2021 Chevrolet Equinox

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle shut off with the message "Battery Level Low" displayed. The contact scanned the vehicle with an OBD-II scanner and retrieved a diagnostic trouble code associated with the fuel pump. The contact associated the failure with NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure.

Vehicle engine "sputtered" last night on the roadway, made it home then car would not restart. Repair engine light warning came on at time vehicle engine "sputtered". Vehicle will be at Dyer Chevrolet in Vero Beach, Florida on 10/19/2026. Fuel pump module is not providing fuel to engine resulting in engine not starting - See NHTSA Campaign Number 23V013000

The fuel injector module had to be replaced. My car stall while driving and I was stuck at work for over 2 hours waiting to be towed home. I work 40 min from where I live, so there was no getting back home without a tow. The car would not start because it was showing that I had no gas, when in fact I had a half a tank. Had to pay $264.50 for my car to be towed home from work. I would like to be reimbursed for something that happened from the factory. I am attaching the receipt.

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 55 MPH, the vehicle lost automotive power. The vehicle was towed to a dealer where it was diagnosed, and the contact was informed that the starter had failed and needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 45 MPH, the vehicle started bucking and then stalled. The vehicle was towed to the dealer where it was diagnosed with a fuel pump power control module failure. The contact associated the failure with GM Recall: N252516900. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 20,800.

Vehicle suffered an intermittent, severe, and dangerous total loss of acceleration while driving in rainy conditions. Upon pressing the accelerator pedal from a stop, the vehicle rolled slowly for 5 to 10 seconds and completely ignored all gas pedal input before finally accelerating. The engine remained at a smooth, dead idle and failed to rev up entirely during the failure, creating an immediate traffic hazard. A scan revealed an active ABS system failure. This dangerous safety hazard occurred less than 4 weeks after a certified GM dealership (Grieco Chevrolet of Fort Lauderdale) performed the official GM Safety Recall N222372310 for Inadequate Fuel Pump Flow on September 4th. The fuel pump recall requires lowering the fuel tank, which sits directly adjacent to the rear ABS wheel speed sensor wiring harnesses. Both GM Corporate and the local dealership have refused to safety-inspect the vehicle's rear wiring harness workmanship for post-recall damage or water intrusion without charging a diagnostic fee, despite the severe driving risk. There were no warning messages or other symptoms prior to this occurring.

On Friday, September 18, my wife was driving down I81 towards Knoxville when the car died on the highway. She pulled over and we had to have a tow truck flatbed the car to a nearby garage to diagnose. They had the car for 4 days and found that there was a low fuel pressure code. They were going to replace the fuel pump but told me that there was a recall on some 2021 Equinox's for faulty fuel pumps so I chose to pick up the car and have it taken to a local Chevy Dealer for their diagnostic as experts. That is where the car is as of the submission of this report.

The vehicle intermittently triggers steering control, brake assist, and parking brake warnings during both highway and city driving, particularly when coming to a complete stop. These alerts are associated with a slight jerk in the steering wheel upon acceleration and a transient locking sensation across the steering, accelerator, and brake systems before functionality is restored; additionally, the check engine light is now illuminated.