USED VEHICLE RESEARCH

2019 Jeep Grand Cherokee

Is This A Good Car? organizes available NHTSA-derived research for the 2019 Jeep Grand Cherokee. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.

DATA CONFIDENCE: Moderate

Owner complaints

358NHTSA records

Recall campaigns

7Year, make and model lookup

Manufacturer communications

0Matched NHTSA records

Investigations

0Matched NHTSA records

EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY

DATA CONFIDENCE

Moderate

Data Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.

Why this rating?
Owner complaint data
Available
Manufacturer communications
Available
Recall data
Available
Investigation data
Available
Production denominator
Unavailable
Complaint component completeness
100%
Mileage completeness
0%
Incident-date completeness
100%

DESCRIPTIVE ANALYTICS

DATA INSIGHTS

Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.

Complaint records analyzed
358
NHTSA complaints
Most reported component
Service Brakes
32% of categorized complaint records
Top-three component concentration
65%
Records mentioning at least one top-three component
Median reported incident mileage
Not available from current source
0 valid mileage observations
Recall campaigns
7
NHTSA recalls
Most recent recall report
November 7, 2024
NHTSA recalls
Manufacturer communications
0
NHTSA manufacturer communications
Most documented component
Not available
NHTSA manufacturer communications
Top-three communication concentration
Not available
Share of categorized manufacturer communications

SOURCE COMPLETENESS

DATA QUALITY

Complaint records analyzed
358
Component classification available
100%
Incident date available
100%
Mileage available
0%
Structured outcome fields available
100%

Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.

Learn about CarIQ methodology

PRODUCTION-ADJUSTED DESCRIPTIVE METRIC

NORMALIZED COMPLAINT CONTEXT

Production-normalized complaint data is not currently available for this vehicle.

This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.

It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.

Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.

OFFICIAL NHTSA OWNER COMPLAINT DATA

OWNER-REPORTED COMPLAINTS

TOTAL COMPLAINTS358

COMPONENT CATEGORIES

Service Brakes115 complaints
32%of categorized complaint records
Electrical System82 complaints
23%of categorized complaint records
Unknown or Other72 complaints
20%of categorized complaint records
Hydraulic64 complaints
18%of categorized complaint records
Engine61 complaints
17%of categorized complaint records
Power Train44 complaints
12%of categorized complaint records
Air Bags18 complaints
5%of categorized complaint records
Vehicle Speed Control15 complaints
4%of categorized complaint records
Steering14 complaints
4%of categorized complaint records
Back Over Prevention11 complaints
3%of categorized complaint records
Exterior Lighting11 complaints
3%of categorized complaint records
Forward Collision Avoidance11 complaints
3%of categorized complaint records
Suspension11 complaints
3%of categorized complaint records
Seat Belts9 complaints
3%of categorized complaint records
Seats9 complaints
3%of categorized complaint records
Structure9 complaints
3%of categorized complaint records
Lane Departure8 complaints
2%of categorized complaint records
Fuel/propulsion System7 complaints
2%of categorized complaint records
Electronic Stability Control (ESC)5 complaints
1%of categorized complaint records
Engine and Engine Cooling5 complaints
1%of categorized complaint records
Visibility/wiper4 complaints
1%of categorized complaint records
Air3 complaints
1%of categorized complaint records
Wheels2 complaints
1%of categorized complaint records
Equipment1 complaint
0%of categorized complaint records
Fuel System1 complaint
0%of categorized complaint records
Gasoline1 complaint
0%of categorized complaint records
Latches/locks/linkages1 complaint
0%of categorized complaint records
Parking Brake1 complaint
0%of categorized complaint records
Traction Control System1 complaint
0%of categorized complaint records
Visibility1 complaint
0%of categorized complaint records

A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.

INCIDENT REPORTS BY YEAR

1969
2
2014
1
2019
31
2020
34
2021
22
2022
48
2023
39
2024
79
2025
83
2026
19

Grouped from complaint records with a valid incident date.

