Owner complaints
280NHTSA recordsUSED VEHICLE RESEARCH
2024 Chevrolet Silverado 1500
Is This A Good Car? organizes available NHTSA-derived research for the 2024 Chevrolet Silverado 1500. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateChevrolet Silverado 15002024 · VERIFIED IMAGE PENDING
Recall campaigns
2Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 280 NHTSA complaints
- Most reported component
- Engine 46% of categorized complaint records
- Top-three component concentration
- 79% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 2 NHTSA recalls
- Most recent recall report
- April 24, 2025 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 280
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Engine and Engine Cooling
Owner-submitted NHTSA complaint · ODI 11753977Read complaint narrative
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the RPM became elevated; however, the vehicle decelerated abnormally, causing the vehicle to lose power. The contact pulled over on the side of the road, turned off and restarted the vehicle, but the vehicle failed to operate as intended. The vehicle was towed to the dealer. The vehicle was serviced under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING) by the owner, but the remedy failed to fix the vehicle. The manufacturer was not notified of the failure. The failure mileage was 28,500.
Power Train · Engine
Owner-submitted NHTSA complaint · ODI 11753466Read complaint narrative
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH, the transmission upshifted as intended; however, the vehicle then suddenly downshifted to a lower gear. No warning light was illuminated. In addition, the contact stated that the failure worsened and jolted the occupants inside the vehicle. The vehicle was taken to a local dealer where it was diagnosed; however, no cause for the failure was found. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,278.
Power Train
Owner-submitted NHTSA complaint · ODI 11752704Read complaint narrative
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while reversing, the message "Service Transmission" was displayed. The vehicle was taken to the dealer, where an unknown transmission part was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the transmission gear shifter had failed and needed to be replaced. The manufacturer was notified of the failure but denied covering the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 39,000.
Power Train
Owner-submitted NHTSA complaint · ODI 11751207Read complaint narrative
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact attempted to shift the into reverse and the gear shifter failed to respond as needed. An independent mechanic was contacted. The vehicle was taken to the independent mechanic and was diagnosed and determined that the vacuum modulator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.
Power Train
Owner-submitted NHTSA complaint · ODI 11749827Read complaint narrative
The transmission lost the ability to move the vehicle. The valve body for the transmission became inoperable at 7,600 miles. This is a safety issue because it can leave people stranded in cold/inclement weather. This happened without warning and the dealer replaced a spacer and check balls for the valve.
Engine and Engine Cooling
Owner-submitted NHTSA complaint · ODI 11748744Read complaint narrative
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at 75 MPH, the engine shut off without warning. The contact safely coasted to the shoulder of the road and requested assistance from 911 to secure the vehicle from oncoming traffic. The vehicle was then towed to a dealer, where a diagnostic assessment confirmed a total engine failure, requiring replacement. The contact had previously taken the vehicle to a dealer for NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the inspection yielded no visible issues, and the recall was marked as completed. The vehicle remained at the dealer and had yet to be repaired. The manufacturer had not been notified of the failure. The failure mileage was approximately 25,500.
Power Train
Owner-submitted NHTSA complaint · ODI 11746922Read complaint narrative
Truck suddenly refused to shift gears/stopped moving forward in HEAVY TRAFFIC, placing me and my family--and others on the roadway--in danger. Dealership inspected the vehicle on three separate occasions for the same (recurring) issue, replacing the control valve body on one visit and the entire transmission on the third. No advance warning that the issue was about to occur on any of the three instances, but check engine light came on afterward along with a message reading "reduced acceleration/drive with care".
Engine
Owner-submitted NHTSA complaint · ODI 11746039Read complaint narrative
Engine seized middle of road had to coast off into a safe spot to park
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Engine | 128 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 86 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 36 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 19 | 0 | 0 | 0 | 1 of 4 |
| Engine and Engine Cooling | 18 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 18 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 15 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 11 | 0 | 0 | 0 | 1 of 4 |
| Steering | 8 | 0 | 0 | 0 | 1 of 4 |
| Structure | 8 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
2 recall campaigns found
01ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 25V274000April 24, 2025
Summary
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Safety Consequence
Engine failure increases the risk of a crash.
Remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
02TRAILER HITCHESCampaign 24V626000August 21, 2024
Summary
OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.
Safety Consequence
A trailer that detaches from a vehicle while driving increases the risk of a crash.
Remedy
OEM will replace the rear bumper mounting bracket and hitch, free of charge. Owner notification letters are expected to be mailed in August 2024. Owners may contact OEM customer service at 1-800-810-7252.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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