Owner complaints
408NHTSA recordsUSED VEHICLE RESEARCH
2018 Chevrolet Equinox
Research the 2018 Chevrolet Equinox using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateChevrolet Equinox2018 · RESEARCH CATALOG
Recall campaigns
5Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 408 NHTSA owner complaint records; 5 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 408 NHTSA complaints
- Most reported component
- Service Brakes 32% of categorized complaint records
- Top-three component concentration
- 56% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 5 NHTSA recalls
- Most recent recall report
- October 29, 2020 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 408
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2018 Chevrolet Equinox by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Power Train
Owner-submitted NHTSA complaint · ODI 11766399Read complaint narrative
Complete and sudden failure of Transmission involving the clutches (clutches are burned up inside the transmission). No warning or dash lights. Confirmed by mechanic and the solution is transmission replacement ($10,000). Car would not accelerate and began losing power on highway. After I exited the highway, the car would not engage gears and stopped accelerating resulting in having to push it out of the roadway and get it towed to my mechanic for diagnostic.
Electrical System
Owner-submitted NHTSA complaint · ODI 11764676Read complaint narrative
Chevrolet 2018 Equinox with 2.0L has a fail for no OBD communication. The vehicle was take to two separate Smog Local State Inspections; however, the vehicle failed to communicate with the system. I believe from looking at previous complaints on NHTSA that the vehicle has a module with defects and needs to be replaced. Vehicle has 49,000 miles. Previous complaint states that the local dealer was contacted; however, Product Emission Recall: N202298780; repair was available. The manufacturer was made aware of the failure.
Electrical System
Owner-submitted NHTSA complaint · ODI 11764391Read complaint narrative
Unknown 2018 chevy equinox is known that the radio goes out, even after reset or hard reset (disconnect battery) the screen is black no sounds or music plays and the biggest safety related is no reverse camera
Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11764551Read complaint narrative
My 2018 Chevrolet Equinox 1.5L developed an active gasoline leak. After the vehicle is cranked/started, gasoline begins leaking from underneath the front/engine area and forms a visible puddle on the ground. Prior to discovering the leak, the vehicle had intermittent hard-starting symptoms where the engine would crank/stutter several times before starting, along with a strong gasoline odor. The exact failed component has not yet been confirmed by a dealer or repair facility. I stopped driving the vehicle because leaking gasoline near the engine/electrical components creates a serious fire and safety risk. The vehicle is available for inspection. Chevrolet advised me that there are currently no open recalls or programs associated with my VIN. I am reporting this condition to NHTSA because of the severity of the fuel leak and potential fire hazard.
Service Brakes · Engine
Owner-submitted NHTSA complaint · ODI 11763908Read complaint narrative
On approximately 09/04/2026, while driving my vehicle and slowing to a stop, I applied the brake pedal and it suddenly became extremely hard to depress. At approximately the same time, the steering became very stiff and difficult to turn. I believed I had lost normal braking ability and had difficulty controlling the vehicle while attempting to stop. The engine then shut off on its own. After the vehicle stopped, attempts to restart it were unsuccessful. The engine would crank/attempt to start but would not complete the ignition cycle and remain running. A ticking noise was also present. The vehicle remains available for inspection and is being towed to a local GM dealership for diagnosis. The specific component responsible for the failure is currently UNKNOWN. The vehicle previously generated diagnostic code P050F in January 2026. Following the 09/04/2026 failure, diagnostic code P0017 was identified. I did not receive P0017 prior to this incident. I did not observe an overheating warning or temperature-gauge indication showing that the engine was overheating before the vehicle shut down. The incident created a safety risk because the brake pedal became extremely hard to depress and the steering became difficult to operate while the vehicle was in motion, significantly affecting my ability to slow and control the vehicle. There was no collision or injury. As of the date of this complaint, the cause has not yet been confirmed by a dealer, independent service center, manufacturer, police, or insurance representative. The vehicle is being taken to a GM dealership for diagnostic inspection. I can provide the vehicle and subsequent diagnostic/repair documentation for inspection upon request.
Electrical System · Visibility/wiper
Owner-submitted NHTSA complaint · ODI 11761747Read complaint narrative
Back wiper stopped working while it was on. Wiper arm is stuck straight up on back window. Back wiper motor got extremely hot still trying to work with the car ON or OFF. Would make a clicking sound every 30secounds 24/7 and would drain the battery dead. No power.
Air Bags
Owner-submitted NHTSA complaint · ODI 11761378Read complaint narrative
The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the service restraint error message was displayed. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic where it was diagnosed with a front passenger's seat air bag sensor failure. The contact was informed that the front passenger's seat air bag sensor needed to be replaced. The vehicle was repaired. The contact stated that the parts were on back order. The manufacturer was made aware of the failure. The contact reported the failure using the report by phone using the manufacturer's automated system. The failure mileage was approximately 56,744.
Air Bags
Owner-submitted NHTSA complaint · ODI 11760781Read complaint narrative
I am an investigator w/ the Medical Examiner's office in Dallas, TX. We are investigating the death of an individual who was inside a 2018 Chevy Equinox that was "rebuilt." During the minor accident, the steering wheel airbag deployed, but exploded and shot many large pieces of debris and shrapnel at the decedent's face. Ultimately leading to her passing. After the examination, a large piece of metal w/ a serial number was located. [XXX]. We are working alongside Dallas PD VHU for this crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
5 recall campaigns found
01POWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 20V668000October 29, 2020
Summary
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Safety Consequence
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
02SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERCampaign 18V576000August 30, 2018
Summary
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Safety Consequence
A reduction of braking performance can increase the risk of a crash.
Remedy
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
03FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 18V358000May 31, 2018
Summary
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Safety Consequence
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
04VISIBILITYCampaign 18V252000April 19, 2018
Summary
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Safety Consequence
If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
05POWER TRAIN:DRIVELINE:DRIVESHAFTCampaign 17V516000August 22, 2017
Summary
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Safety Consequence
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Visibility | 6 | 0 | 1 | 0 | 2 of 4 |
| Service Brakes | 132 | 0 | 0 | 0 | 1 of 4 |
| Engine | 86 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 66 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 61 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 55 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 33 | 0 | 0 | 0 | 1 of 4 |
| Structure | 17 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 16 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 15 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2018 CHEVROLET EQUINOX
Is the 2018 Chevrolet Equinox reliable?
CarIQ does not currently assign a reliability score to the 2018 Chevrolet Equinox. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2018 Chevrolet Equinox?
408 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2018 Chevrolet Equinox?
5 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
Considering buying a 2018 Chevrolet Equinox?
Enter the mileage and asking price to review Is This A Good Car?'s available evidence for the specific candidate. No buy/no-buy or pricing judgment is produced. Open the full research tool.