Owner complaints
1,050NHTSA recordsUSED VEHICLE RESEARCH
2019 Chevrolet Silverado 1500
Is This A Good Car? organizes available NHTSA-derived research for the 2019 Chevrolet Silverado 1500. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateChevrolet Silverado 15002019 · VERIFIED IMAGE PENDING
Recall campaigns
10Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 1050 NHTSA complaints
- Most reported component
- Engine 33% of categorized complaint records
- Top-three component concentration
- 70% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 10 NHTSA recalls
- Most recent recall report
- December 16, 2021 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 1050
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Power Train
Owner-submitted NHTSA complaint · ODI 11754732Read complaint narrative
Third transmission failure in 10 months on this vehicle (8-speed automatic). (1) Oct 2025, 67,885 miles: transmission shuddering; dealer replaced the complete transmission with a GM remanufactured unit under extended warranty (RO 240481, Nucar Lannan Chevrolet of Woburn, MA). (2) Jul 2026, 82,439 miles: vehicle would not shift on the highway while driving; DTC P2824 stored; dealer replaced the transmission valve body under warranty (RO 248929). (3) Aug 3, 2026, approx. 82,500 miles — three days after the valve body repair was returned to me — the transmission locked up and the vehicle would not shift gears while in traffic. Loss of gear engagement while driving creates risk of a crash from sudden loss of propulsion. Vehicle is back at the dealership now for the third repair. This vehicle's 8-speed transmission (8L90/8L45 family) is the subject of known shudder/valve-body defect litigation covering 2015–2019 Silverado models.
Steering
Owner-submitted NHTSA complaint · ODI 11754777Read complaint narrative
Vehicle lost power assist to steering without warning.Very difficult to drive vehicle safely once that happened
Engine
Owner-submitted NHTSA complaint · ODI 11754858Read complaint narrative
At 70,000 miles the engine failed. Dealership said it was due to the current issues with the 6.2 motors but mine was not included in the recall but was being evaluated to be part of the recall so I did have to buy a new engine.
Power Train
Owner-submitted NHTSA complaint · ODI 11754381Read complaint narrative
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission and drivetrain system appear to be defective. The vehicle repeatedly experiences hard shifting, transmission shudder, hesitation during acceleration, delayed engagement when shifting into gear, and erratic gear changes. These problems occur during normal driving and have progressively worsened over time. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The transmission hesitation and delayed acceleration create a serious safety hazard. When pulling into traffic, crossing intersections, or changing lanes, the vehicle does not respond immediately when the accelerator is pressed. The delay leaves the vehicle exposed to oncoming traffic and increases the risk of a collision. The hard shifting and shuddering also cause the vehicle to behave unpredictably, reducing driver confidence and making it unsafe to operate in normal traffic conditions. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem is consistently reproducible during everyday driving. The transmission shudders, hesitates, and shifts harshly on a regular basis. Although the condition is intermittent in severity, it occurs frequently enough to create ongoing safety concerns. At this time, the vehicle has not been inspected by police or insurance representatives. The vehicle remains available for inspection. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The first symptoms were occasional hard shifts and slight hesitation during acceleration. Over time, the condition worsened, progressing to severe shuddering, delayed acceleration, and increasingly harsh gear changes. No warning lights or diagnostic messages appeared when the symptoms first began, making it difficult to identify the problem before it be
Engine
Owner-submitted NHTSA complaint · ODI 11753995Read complaint narrative
I was driving the vehicle and suddenly there was a loss of power and a ticking noise. I was up to date with my oil changes per dealer recommendations. Had the vehicle towed to to Chevy dealer and they said they weren’t able to find what the problem is without further diagnosing. Further diagnosing was estimated to be about $2500. I had it towed to an independent shop, Viking Motorsports, to which the owner/mechanic tore down the engine and deemed it as bearing failure in my 6.2 L87. There was no warning whatsoever, just went from running to engine dead immediately. I proceeded to an engine change that has costed me approximately $15,000 and would like full reimbursement if not partial reimbursement from GM given that this is a known issue for the problem. I did not go with the Chevy Dealership for the job since they quoted me $20,000+ for the engine swap and realistically that wouldn’t make financial sense. I have a High Country and at 102,000 miles when the engine has failed. This has put me in such a financial bind.
