USED VEHICLE RESEARCH

2017 Jeep Grand Cherokee

Is This A Good Car? organizes available NHTSA-derived research for the 2017 Jeep Grand Cherokee. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.

DATA CONFIDENCE: Moderate

Owner complaints

363NHTSA records

Recall campaigns

6Year, make and model lookup

Manufacturer communications

0Matched NHTSA records

Investigations

0Matched NHTSA records

EVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY

DATA CONFIDENCE

Moderate

Data Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.

Why this rating?
Owner complaint data
Available
Manufacturer communications
Available
Recall data
Available
Investigation data
Available
Production denominator
Unavailable
Complaint component completeness
100%
Mileage completeness
0%
Incident-date completeness
100%

DESCRIPTIVE ANALYTICS

DATA INSIGHTS

Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.

Complaint records analyzed
363
NHTSA complaints
Most reported component
Engine
28% of categorized complaint records
Top-three component concentration
58%
Records mentioning at least one top-three component
Median reported incident mileage
Not available from current source
0 valid mileage observations
Recall campaigns
6
NHTSA recalls
Most recent recall report
June 8, 2023
NHTSA recalls
Manufacturer communications
0
NHTSA manufacturer communications
Most documented component
Not available
NHTSA manufacturer communications
Top-three communication concentration
Not available
Share of categorized manufacturer communications

SOURCE COMPLETENESS

DATA QUALITY

Complaint records analyzed
363
Component classification available
100%
Incident date available
100%
Mileage available
0%
Structured outcome fields available
100%

Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.

Learn about CarIQ methodology

PRODUCTION-ADJUSTED DESCRIPTIVE METRIC

NORMALIZED COMPLAINT CONTEXT

Production-normalized complaint data is not currently available for this vehicle.

This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.

It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.

Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.

OFFICIAL NHTSA OWNER COMPLAINT DATA

OWNER-REPORTED COMPLAINTS

TOTAL COMPLAINTS363

COMPONENT CATEGORIES

Engine101 complaints
28%of categorized complaint records
Electrical System87 complaints
24%of categorized complaint records
Power Train87 complaints
24%of categorized complaint records
Unknown or Other76 complaints
21%of categorized complaint records
Fuel/propulsion System31 complaints
9%of categorized complaint records
Service Brakes29 complaints
8%of categorized complaint records
Vehicle Speed Control21 complaints
6%of categorized complaint records
Seats20 complaints
6%of categorized complaint records
Steering18 complaints
5%of categorized complaint records
Air Bags15 complaints
4%of categorized complaint records
Exterior Lighting14 complaints
4%of categorized complaint records
Electronic Stability Control (ESC)10 complaints
3%of categorized complaint records
Structure10 complaints
3%of categorized complaint records
Forward Collision Avoidance8 complaints
2%of categorized complaint records
Suspension8 complaints
2%of categorized complaint records
Engine and Engine Cooling6 complaints
2%of categorized complaint records
Visibility/wiper5 complaints
1%of categorized complaint records
Back Over Prevention4 complaints
1%of categorized complaint records
Wheels4 complaints
1%of categorized complaint records
Fuel System2 complaints
1%of categorized complaint records
Seat Belts2 complaints
1%of categorized complaint records
Tires2 complaints
1%of categorized complaint records
Diesel1 complaint
0%of categorized complaint records
Equipment1 complaint
0%of categorized complaint records
Gasoline1 complaint
0%of categorized complaint records
Traction Control System1 complaint
0%of categorized complaint records

A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.

INCIDENT REPORTS BY YEAR

1984
1
2016
2
2017
38
2018
35
2019
49
2020
46
2021
30
2022
37
2023
36
2024
36
2025
42
2026
11

Grouped from complaint records with a valid incident date.

