Owner complaints
309NHTSA recordsUSED VEHICLE RESEARCH
2024 Chevrolet Silverado 1500
Research the 2024 Chevrolet Silverado 1500 using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateChevrolet Silverado 15002024 · RESEARCH CATALOG
Recall campaigns
2Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 309 NHTSA owner complaint records; 2 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 309 NHTSA complaints
- Most reported component
- Engine 48% of categorized complaint records
- Top-three component concentration
- 79% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 2 NHTSA recalls
- Most recent recall report
- April 24, 2025 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 309
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2024 Chevrolet Silverado 1500 by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Engine · Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11766011Read complaint narrative
My vehicle was serviced for the Chevy L87 recall a couple of thousand miles ago. It currently has 13343 miles on it and I was driving down the road and then all of a sudden the engine just stopped and my vehicle lost power leaving me stranded on a state route XXX in [XXX], which is a dangerous route with nowhere to pull off. This issue has been going on for years now and Chevy needs to make this right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering · Suspension · Power Train
Owner-submitted NHTSA complaint · ODI 11764990Read complaint narrative
While operating the vehicle, the front electric drive motor suffered a failure, triggering reduced propulsion warnings and rendering the primary electric powertrain inoperable. The vehicle was towed to an authorized GM dealership service center, where the defect was confirmed. To replace the failed front drive unit, technicians had to drop the front subframe cradle and completely dismantle the front suspension and steering assembly. During inspection of the disassembled components, severe mechanical galling and metal scoring were documented on the cast aluminum front steering knuckle mounting boss. Reinstalling suspension and steering hardware against structurally compromised, gouged aluminum presents a severe safety hazard of metal fatigue, stress fracture, or joint failure under dynamic loads. This vehicle is factory-rated to tow heavy loads. Dynamic cyclic forces transferred through a compromised front knuckle assembly—particularly when towing on a weight-distribution hitch—create an acute risk of structural failure and loss of directional control at highway speeds. The vehicle has remained grounded and out of service at the dealership for over 50 continuous days undergoing this high-voltage and chassis teardown.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11764753Read complaint narrative
2024 Chevrolet Silverado 1500 LTZ, 3.0L Duramax. When the DEF system begins displaying the “miles until 65 MPH max speed” warning, the warning takes over the Driver Information Center and cannot be acknowledged or dismissed with the steering-wheel thumbwheel. This prevents me from accessing unrelated DIC information, including Trip 1/Trip 2 and other vehicle information, potentially for hundreds of miles. The truck recently received the latest available software update. I am requesting that GM document this as a software/usability defect and provide a case number. The DEF warning should remain available without preventing access to other DIC functions.
Power Train · Electrical System · Engine
Owner-submitted NHTSA complaint · ODI 11763787Read complaint narrative
Got my truck back yesterday from in shop for 2 weeks from being repaired. Got to red light just stopped my engine shuts off. Dash shows engine/transmission problems. Exact same thing happened two weeks ago. Had to get towed into dealer again this am
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11763475Read complaint narrative
OnStar Telemetry Control module suddenly failed. Systems such as automatic crash detection, directions, mapping and OnStar emergency connection and SOS all not working. Rests did not work and truck is at the dealership for repairs. Internet reports that this is a common issue with 24-25 models but GMC not proactively repairing or compensating owners for repair. They issued a service bulletin for some models but are resisting a recall to address safety issues. GM Service update N262547330.
Engine and Engine Cooling
Owner-submitted NHTSA complaint · ODI 11763307Read complaint narrative
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the vehicle had been experiencing inaccurate DEF gauge readings since the purchase, and the failure mostly occurred while towing a camper or trailer. The contact stated that while driving 70 MPH on the highway and hauling a camper, the message that the DEF tank was empty and needed to be refilled was displayed, and the vehicle went into LIMP Mode and decelerated to 35 MPH. The driver continued driving and pulled over to a safe location. The vehicle was taken to a dealer, where it was determined that the DEF tank needed to be replaced; however, the manufacturer denied authorization because the required preliminary procedures had not been completed. The manufacturer General Motors LLC was notified of the failure by phone. The failure mileage was approximately 4.
Fuel System · Gasoline
Owner-submitted NHTSA complaint · ODI 11762693Read complaint narrative
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 40 MPH, the vehicle stalled, and the vehicle was unable to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump power control module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,728.
Engine
Owner-submitted NHTSA complaint · ODI 11762594Read complaint narrative
6.2L/L87 engine passed PICO test in August 2025 (24,190 miles). Switched to 0W-40. Engine lost propulsion in June 2026 (32,371 miles). Towed to dealer. Engine replaced in July 2026.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
2 recall campaigns found
01ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 25V274000April 24, 2025
Summary
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Safety Consequence
Engine failure increases the risk of a crash.
Remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
02TRAILER HITCHESCampaign 24V626000August 21, 2024
Summary
OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.
Safety Consequence
A trailer that detaches from a vehicle while driving increases the risk of a crash.
Remedy
OEM will replace the rear bumper mounting bracket and hitch, free of charge. Owner notification letters are expected to be mailed in August 2024. Owners may contact OEM customer service at 1-800-810-7252.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Engine | 147 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 94 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 41 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 21 | 0 | 0 | 0 | 1 of 4 |
| Engine and Engine Cooling | 20 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 20 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 15 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 12 | 0 | 0 | 0 | 1 of 4 |
| Steering | 10 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 9 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2024 CHEVROLET SILVERADO 1500
Is the 2024 Chevrolet Silverado 1500 reliable?
CarIQ does not currently assign a reliability score to the 2024 Chevrolet Silverado 1500. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2024 Chevrolet Silverado 1500?
309 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2024 Chevrolet Silverado 1500?
2 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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