Owner complaints
310NHTSA recordsUSED VEHICLE RESEARCH
2019 Chevrolet Equinox
Research the 2019 Chevrolet Equinox using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateChevrolet Equinox2019 · RESEARCH CATALOG
Recall campaigns
4Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 310 NHTSA owner complaint records; 4 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 310 NHTSA complaints
- Most reported component
- Engine 33% of categorized complaint records
- Top-three component concentration
- 64% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 4 NHTSA recalls
- Most recent recall report
- October 29, 2020 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 310
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2019 Chevrolet Equinox by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11773749Read complaint narrative
The vehicle intermittently loses motive power. After stopping, the engine revs when I press the accelerator, but the vehicle does not move. It only moves again after I turn the vehicle off and restart it. No warning lights appear when this happens. This defect could leave me stranded in traffic or unable to clear an intersection, creating a serious safety risk. Auto Plus identified a transmission problem and told me that a transmission bolt is missing. I previously reported the stalling and loss-of-power issue to General Motors, but I was told that nothing was wrong. My VIN is not included in the applicable transmission recall\. Please document and investigate this complaint to determine whether the loss of motive power, transmission problem, and missing bolt may represent a known or safety-related defect. Please also review whether other vehicles may be experiencing similar problems and whether additional safety action is necessary.
Service Brakes
Owner-submitted NHTSA complaint · ODI 11773452Read complaint narrative
I had just come back from [XXX]. I just gotten off the highway was turning to go home went to break and I could not depress the break on my dashboard. It said brake assistant failure or brake assistance. Something I was 2 miles from home. I had two babies in the car. I had to drive it 2 mph because it was after dark and there was no way to get anybody out there to get me home or to tow it anywhere. It was the most terrifying experience in my life had this happened on the highway we would’ve been dead. Prior to this there have been no issues with my breaking. My brakes are in good shape. There is some kind of failure in this car. My engine check engine light came on the brake assistant light came on warning the little icon on your dashboard and I could not break now my car is parked in my driveway. I have no secondary car and I am so upset about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System · Service Brakes · Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11773368Read complaint narrative
My 2019 Chevrolet Equinox has experienced repeated engine and transmission problems despite multiple repair attempts. I spent approximately $10,000 on a new transmission, but the vehicle still runs but will not move. These recurring failures raise serious safety concerns. The exact cause is UNKNOWN, and repair records may be available for inspection.
Engine
Owner-submitted NHTSA complaint · ODI 11773251Read complaint narrative
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at 65 MPH, the vehicle lost power. The check engine warning light was illuminated, and the message "Reduced Speed" was displayed. The dealer was contacted, and a diagnostic test was scheduled. The vehicle was not repaired. The manufacturer was notified of the failure. The contact associated the failure with Product Emission Recall : N192271200. The failure mileage was 90,000.
Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11772221Read complaint narrative
•Vehicle: 2019 Chevrolet Equinox •Speed: Approximately 70 mph •Warning displayed: "Vehicle Power Reduced" •Vehicle reduced speed to approximately 30 mph •Vehicle would not accelerate •Safety risk: Exposure to high-speed traffic and possible rear-end collision •Dealer stated VIN is not covered by any recall •Symptoms appear consistent with those described in GM Campaign N192271200 / N192266090
Service Brakes
Owner-submitted NHTSA complaint · ODI 11770556Read complaint narrative
1- brakes failed entering garage they were applied, it screeched and hit the wall 2- there was a safety risk, but fortunately no injuries, just vehicle and property damage 3 - not reproduce, dealer who had performed rear brake job 4 weeks prior looked at it and said it was fine 4- no it has not been inspected by anyone but the dealer 5- no warnings were noticed, so unknown
Electrical System · Service Brakes · Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11769359Read complaint narrative
SAFETY VEHICLE COMPLAINT / DEFECT REPORT Vehicle: 2019 Chevrolet Equinox Complaint Type: Brake Failure / Loss of Braking Ability / Vehicle Malfunction Incident Date: XXX Location: [XXX] Request: Safety defect investigation Description of Incident On XXX, while my 2019 Chevrolet Equinox was being operated in the [XXX] area after exiting the highway, the vehicle experienced a serious and potentially life-threatening malfunction. As the vehicle approached a situation requiring the driver to stop, the brake pedal was pressed, but the vehicle did not stop as expected. The brake pedal went completely to the floor, and there was little to no braking response from the vehicle. At the same time, the vehicle experienced additional significant mechanical/electrical problems. The vehicle would not properly shift into gear, and the vehicle began flickering/shaking and malfunctioning. The combination of loss of braking ability and the inability to properly shift the vehicle created an extremely dangerous situation. A failure of the braking system while the vehicle is being operated on or near a highway presents a serious risk of a crash, injury, or death. The vehicle was subsequently inspected by a mechanic. I was informed that the issue was possibly related to the fuel pump, although the cause of the brake failure and the other vehicle malfunctions has not been definitively established. I am requesting that this incident be formally documented and investigated as a potential safety defect involving the 2019 Chevrolet Equinox. My primary concern is that the vehicle experienced a complete or near-complete loss of braking ability, with the brake pedal going to the floor and the vehicle failing to stop normally. The simultaneous inability to shift gears and additional vehicle malfunction makes this particularly concerning. I believe this issue warrants investigation to determine whether there is a recurring defect . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service Brakes
Owner-submitted NHTSA complaint · ODI 11768774Read complaint narrative
While driving my 2019 Chevrolet Equinox, the brake pedal suddenly became extremely hard to press while the vehicle was being driven. The problem occurred unexpectedly while the driver was slowing down. Significantly more force than normal was required to press the brake pedal, which made it difficult to slow and stop the vehicle safely. The suspected component/system is the brake assist system, potentially the brake booster or vacuum system, but the exact cause is UNKNOWN at this time. The vehicle is available for inspection upon request. This created a significant safety risk because the braking system suddenly required substantially increased pedal force while the vehicle was in motion. We were able to get the vehicle stopped and did not continue driving it because of the safety concern. The problem has NOT yet been confirmed or diagnosed by a dealer or independent repair facility. The vehicle has not yet been inspected by the manufacturer, police, or an insurance representative. The check-engine warning light came on AFTER the hard brake pedal problem occurred. There were no known warning symptoms immediately before the brake problem occurred. The brake issue appeared suddenly and unexpectedly while driving. At this time, the exact component that failed is UNKNOWN. Our best assessment is that there may be a problem with the brake booster, vacuum supply, or another component responsible for brake assist.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
4 recall campaigns found
01POWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 20V668000October 29, 2020
Summary
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Safety Consequence
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
02FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 19V667000September 19, 2019
Summary
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Safety Consequence
A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remedy
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
03SEATSCampaign 19V184000March 7, 2019
Summary
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
Safety Consequence
In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
Remedy
GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
04SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERCampaign 18V576000August 30, 2018
Summary
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Safety Consequence
A reduction of braking performance can increase the risk of a crash.
Remedy
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Seats | 6 | 0 | 1 | 0 | 2 of 4 |
| Engine | 101 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 85 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 45 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 43 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 38 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 37 | 0 | 0 | 0 | 1 of 4 |
| Hydraulic | 13 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 12 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 11 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2019 CHEVROLET EQUINOX
Is the 2019 Chevrolet Equinox reliable?
CarIQ does not currently assign a reliability score to the 2019 Chevrolet Equinox. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2019 Chevrolet Equinox?
310 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2019 Chevrolet Equinox?
4 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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