Owner complaints
77NHTSA recordsUSED VEHICLE RESEARCH
2016 Toyota 4Runner
Is This A Good Car? organizes available NHTSA-derived research for the 2016 Toyota 4Runner. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateToyota 4Runner2016 · VERIFIED IMAGE PENDING
Recall campaigns
8Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 77 NHTSA complaints
- Most reported component
- Electrical System 23% of categorized complaint records
- Top-three component concentration
- 48% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 8 NHTSA recalls
- Most recent recall report
- October 17, 2019 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 77
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Structure
Owner-submitted NHTSA complaint · ODI 11741642Read complaint narrative
The paint is failing on this vehicle. The color is 8S6 Nautical Blue Metallic. The paint is peeling on the roof, hood, and two doors. The failure has been confirmed by a body shop.
Air Bags · Service Brakes
Owner-submitted NHTSA complaint · ODI 11740147Read complaint narrative
We were traveling down the mountain of Mt. Nebo in Dardanelle, AR, around 1:08pm on Friday, May 22, 2026. It had been misty rain for a few hours. As we were traveling down the switchbacks of the mountain, we pressed on the brake to slow the vehicle; however, the vehicle did not slow down any. Since we were coming to the next curve in the switchback, the decision was made to drive the car into a tree vs. risking flipping the car over the side of the mountain. When the vehicle collided with the tree, none of the air bags deployed. The point of impact was the front driver corner of the car. The car was traveling around 20 MPH at the time of impact (to the best of our knowledge). Problem #1-brake system failure Problem #2-Air bags failed to deploy -What component or system failed or malfunctioned, and is it available for inspection upon request? The brake system & air bags. Both are available for inspection. -How was your safety or the safety of others put at risk? Risk of death associated with the crash. -Has the problem been reproduced or confirmed by a dealer or independent service center? Unavailable at this time due to the extensive damage caused from the crash. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge since this happened a few hours before a holiday weekend. -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None that we seen.
Air Bags
Owner-submitted NHTSA complaint · ODI 11726606Read complaint narrative
On March 6, I was on South bound on Rt 29 in Culpeper County VA at the posted speed limit of 55mph when I hit a debris item on the road. I do not know what it was but it impacted the front skid plate and seems to be no other damage from the impact. There was no contact with the bumper, wheels or otherwise. There was no sudden change in speed or loss of control at all. The most dangerous result of this was the deployment of all the airbags (except passenger front airbag, there were no passengers). A police report was filed with Culpeper County Sheriff (case# 2603-0033) and my insurance agency (USAA claim # 016632631-800). The shop where the vehicle was towed (Ace Collision in Madison, VA) expressed surprise at the total deployment of the air bags given the scenario. There were no warning lamps on, the vehicle was in perfect operating condition and all recalls have been addressed according to CarFax
Structure
Owner-submitted NHTSA complaint · ODI 11718254Read complaint narrative
I am reporting premature clear coat failure on a 2016 Toyota 4Runner in Magnetic Gray Metallic. The vehicle has approximately 120,000 miles and has been properly maintained, including regular washing and professional ceramic coating. The clear coat on the hood and roof (horizontal panels) is severely peeling and delaminating. The protective clear layer has failed, and the base coat is beginning to oxidize. This is not the result of neglect, damage, or improper care. The condition appears to be premature material or manufacturing failure of the clear coat. I have contacted Toyota corporate and opened a case. I was informed there are currently no other documented cases for gray paint and that additional complaints would be required before further investigation. I have read numerous reports in online owner forums indicating this is a common issue affecting 4Runners and other Toyota models, particularly on sun-exposed horizontal panels. However, Toyota has not formally addressed this issue for gray paint vehicles. I am submitting this complaint to document a potential widespread clear coat defect and to request further review.
Fuel/propulsion System
Owner-submitted NHTSA complaint · ODI 11717449Read complaint narrative
My 4Runner is hard starting all the time. I’ve replaced the battery, tested the alternator etc. It sounds exactly like the problem of the fuel pump recall. The 4Runner was recalled from 2014-2015, my car was technically put together in Sept 2015, but is labeled a 2016. I believe my fuel pump is failing. I am extremely nervous it is going to not start one day while I am out camping.