RECENT OWNER COMPLAINTS

Structure

Owner-submitted NHTSA complaint · ODI 11753642
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Paint blistering and peeling on hood and roof. Bad paint known problem with wranglers and gladiators

Engine

Owner-submitted NHTSA complaint · ODI 11752532
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2019 Jeep grand Cherokee, noticed to have leaking water pump, engine showed no signs of overheating. Water pump and thermostat changed due to a small fluctuating of temp gauge but never over the half way mark. Took it in for diagnostics, which, after reading many reviews of ongoing issues with head gaskets in jeeps, even after Jeep said they remedy it in 2016, I asked for diagnostics done on my radiator and head gaskets to only see it was in fact leaking head gaskets. There was no signs other than a leaking water pump and small fluctuation when the water pump started to leak, but engine never read that it was overheating nor did oil temp. Seems to be an ongoing issue with the 3.6L engines that Jeep is still selling and a lot of people are paying for major engine repairs, at such lower mileages.

Engine

Owner-submitted NHTSA complaint · ODI 11746838
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One day after driving the vehicle around town and after we parked it in the garage, we noticed a large pool of oil on the garage floor. After taking it to a service station, for inspection, we were told that the oil leak was caused by a cracked plastic oil cooler. We were told if we had not noticed the oil leak, the engine could have locked up and caused a serious accident. The next day we were going to take the vehicle on the highway for a trip. The service station said they have had multiple cracked plastic oil coolers come in for repairs on the same vehicle, year, make and model. There was no warning.

Suspension · Service Brakes · Hydraulic

Owner-submitted NHTSA complaint · ODI 11746125
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The contact owns a 2019 Jeep Grand Cherokee. The contact stated after the dealer had performed the recall repair under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); the brakes started making an abnormal squealing sound while driving the same day, and it felt like a part underneath the vehicle was separating. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 68,408.

Power Train · Electrical System · Forward Collision Avoidance

Owner-submitted NHTSA complaint · ODI 11744557
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I am reporting a safety concern involving my 2019 Jeep. The primary systems of concern include the Forward Collision Warning/Automatic Emergency Braking system, front camera/driver-assistance system, electrical/communication network, PCM/ECM communication system, transmission/driveability system, and related control modules or sensors. While driving, the Jeep’s forward collision system activated unexpectedly. The vehicle reacted as though it detected an imminent collision, even though there was no appropriate reason for the system to activate in that manner. This created a serious safety risk because unexpected activation of a collision-warning or braking-related system can cause sudden driver reaction, loss of control, or a rear-end collision with vehicles behind me. This incident did not occur in isolation. The vehicle had been brought to the selling/servicing dealership, Bill Luke Chrysler Jeep Dodge Ram in Phoenix, Arizona, numerous times before and after the safety incident. Issues began as early as approximately 3,523 miles. Between 2019 and 2025, the vehicle was taken to the dealership more than 19 times for recurring mechanical, electrical, diagnostic, and safety-related concerns. However, the vehicle was inspected multiple times by Bill Luke Chrysler, including several visits before the forward collision incident. My concern is that these may not be isolated failures, but part of a broader electrical, communication, sensor, or control-module issue affecting multiple systems.I also have concern that the vehicle may have had pre-sale service or diagnostic history that was not disclosed to me at the time of purchase. An internal dealership record appears to indicate that repair orders were purged from the dealership’s system on 10/29/2018, at approximately 8 miles and before I purchased it new in 2019. I was not provided an explanation of what repair orders were purged, why they were purged.

