Owner complaints
355NHTSA recordsUSED VEHICLE RESEARCH
2023 Chevrolet Silverado 1500
Is This A Good Car? organizes available NHTSA-derived research for the 2023 Chevrolet Silverado 1500. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateChevrolet Silverado 15002023 · VERIFIED IMAGE PENDING
Recall campaigns
3Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 355 NHTSA complaints
- Most reported component
- Engine 38% of categorized complaint records
- Top-three component concentration
- 67% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 3 NHTSA recalls
- Most recent recall report
- April 24, 2025 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 355
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11755034Read complaint narrative
Was making a left turn with a left turn street light green for me to turn across an intersection. Pickup stalled in the middle of the intersection and would not start. With the help of another person we manually pushed the pickup out of the intersection and onto another side street. I received an email at that exact time from General Motors showing a code of P129F which is the Fuel Pump Power Control Module. I am a [XXX] man stranded in 90 degree heat with no AC or shade to get under. My safety was put at risk in the above instance but more so if I had been entering IH 10 into traffic traveling 70MPH and my truck had just stopped running without any warning. This is a known problem as described in GM Service Bulletin 24-NA-139 with both the NHTSA and DOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Back Over Prevention
Owner-submitted NHTSA complaint · ODI 11753743Read complaint narrative
a week ago I was backing up and this truck is supposed to be equipped with a "REAR CROSS TRAFFIC BRAKINGF – When in Reverse, the system warns of detected cross-traffic approaching in either direction and provides alerts and hard emergency braking to help reduce the severity or help avoid collisions at very low speeds", I backed into another vehicle that was parked behind me. I did not receive any warnings and the automatic braking did not activate. I was fortunate that I was going slow and only damaged the other drivers door and my tailgate and bumper.
Unknown or Other · Visibility/wiper
Owner-submitted NHTSA complaint · ODI 11753419Read complaint narrative
Truck will hard shift and bang into gear while driving. This usually happens when slowing then starting up again. happens at all speeds on highway, so hard it lunges me forward. condition getting worse. random times my windshield wipers will just come on ( I do not have rain sensors) the switch is in the off position and wipers will just come on and I have to turn them on then turn them off to get them to stop.
Steering
Owner-submitted NHTSA complaint · ODI 11753515Read complaint narrative
When driving normally OR pulling a camper (same day), power steering seems to "stick" as I exit either a moderate RH or LH corner. I must apply extra effort to the steering wheel to straighten out, and that invariably leads to an over-correction and departure into either the shoulder or the opposite lane. Problem is not sensitive to speed or weather conditions. The symptoms are not necessarily worse when pulling a camper, but the consequences are much more drastic and losing control of the vehicle feels much more imminent than when driving just the truck. Because the problem comes and goes so quickly, I can be applying force to straighten the wheel when suddenly, no force is required and the truck veers either left or right. I see no warning lights, nor do I see any messages displayed. I have not yet had the opportunity to get the truck to a mechanic. I'm not confident that I can safely drive to a repair facility, as the steering is so unpredictable.
Power Train
Owner-submitted NHTSA complaint · ODI 11751526Read complaint narrative
Hard shifting, Shuddering, clunking sound when shifting between drive and reverse. Was informed by Ken Ganley Chevy in Brookpark , Ohio that the valve body inside the 8speed transmission is faulty and is on a nationwide backorder.
Exterior Lighting · Forward Collision Avoidance
Owner-submitted NHTSA complaint · ODI 11751296Read complaint narrative
The left front turn signal becomes inoperable at times. The foreword collision indicator warning will come on unprovoked at times. Both conditions correct when you cycle the ignition switch. I consider the turn signal problem a safety issue because it happens with no warning and oncoming traffic may not know I am turning left or changing lanes. When the foreword indicator appears, I doubt the system is operable.
Engine
Owner-submitted NHTSA complaint · ODI 11751017Read complaint narrative
On June 27th 2026 at approximately 3am, I was driving my Chevy Silverado Trail Boss with 6.2 engine, it suffered a sudden catastrophic failure and it completely seized while in motion. There were no warning or signs given while vehicle was in motion. This resulted in an immediate highly dangerous loss of propulsion on a dark 2 lane road. The vehicle would not crank and had to be towed to Estero Bay Chevrolet.
Engine
Owner-submitted NHTSA complaint · ODI 11750791Read complaint narrative
On Sunday, July 12, 2026, the 6.2L V8 (L87) engine in my 2023 Chevrolet Silverado 1500 ZR2 seized and locked up completely, resulting in total loss of propulsion. I was driving at 65 MPH when it felt like the transmission was slipping and I lost power and coasted the truck to the side of the road. COMPONENT: Engine (6.2L V8, RPO L87) — connecting rod/crankshaft failure consistent with Safety Recall N252494001 (NHTSA Recall 25V-274). The vehicle is available for inspection. It is currently at Cable Dahmer Chevrolet, where it was towed on July 13, 2026, and remains inoperable. SAFETY RISK: The engine seized during operation, causing sudden and complete loss of propulsion in traffic. This is the exact failure mode identified in Recall 25V-274 as increasing the risk of a crash. CRITICAL DETAIL: This vehicle previously underwent inspection under Safety Recall N252494001 and PASSED on Feb 3rd 2026 at VAN Chevrolet in Kansas City. GM deemed the engine non-defective and issued extended warranty coverage of 10 years/150,000 miles under the associated special coverage program. Despite passing GM's recall inspection, the engine suffered catastrophic failure. This appears directly relevant to NHTSA's open recall query regarding the effectiveness of GM's recall remedy. DEALER CONFIRMATION: A technician at Cable Dahmer Chevrolet has verbally confirmed the engine is locked up/seized. Formal diagnosis is pending master technician sign-off and submission to GM, expected the week of July 20, 2026. The manufacturer has not yet inspected the vehicle. WARNING SIGNS: No warning lamps, messages, or symptoms appeared prior to the failure. The engine failed without warning
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Engine | 134 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 99 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 60 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 45 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 28 | 0 | 0 | 0 | 1 of 4 |
| Engine and Engine Cooling | 26 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 24 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 19 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 18 | 0 | 0 | 0 | 1 of 4 |
| Exterior Lighting | 12 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
3 recall campaigns found
01ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 25V274000April 24, 2025
Summary
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Safety Consequence
Engine failure increases the risk of a crash.
Remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
02SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMPCampaign 24V674000September 12, 2024
Summary
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Safety Consequence
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Remedy
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
03EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARECampaign 22V903000December 8, 2022
Summary
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety Consequence
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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