USED VEHICLE RESEARCH

2020 Chevrolet Equinox

Is This A Good Car? organizes available NHTSA-derived research for the 2020 Chevrolet Equinox. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.

DATA CONFIDENCE: Moderate

Owner complaints

299NHTSA records

Recall campaigns

4Year, make and model lookup

Manufacturer communications

0Matched NHTSA records

Investigations

0Matched NHTSA records

EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY

DATA CONFIDENCE

Moderate

Data Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.

Why this rating?
Owner complaint data
Available
Manufacturer communications
Available
Recall data
Available
Investigation data
Available
Production denominator
Unavailable
Complaint component completeness
100%
Mileage completeness
0%
Incident-date completeness
100%

DESCRIPTIVE ANALYTICS

DATA INSIGHTS

Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.

Complaint records analyzed
299
NHTSA complaints
Most reported component
Service Brakes
35% of categorized complaint records
Top-three component concentration
66%
Records mentioning at least one top-three component
Median reported incident mileage
Not available from current source
0 valid mileage observations
Recall campaigns
4
NHTSA recalls
Most recent recall report
May 11, 2023
NHTSA recalls
Manufacturer communications
0
NHTSA manufacturer communications
Most documented component
Not available
NHTSA manufacturer communications
Top-three communication concentration
Not available
Share of categorized manufacturer communications

SOURCE COMPLETENESS

DATA QUALITY

Complaint records analyzed
299
Component classification available
100%
Incident date available
100%
Mileage available
0%
Structured outcome fields available
100%

Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.

Learn about CarIQ methodology

PRODUCTION-ADJUSTED DESCRIPTIVE METRIC

NORMALIZED COMPLAINT CONTEXT

Production-normalized complaint data is not currently available for this vehicle.

This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.

It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.

Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.

OFFICIAL NHTSA OWNER COMPLAINT DATA

OWNER-REPORTED COMPLAINTS

TOTAL COMPLAINTS299

COMPONENT CATEGORIES

Service Brakes106 complaints
35%of categorized complaint records
Engine84 complaints
28%of categorized complaint records
Fuel/propulsion System50 complaints
17%of categorized complaint records
Unknown or Other42 complaints
14%of categorized complaint records
Electrical System39 complaints
13%of categorized complaint records
Power Train38 complaints
13%of categorized complaint records
Forward Collision Avoidance14 complaints
5%of categorized complaint records
Steering13 complaints
4%of categorized complaint records
Hydraulic12 complaints
4%of categorized complaint records
Vehicle Speed Control12 complaints
4%of categorized complaint records
Suspension10 complaints
3%of categorized complaint records
Engine and Engine Cooling9 complaints
3%of categorized complaint records
Air Bags7 complaints
2%of categorized complaint records
Wheels7 complaints
2%of categorized complaint records
Exterior Lighting6 complaints
2%of categorized complaint records
Fuel System6 complaints
2%of categorized complaint records
Gasoline6 complaints
2%of categorized complaint records
Structure6 complaints
2%of categorized complaint records
Electronic Stability Control (ESC)5 complaints
2%of categorized complaint records
Back Over Prevention3 complaints
1%of categorized complaint records
Lane Departure3 complaints
1%of categorized complaint records
Seat Belts3 complaints
1%of categorized complaint records
Buckle2 complaints
1%of categorized complaint records
Chest Clip2 complaints
1%of categorized complaint records
Harness2 complaints
1%of categorized complaint records
Latches/locks/linkages2 complaints
1%of categorized complaint records
Visibility2 complaints
1%of categorized complaint records
Equipment1 complaint
0%of categorized complaint records
Parking Brake1 complaint
0%of categorized complaint records
Seats1 complaint
0%of categorized complaint records
Tires1 complaint
0%of categorized complaint records
Traction Control System1 complaint
0%of categorized complaint records

A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.

INCIDENT REPORTS BY YEAR

1969
2
2019
8
2020
38
2021
23
2022
24
2023
45
2024
56
2025
55
2026
48

Grouped from complaint records with a valid incident date.

RECENT OWNER COMPLAINTS

Fuel System · Gasoline · Engine

Owner-submitted NHTSA complaint · ODI 11753771
Read complaint narrative

The contact owns a 2020 Chevrolet Equinox. The contact stated that the vehicle failed to start as needed. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who replaced the fuel pump and fuel pump control module. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 38,451.

Service Brakes · Hydraulic

Owner-submitted NHTSA complaint · ODI 11753062
Read complaint narrative

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving 80 MPH, the message “Service Brake Assist” warning light illuminated twice. The contact stated that while attempting to depress the brake pedal, the vehicle failed to respond as needed, causing the contact to engage the parking brake and manually shift the gear shifter to a lower gear to get the vehicle to come to a complete stop. A dealer was contacted. The contact stated that the check engine warning light was illuminated. The contact stated that the failure had occurred twice. The vehicle was taken to the dealer, where it was diagnosed and determined that the brake booster pump needed to be replaced. The brake booster pump was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 94,000.

