Owner complaints
323NHTSA recordsUSED VEHICLE RESEARCH
2024 Chevrolet Silverado 1500
Research the 2024 Chevrolet Silverado 1500 using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateIs This A Good Car?APPROVED IMAGE NOT YET AVAILABLE
Chevrolet Silverado 15002024 · RESEARCH CATALOG
Recall campaigns
2Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.INDEPENDENT EVIDENCE TYPES
NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 323 NHTSA owner complaint records; 2 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 323 NHTSA complaints
- Most reported component
- Engine 47% of categorized complaint records
- Top-three component concentration
- 78% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 2 NHTSA recalls
- Most recent recall report
- April 24, 2025 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 323
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2024 Chevrolet Silverado 1500 by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
TOTAL COMPLAINTS323
MOST REPRESENTED COMPLAINT CATEGORIES
Engine152 complaints
47%of categorized complaint records
Power Train98 complaints
30%of categorized complaint records
Electrical System43 complaints
13%of categorized complaint records
Unknown or Other23 complaints
7%of categorized complaint records
Fuel/propulsion System22 complaints
7%of categorized complaint records
Engine and Engine Cooling20 complaints
6%of categorized complaint records
Forward Collision Avoidance16 complaints
5%of categorized complaint records
Vehicle Speed Control13 complaints
4%of categorized complaint records
Steering11 complaints
3%of categorized complaint records
Service Brakes10 complaints
3%of categorized complaint records
Structure8 complaints
2%of categorized complaint records
Fuel System6 complaints
2%of categorized complaint records
Back Over Prevention5 complaints
2%of categorized complaint records
Gasoline5 complaints
2%of categorized complaint records
Lane Departure5 complaints
2%of categorized complaint records
Visibility/wiper5 complaints
2%of categorized complaint records
Latches/locks/linkages4 complaints
1%of categorized complaint records
Suspension3 complaints
1%of categorized complaint records
Air Bags2 complaints
1%of categorized complaint records
Seats2 complaints
1%of categorized complaint records
Diesel1 complaint
0%of categorized complaint records
Exterior Lighting1 complaint
0%of categorized complaint records
Hydraulic1 complaint
0%of categorized complaint records
Parking Brake1 complaint
0%of categorized complaint records
Seat Belts1 complaint
0%of categorized complaint records
Tires1 complaint
0%of categorized complaint records
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
2023
2
2024
75
2025
143
2026
103
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Power Train · Engine
Owner-submitted NHTSA complaint · ODI 11775349Read complaint narrative
Follow-up to NHTSA complaint #11659972. My 2024 Silverado ZR2's 6.2L engine was replaced in May 2025 under recall 25V-274. Around 13,800-14,000 miles the same symptoms returned: hard shifting, severe loss of fuel economy, sputtering, and the engine leaking oil every time I added more. The truck is unsafe to drive; an engine failure at highway speed could kill the driver, passengers and others. Service scheduled at Paramus Chevrolet for 12/10/2025.
Power Train · Engine
Owner-submitted NHTSA complaint · ODI 11775351Read complaint narrative
Follow-up to NHTSA complaint #11659972. On 12/10/2025 at 14,808 miles, under warranty, I brought my 2024 Silverado ZR2 (engine replaced May 2025 under recall 25V-274) to Paramus Chevrolet for hard shifting, sputtering, severe fuel economy loss and oil leaks. The dealer opened a case with GM, drove it about 214 miles logging data, and sent the data to GM. GM refused to repair it. The truck was returned 12/16/2025 at 15,022 miles unfixed and unsafe; an engine failure at highway speed could kill the driver, passengers and others.
Engine
Owner-submitted NHTSA complaint · ODI 11775362Read complaint narrative
Vehicle has been at Paramus Chevrolet since 9/29/2026 for the same 6.2L engine failure (recall 25V-274). GM determined it needed a new engine. This is the third engine installed in the vehicle. After installation, the problem is not fixed and the vehicle runs worse. The dealer has no timetable for repair. The vehicle remains undriveable. Prior complaints: #11659972, #11775349, #11775351. GM case #116587983.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11774402Read complaint narrative
Rear vision camera failed from water intrusion. Blank screen. Dealership agreed it was water intrusion and charged $600 dollars to fix. Similar to GM Recall A262554900 and NHTSA ID: 26V212 / GM Campaign N262551720 for different Chevrolet models of the same age as this vehicle.
Engine
Owner-submitted NHTSA complaint · ODI 11773815Read complaint narrative
Catastrophic engine failure. This happened after the recall inspection and fix engine has been replaced already under waranty. The GM dealer did a good job
Electrical System
Owner-submitted NHTSA complaint · ODI 11773352Read complaint narrative
Engine wiring harness. Apparently engineeed, designed or installed poorly. With normal use, multiple points are subject to wearing of insulation or wire fracture. While on cruise, transmission went into limp mode. Dealer verified exposed wire, replacing entire harness.Chevy has service bulletins out on the issue but nothing to the customer.
Vehicle Speed Control · Forward Collision Avoidance
Owner-submitted NHTSA complaint · ODI 11772858Read complaint narrative
I pulled off the interstate after traveling 70mph with cruise control on. I then pulled into the Walmart parking lot and started to enter a parking spot rolling at 5mph and accidentally brushed the resume cruise control and the truck shot me forward and I came within inches of the car ahead of me because the truck suddenly started accelerating.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11772459Read complaint narrative
GM Is refusing to pay or provide towing for this recall. I live in southeast [XXX] and they are paying to barge the truck from here to [XXX] but refuse to pay for towing from the barge to the dealership and from the dealership back to the barge line in [XXX]: they said I live 1.5 miles from the barge line. I live 900 miles away from the [XXX] barge line. They are refusing to pay for a tow that is THEIR fault. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
2 recall campaigns found
01ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 25V274000April 24, 2025
Summary
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Safety Consequence
Engine failure increases the risk of a crash.
Remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
02TRAILER HITCHESCampaign 24V626000August 21, 2024
Summary
OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.
Safety Consequence
A trailer that detaches from a vehicle while driving increases the risk of a crash.
Remedy
OEM will replace the rear bumper mounting bracket and hitch, free of charge. Owner notification letters are expected to be mailed in August 2024. Owners may contact OEM customer service at 1-800-810-7252.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
TOTAL COMMUNICATIONS0
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
TOTAL INVESTIGATION RECORDS0
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Engine | 152 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 98 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 43 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 23 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 22 | 0 | 0 | 0 | 1 of 4 |
| Engine and Engine Cooling | 20 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 16 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 13 | 0 | 0 | 0 | 1 of 4 |
| Steering | 11 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 10 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2024 CHEVROLET SILVERADO 1500
Is the 2024 Chevrolet Silverado 1500 reliable?
CarIQ does not currently assign a reliability score to the 2024 Chevrolet Silverado 1500. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2024 Chevrolet Silverado 1500?
323 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2024 Chevrolet Silverado 1500?
2 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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