Owner complaints
823NHTSA recordsUSED VEHICLE RESEARCH
2021 Chevrolet Silverado 1500
Research the 2021 Chevrolet Silverado 1500 using available NHTSA owner complaints, safety recalls, manufacturer communications, defect investigations, and CarIQ data-coverage analysis.
DATA CONFIDENCE: ModerateChevrolet Silverado 15002021 · RESEARCH CATALOG
Recall campaigns
8Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsSUBJECTIVE OWNER FEEDBACK
OWNER EXPERIENCE
What it is like to live with the vehicle—kept clearly separate from official NHTSA evidence.
THE FIRST USEFUL PERSPECTIVE COULD BE YOURS
No approved owner experiences yet.
Contributions are collected carefully and only appear here after moderation. No placeholders, sample testimonials, or invented sentiment.OWNED THIS CAR?
Help the next buyer understand the real ownership experience.
Share what you liked, what could be better, and whether you would choose it again. Every contribution is moderated before publication.NHTSA owner complaint records remain part of Official Vehicle Data. Subjective review contributions remain in Owner Experience. One does not validate or prove the other. Read the methodology.
EVIDENCE, NOT A SCORE
WHAT THIS DATA CAN TELL YOU ABOUT RELIABILITY
Official records can provide useful research context, but each source has a different meaning. Complaint counts are not failure rates; recalls are formal safety campaigns; manufacturer communications are technical or service documentation; and investigations reflect formal NHTSA activity. Data Confidence measures evidence availability, not vehicle quality. CarIQ does not publish a composite Reliability Score.
Available evidence summary: 823 NHTSA owner complaint records; 8 safety recall campaigns; 0 manufacturer communications; 0 applicable NHTSA defect investigations.
EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 823 NHTSA complaints
- Most reported component
- Engine 46% of categorized complaint records
- Top-three component concentration
- 75% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 8 NHTSA recalls
- Most recent recall report
- February 12, 2026 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 823
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
PROBLEMS REPORTED IN NHTSA RECORDS
CarIQ groups available NHTSA owner complaint records for the 2021 Chevrolet Silverado 1500 by vehicle system to make recurring documentation easier to research. Most represented complaint categories describe the retrieved records—not failure frequency.
MOST REPRESENTED COMPLAINT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Structure
Owner-submitted NHTSA complaint · ODI 11766547Read complaint narrative
According to 2 mechanics- including a body shop - the frame has prematurely rusted due to: TSB 19-NA-255 - Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting There's so much damage to a 2021 truck, that it may not survive this winter. The frame welds are breaking due to the lack of frame protection. I asked my dealership, Lamoille Valley Chevrolet 868 VT RT 15E HYDE PARK, VT 05655, on two separate occasions to check for damage. One time they made no report, the second time they told me it was normal wear and tear. I've been told trucks 20 years older than mine, are in better condition. There was no protection for this frame.
Power Train
Owner-submitted NHTSA complaint · ODI 11765787Read complaint narrative
Around 60k miles my truck started shifting rough and at odd times. Then it went into “limp” mode. I took it to the dealership and they replaced my battery and a solenoid. I asked about the transmission and they told me it was because it was in “limp mode”. I’ve continued to have issues with it then a couple of months ago while driving to work at around 60mph the truck harshly downshifted into a low gear causing the rear tires to break loose on the wet roads and sending me into an extended spin. I had the truck towed home and then to the local dealership. After researching, I have found that this is very common with the same vehicles in this year and that there are multiple recalls to address the issues. Unfortunately my VIN is not included. I believe the needed repairs and the associated costs should be GM’s responsibility under special coverages: N242454441 and N242454440-03
Engine
Owner-submitted NHTSA complaint · ODI 11765602Read complaint narrative
The water pump went bad at 31,000 miles. If I continued driving and the pulley fell off the engine would overheat. I took it to the dealer and they confirmed the pump failure and want me to pay over $1,400 for repair that should be covered under warranty. There was no warning lamps lit, the pump just started making a grinding sound.