Service Brakes · Engine

Owner-submitted NHTSA complaint · ODI 11752556
Read complaint narrative

While driving, my 2020 Chevrolet Equinox suddenly lost power and shut off without warning while I was pulling into traffic. The vehicle would buzz not crank afterward but would not restart. This created a safety hazard because the unexpected engine shutdown occurred while the vehicle was in motion. This is the second brake vacuum pump failure I have experienced with this vehicle. In 2022, the brake vacuum pump failed and was found shattered internally. At that time, the engine continued running, and the pump was replaced. During this most recent incident, the brake vacuum pump failed again, and the internal end of the pump broke apart. I replaced the vacuum pump and removed the broken pieces I could access, but the vehicle remains in a crank/no-start condition. The vehicle has not yet been inspected by a dealership or independent repair facility. However, after seeing the shattered pump components, a couple of mechanics I know expressed concern that the broken pieces may have affected the engine timing. That has not been confirmed. The failed pump and replacement parts are available for inspection.

Service Brakes

Owner-submitted NHTSA complaint · ODI 11751405
Read complaint narrative

I was pulling into a parking lot off the state Thruway with the brake system failure no brakes, hard pedal, and the car would not stop

Steering · Unknown or Other · Engine

Owner-submitted NHTSA complaint · ODI 11750722
Read complaint narrative

I bought the 2020 equinox May the 9th 2026 the dealership concealed a lot of things going on this vehicle and I complain to them two days after purchase he told me I was stuck with it in the meanwhile as I drive the vehicle I have had repairs done but it's something going on with the acceleration it accelerates on its own sometimes and slow to pick up speed. The steering seems to get away from me at times that makes me feel like I'm going to lose control when driving. I have almost had a couple of accidents since then so what really worries me is the steering problems which I just had a little alignment done today July 15th 2026 and the accelerating from time to time went backing up or pulling off. I do feel like the safety of others can be at risk for should I say my safety is that risk at times so I am extremely cautious when I'm driving. No I have not had really anyone to look at I have been having a car looked at for many issues but that issue I am still trying to get in to see a mechanic that I'm used to dealing with but he's been backed up. No there are no lights of any such but when I purchased it the sensors in the tires and I've had that replaced and I've noticed this situation with the acceleration when I bought the vehicle and the slow speed pick up when driving.

Structure

Owner-submitted NHTSA complaint · ODI 11750076
Read complaint narrative

In early XXX, I noticed that water was pooling in the spare tire well. I took it to a Chevrolet dealership and they concluded that the rear sunroof drains were clogged. After unclogging the drains and confirming adequate sealing of the tubes, rain water was still leaking into the spare tire well. This is causing mold on the carpet and rust. This same issue, with the same year/make/model, happened to somebody else around the same time, and they made a post on Reddit ([XXX]). I believe there is an issue with the drainage system, leading to auto parts potentially rusting and mold growth, both of which severely harm the driver and passengers. Two cases of the exact same situation, starting around the same time, may not be a coincidence and it’s possible this is a widespread issue that has yet to be reported. An investigation into this issue could help drivers stay safe on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System

Owner-submitted NHTSA complaint · ODI 11749888
Read complaint narrative

My cooling and heating sensor is reading negative 40 degrees outside but it has been 80 degrees and higher the past several weeks. This is not safe when you have children especially if they are under [XXX] old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes

Owner-submitted NHTSA complaint · ODI 11749665
Read complaint narrative

Brakes went stiff and hard to push no warning light. I was driving on the interstate with my daughter. Was stuck out of town with no breaks.

NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.

A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.

Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.

OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA

MANUFACTURER COMMUNICATIONS

TOTAL COMMUNICATIONS0

No NHTSA manufacturer communication records were returned for this year, make, and model.

Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.

Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.

Source: National Highway Traffic Safety Administration manufacturer communications

NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION

NHTSA DEFECT INVESTIGATIONS

TOTAL INVESTIGATION RECORDS0

No applicable NHTSA defect investigation records were returned for this year, make, and model.

NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.

Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.

View official NHTSA investigation data ↗

DESCRIPTIVE SOURCE OVERLAP

CROSS-SOURCE VEHICLE DATA

CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.

ComponentOwner complaintsManufacturer communicationsRecall campaignsNHTSA investigationsOfficial sources containing records
Service Brakes1060001 of 4
Engine840001 of 4
Fuel/propulsion System500001 of 4
Unknown or Other420001 of 4
Electrical System390001 of 4
Power Train380001 of 4
Forward Collision Avoidance140001 of 4
Steering130001 of 4
Hydraulic120001 of 4
Vehicle Speed Control120001 of 4

Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.

complaint
Available
communication
Available
recall
Available
investigation
Available
production
Unavailable

OFFICIAL NHTSA SAFETY RECALL DATA

SAFETY RECALLS

4 recall campaigns found

01CHILD SEAT:VEHICLE LATCH ANCHORCampaign 23V339000May 11, 2023

Summary

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Safety Consequence

The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy

Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

02POWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 20V668000October 29, 2020

Summary

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Safety Consequence

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

03SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERCampaign 19V704000October 3, 2019

Summary

General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

Safety Consequence

Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

04FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 19V667000September 19, 2019

Summary

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.

Safety Consequence

A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy

GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).

CONSIDERING BUYING ONE?

RESEARCH YOUR CANDIDATE

Enter the candidate's mileage and asking price to organize Is This A Good Car?'s available evidence. No buy/no-buy or pricing judgment is produced. Open the full research tool.