Engine
Owner-submitted NHTSA complaint · ODI 11753523Read complaint narrative
Wife was driving on the interstate when the vehicle revved up and then a loss of power. had to drive home while vehicle was popping and still loss of power. I took to an Independent Service Center, and they started a tune up with changing plugs. They checked vehicle and advised that it was possibly a lifter failure, but they couldn't fix it. I took to another independent service person and after a diagnostic check and looking into the engine it was confirmed it was a lifter issue. Vehicle has been in the shop for 3 weeks waiting on parts.
Fuel System · Gasoline
Owner-submitted NHTSA complaint · ODI 11753588Read complaint narrative
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power and stalled in the middle of the road. The check engine warning light was illuminated with the message "Fuel Low" displayed. The vehicle was pushed to the side of the road, and the contact later returned to the vehicle and added a small amount of fuel to the fuel tank. After starting the vehicle, the vehicle operated normally and was driven to the residence and parked. The following day, the vehicle was started, and the fuel gauge indicated that the fuel tank was half full. The vehicle was driven to the local dealer, who diagnosed the vehicle with fuel pump power control module failure. The contact was informed that the fuel pump power control module needed to be replaced. The fuel pump power control module was replaced. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 71,969.
Engine
Owner-submitted NHTSA complaint · ODI 11753109Read complaint narrative
The engine malfunctioned then the engine light came on. I finally got home turned it off and let cool down. Tried to restart and same issue
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Seat Belts | 12 | 0 | 1 | 0 | 2 of 4 |
| Tires | 5 | 0 | 2 | 0 | 2 of 4 |
| Engine | 351 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 312 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 190 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 185 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 108 | 0 | 0 | 0 | 1 of 4 |
| Steering | 74 | 0 | 0 | 0 | 1 of 4 |
| Electronic Stability Control (ESC) | 51 | 0 | 0 | 0 | 1 of 4 |
| Engine and Engine Cooling | 47 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
10 recall campaigns found
01TIRES:TEMPORARY/EMERGENCY SPARE TIRECampaign 21V985000December 16, 2021
Summary
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Safety Consequence
An ABS system that does not function properly can increase the risk of a crash.
Remedy
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
02TIRESCampaign 21V423000June 3, 2021
Summary
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Safety Consequence
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers inspect and replace the tires as necessary, free of charge, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212336230.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
03TIRESCampaign 21V115000February 25, 2021
Summary
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Safety Consequence
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
04SEAT BELTSCampaign 20V792000December 17, 2020
Summary
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Safety Consequence
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
05POWER TRAIN:DRIVELINE:DRIVESHAFTCampaign 20V650000October 22, 2020
Summary
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Safety Consequence
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
Remedy
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
06SERVICE BRAKES, HYDRAULIC:POWER ASSISTCampaign 20V055000January 30, 2020
Summary
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Safety Consequence
A loss of electronic brake assist can increase the risk of a crash.
Remedy
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 24, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268091.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
07SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHTCampaign 19V889000December 12, 2019
Summary
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Safety Consequence
If the driver operates the vehicle unaware that ESC and ABS are not functioning, there is an increased risk of a crash.
Remedy
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 4, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-333-4223, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268090.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
08ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLESCampaign 19V888000December 12, 2019
Summary
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Safety Consequence
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
Remedy
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
09SEAT BELTS:PRETENSIONERCampaign 19V814000November 14, 2019
Summary
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Safety Consequence
A vehicle fire could result if materials ignite inside the vehicle.
Remedy
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
10AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 18V868000December 6, 2018
Summary
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Safety Consequence
In the event of a crash, an air bag that does not inflate properly can increase the risk of injury.
Remedy
GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 18, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N182198820.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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