Unknown or Other · Engine
Owner-submitted NHTSA complaint · ODI 11765689Read complaint narrative
My truck started skipping and over time the check engine light came on. I took it in and they are saying it is the lifters, which is costly. I know this truck was built during COVID and I know a lot of the manufacturers were dealing with skeleton crews. I heard this was an issue with the 2021 Silverado trucks, and a recall. Can you please advise?
Engine
Owner-submitted NHTSA complaint · ODI 11765533Read complaint narrative
Engine failed and truck caught on fire from the engine failure
Power Train · Electrical System · Engine
Owner-submitted NHTSA complaint · ODI 11764947Read complaint narrative
2021 silverado engine failure. Yes it was inspected by a dealership and my extended warranty company and serviced by the dealership. Back on August 5th I experienced a misfire cylinder 3 and felt loss of power. On August 7th the dealership diagnosed both camshafts, 1 lifter, 1 valve, and 1 fuel injector was damaged and never received at warning lights or messages on the dashboard. I was without the vehicle for 39 days and within 10 hrs after picking up the truck i got an engine light on and several new codes on it and can not be driven and being towed. I feel these engines need a recall as it is well documented that these engines go between 60 and 80,000 miles and some a lot less than that, mine has 70,800 and went and now being towed with in less than 24 hrs after engine repair. I will be in contact with a lawyer to follow up on this matter.
Engine
Owner-submitted NHTSA complaint · ODI 11764010Read complaint narrative
Engine noise, unable to pass or fail pico test due to to much noise in truck. Engine failure.
Engine
Owner-submitted NHTSA complaint · ODI 11763762Read complaint narrative
LM2 engine coolant control valve failure. My vehicle VIN is not listed for the repair i dont know how it is not but they want me to pay outa pocket
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
8 recall campaigns found
01POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARECampaign 26V083000February 12, 2026
Summary
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Safety Consequence
Rear wheel lock up increases the risk of a crash.
Remedy
Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
02ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 25V274000April 24, 2025
Summary
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Safety Consequence
Engine failure increases the risk of a crash.
Remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
03POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARECampaign 24V797000October 24, 2024
Summary
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Safety Consequence
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
04TIRES:TEMPORARY/EMERGENCY SPARE TIRECampaign 21V985000December 16, 2021
Summary
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Safety Consequence
An ABS system that does not function properly can increase the risk of a crash.
Remedy
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
05AIR BAGS:FRONTALCampaign 21V495000July 1, 2021
Summary
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Safety Consequence
The missing tabs may prevent the air bag from deploying properly, increasing the risk of injury in a crash.
Remedy
Dealers will inspect the driver frontal air bag, and replace it if necessary, free of charge. Owner notification letters are expected to be mailed August 16, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212336560.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
06SEAT BELTSCampaign 20V811000December 23, 2020
Summary
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Safety Consequence
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
07SEAT BELTSCampaign 20V792000December 17, 2020
Summary
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Safety Consequence
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
08TIRESCampaign 20V684000November 5, 2020
Summary
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Safety Consequence
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Seat Belts | 7 | 0 | 2 | 0 | 2 of 4 |
| Tires | 3 | 0 | 1 | 0 | 2 of 4 |
| Engine | 376 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 235 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 112 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 72 | 0 | 0 | 0 | 1 of 4 |
| Engine and Engine Cooling | 58 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 44 | 0 | 0 | 0 | 1 of 4 |
| Steering | 41 | 0 | 0 | 0 | 1 of 4 |
| Structure | 29 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
COMMON RESEARCH QUESTIONS
QUESTIONS ABOUT THE 2021 CHEVROLET SILVERADO 1500
Is the 2021 Chevrolet Silverado 1500 reliable?
CarIQ does not currently assign a reliability score to the 2021 Chevrolet Silverado 1500. Available evidence is shown as separate official-source records with a Data Confidence classification of Moderate.
What problems are reported for the 2021 Chevrolet Silverado 1500?
823 NHTSA owner complaint records. When complaint data is available, the page groups records by the NHTSA component categories they identify without treating those categories as verified failure rates.
Are there recalls for the 2021 Chevrolet Silverado 1500?
8 safety recall campaigns. Year, make, and model results do not confirm whether a specific VIN is affected or whether a remedy has been completed.
USED-CAR CANDIDATE RESEARCH
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