Back Over Prevention
Owner-submitted NHTSA complaint · ODI 11714728Read complaint narrative
Rear view camera / backup camera randomly displays blanks screen. Screen has no other issues noted. Has been occurring over the past couple years.
Back Over Prevention
Owner-submitted NHTSA complaint · ODI 11698672Read complaint narrative
I have a 2016 Toyota 4Runner at 143,011 miles. When it hit 125,000 mile mark the backup camera stopped working intermittently. The screen in the car goes blank. Turning the car on/off or changing gears does not affect this issue. It’s random and seems to becoming more frequent as more miles are put on. I will take it in however when I called them they said since it’s not a known issue I will have to replace it and it’s not cheap!
Back Over Prevention
Owner-submitted NHTSA complaint · ODI 11691933Read complaint narrative
The contact owns a 2016 Toyota 4Runner. The contact stated that while attempting to reverse, the rearview camera displayed a blank screen. An independent mechanic or dealer was not contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,293.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Electrical System | 18 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 16 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 10 | 0 | 0 | 0 | 1 of 4 |
| Suspension | 9 | 0 | 0 | 0 | 1 of 4 |
| Structure | 7 | 0 | 0 | 0 | 1 of 4 |
| Engine | 6 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 6 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 5 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 4 | 0 | 0 | 0 | 1 of 4 |
| Steering | 4 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
8 recall campaigns found
01AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V741000October 17, 2019
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Safety Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
02AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V005000January 9, 2019
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Safety Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
03STRUCTURE:BODY:HOODCampaign 17V763000November 29, 2017
Summary
Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.
Safety Consequence
If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17C.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
04STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTSCampaign 17V425000July 3, 2017
Summary
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
Safety Consequence
If the hood scoop detaches, it may become a road hazard, increasing the risk of a crash.
Remedy
SET will notify owners, and dealers will mechanically fasten the scoop to the hood, free of charge. The recall began on September 1, 2017. Owners may contact SET customer service at 1-954-429-2000. SET's number for this recall is SET17B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
05EQUIPMENTCampaign 17V291000May 1, 2017
Summary
Gulf States Toyota, Inc (Gulf States) is recalling certain 2016-2017 4Runner vehicles equipped with the TFORCE accessory package. The fasteners for the aftermarket roof rack may have been improperly tightened.
Safety Consequence
If the roof rack fasteners loosen, the roof rack may detach from the vehicle, increasing the risk of a crash.
Remedy
Gulf States will notify owners, and dealers will inspect and, as necessary, tighten the roof rack fasteners, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Gulf States' number for this recall is 17R1.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
06AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 16V937000December 21, 2016
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling one 2016 Toyota 4Runner vehicle manufactured November 1, 2016 and one 2017 Lexus GX460 vehicle manufactured November 16, 2016. The affected vehicles are equipped with Takata PSPI-LD front passenger air bag inflators that may have been manufactured without ignition booster tablets. As a result, in the event of a crash, the air bag may not fully inflate during deployment of the primary stage. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety Consequence
The improper inflation of the passenger air bag may increase the risk of injury in the event of a crash.
Remedy
Toyota dealers have replaced the passenger side air bag modules, free of charge. Toyota notified the affected dealers on December 15, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G06, GLR.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
07TIRESCampaign 16V236000April 22, 2016
Summary
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Safety Consequence
An incorrect label may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
SET will notify owners, and provide them a corrected label to be installed over the inaccurate label, free of charge. The recall began on June 3, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16A.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
08EQUIPMENT:OTHER:LABELSCampaign 16V228000April 20, 2016
Summary
Gulf States Toyota, Inc. (Gulf States) is recalling certain model year 2015-2016 Toyota 4Runner vehicles manufactured September 22, 2014, to March 23, 2016 and equipped with accessories installed by Gulf States. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Safety Consequence
An incorrect label may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Gulf States will notify owners, and dealers will install an accurate label, free of charge. The recall began on June 1, 2016. Owners may contact Gulf States customer service at 1-800-444-1074. Gulf States' number for this recall is 16R2.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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