Seats

Owner-submitted NHTSA complaint · ODI 11743555
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The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was parked with the vehicle off and occupied by the contact and her children, the headrest unexpectedly disengaged erroneously. The clips were fractured when the contact looked inside the air bag storage of the headrest. The contact sustained an injury to the back of her head and pain on the right side of the neck. The contact returned to the residence. The vehicle was not taken to a dealer or an independent mechanic for diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

Unknown or Other

Owner-submitted NHTSA complaint · ODI 11735365
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The vehicle experienced failure of the Anti-lock Braking System (ABS), including illumination of ABS and traction control warning lights. The failure was confirmed by a dealership, which identified an internal ABS module failure and wheel speed sensor issues. These components are available for inspection upon request. This issue is associated with Safety Recall 94B, which addresses defects within the ABS system. At the time of failure, there was no remedy available under this recall. The failure impacted critical safety systems, including braking stability and traction control, creating a potential safety risk, particularly during braking or adverse driving conditions where ABS functionality is essential. The issue was reproduced and confirmed by an authorized dealership, which replaced the ABS module and related components after diagnostic testing. Prior to failure, warning indicators including ABS and traction control lights were present on the dashboard. A recall remedy for Safety Recall 94B was later released. However, despite the failure involving the same system identified in the recall, the manufacturer has denied that the repair is related, without providing a technical explanation. This raises concern regarding whether similar safety-related failures are being consistently identified and addressed.

Electrical System

Owner-submitted NHTSA complaint · ODI 11734463
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I just had a recall repair for my ABS system which was electrical done to my 2019 jeep grand Cherokee. I drove off the lot with it but the next day it wouldn't start, I called the dealership back for an inspection but they stated I would have to pay for a diagnostic. I stated the code that came up when I hooked my OBD scanner up the code for my park, neutral, switch input circuit popped up. I told the dealership numerous times about the code but they are ignoring the code and saying it is my starter and batteries. Mind you I take it to this dealership all the time I never once heard them say I needed any of these things until now. So I told them I need a diagnostic on the electrical issue but once again they are brushing off the circuit code and jumping to the starter but stated I would have to pay $2,319 for a starter and see what comes up, which means spending money for something that is not the problem.

NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.

A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.

Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.

OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA

MANUFACTURER COMMUNICATIONS

TOTAL COMMUNICATIONS0

No NHTSA manufacturer communication records were returned for this year, make, and model.

Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.

Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.

Source: National Highway Traffic Safety Administration manufacturer communications

NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION

NHTSA DEFECT INVESTIGATIONS

TOTAL INVESTIGATION RECORDS0

No applicable NHTSA defect investigation records were returned for this year, make, and model.

NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.

Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.

View official NHTSA investigation data ↗

DESCRIPTIVE SOURCE OVERLAP

CROSS-SOURCE VEHICLE DATA

CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.

ComponentOwner complaintsManufacturer communicationsRecall campaignsNHTSA investigationsOfficial sources containing records
Engine and Engine Cooling50102 of 4
Service Brakes1150001 of 4
Electrical System820001 of 4
Unknown or Other720001 of 4
Hydraulic640001 of 4
Engine610001 of 4
Power Train440001 of 4
Air Bags180001 of 4
Vehicle Speed Control150001 of 4
Steering140001 of 4

Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.

complaint
Available
communication
Available
recall
Available
investigation
Available
production
Unavailable

OFFICIAL NHTSA SAFETY RECALL DATA

SAFETY RECALLS

7 recall campaigns found

01SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 24V838000November 7, 2024

Summary

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Safety Consequence

A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

Remedy

Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

02ENGINE AND ENGINE COOLINGCampaign 23V411000June 8, 2023

Summary

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Safety Consequence

An engine stall can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

03FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMPCampaign 22V406000June 9, 2022

Summary

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Safety Consequence

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

04SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 22V426000June 9, 2022

Summary

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Safety Consequence

A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

Remedy

This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

05ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)Campaign 20V699000November 12, 2020

Summary

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Safety Consequence

Combustion in the intake manifold can increase the risk of a fire.

Remedy

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 20V191000September 10, 2020

Summary

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07POWER TRAIN:DRIVELINE:DIFFERENTIAL UNITCampaign 20V183000March 26, 2020

Summary

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

Safety Consequence

A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).

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