE VEHICLE DATA

CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.

ComponentOwner complaintsManufacturer communicationsRecall campaignsNHTSA investigationsOfficial sources containing records
Service Brakes1070001 of 4
Engine880001 of 4
Fuel/propulsion System500001 of 4
Unknown or Other430001 of 4
Electrical System410001 of 4
Power Train390001 of 4
Vehicle Speed Control150001 of 4
Forward Collision Avoidance140001 of 4
Steering130001 of 4
Hydraulic120001 of 4

Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.

complaint
Available
communication
Available
recall
Available
investigation
Available
production
Unavailable

COMMON RESEARCH QUESTIONS

QUESTIONS ABOUT THE 2020 CHEVROLET EQUINOX

Is the 2020 Chevrolet Equinox reliable?

CarIQ does not currently assign a reliability score to the 2020 Chevrolet Equinox. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.

What problems are reported for the 2020 Chevrolet Equinox?

307 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.

Are there recalls for the 2020 Chevrolet Equinox?

4 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.

USED-CAR CANDIDATE RESEARCH

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