RECENT OWNER COMPLAINTS

Fuel/propulsion System

Owner-submitted NHTSA complaint · ODI 11754248
Crash reported
Read complaint narrative

I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report

Electrical System · Engine

Owner-submitted NHTSA complaint · ODI 11751590
Read complaint narrative

After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In January/2026 I got the jeep back, but the issues remain. I`ve tried to do the inspection and the Jeep failed due to PO349, PO345, UO415 and P1009 sensors. I did report these issues to Belise Kia and their response was " we did what we need to do with the Jeep which it was changed the engine. But the engine does not appear to be replaced. I do not know what else to do.

Vehicle Speed Control · Engine

Owner-submitted NHTSA complaint · ODI 11747367
Read complaint narrative

The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The accelerator pedal was replaced, and the vehicle was repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 85,000.

Service Brakes · Engine · Fuel/propulsion System

Owner-submitted NHTSA complaint · ODI 11739098
Read complaint narrative

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: 1) Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Regained propulsion only after shifting from Drive → Neutral → Drive. Repeated occurrences. Prior dealership complaint before recall awareness. 2) Unresolved drivability issues after transmission work Q: How was your safety or the safety of others put at risk? A: Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No, they couldn't reproduce the problem. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: Dealership Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No. They first appeared in 2023

Power Train · Engine

Owner-submitted NHTSA complaint · ODI 11737363
Read complaint narrative

My 2017 Jeep Grand Cherokee just completely lost power again and almost got hit by the car following me. Almost got hit again coasting to the side of the road! This has happened before and the repair shop tried updating software which did not fix it. Why was the 2017 not included in your recall of the Power Transfer Case? Repair shop diagnosed problem the last time it happened as the PTC! I am an Attorney and want this included in your 2019-2023 recall! Please do not force me to file a lawsuit to fix this safety issue!

Engine

Owner-submitted NHTSA complaint · ODI 11734756
Read complaint narrative

I was stopped at a red light and when it turned green and I proceeded to drive, my car started to hesitate and quit moving right in the middle of the road. I finally got it to the side of the road. When I attempted to reverse it hesitated again and the R symbol started flashing and the engine light came on. The engine codes are P1D97 Clutch A or D defective and P1DB8 Unintended Torque applied while in neutral. Now it's not even drivable.

Engine

Owner-submitted NHTSA complaint · ODI 11733490
Read complaint narrative

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that the vehicle went into LIMP Mode and lost automotive power while driving 50 MPH on twelve occasions. The check engine warning light was illuminated on four occasions. There was an abnormal growling sound coming from the vehicle. There was an odor of smoke inside the vehicle. The contact pulled over and restarted the vehicle. The contact stated that the vehicle vibrated while stopped. The vehicle was towed and taken to an independent mechanic and unknown parts were replaced. The vehicle was taken to the local dealer to be diagnosed, but there was no fault codes retrieved. The dealer declined a buy back. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,556.

Power Train

Owner-submitted NHTSA complaint · ODI 11727231
Read complaint narrative

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while attempting to shift into park(P) to exit the vehicle, the vehicle started moving backwards down the slanted driveway. The contact depressed the brake pedal, and the vehicle stopped. The contact then started the vehicle and shifted into park(P). The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed or while the vehicle was stopped, the vehicle hesitated and jerked while shifting from a lower to a higher gear. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 25V011000 (Power Train). The manufacturer was notified of the failure. The failure mileage was approximately 76,000.

NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.

A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.

Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.

OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA

MANUFACTURER COMMUNICATIONS

TOTAL COMMUNICATIONS0

No NHTSA manufacturer communication records were returned for this year, make, and model.

Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.

Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.

Source: National Highway Traffic Safety Administration manufacturer communications

NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION

NHTSA DEFECT INVESTIGATIONS

TOTAL INVESTIGATION RECORDS0

No applicable NHTSA defect investigation records were returned for this year, make, and model.

NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.

Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.

View official NHTSA investigation data ↗

DESCRIPTIVE SOURCE OVERLAP

CROSS-SOURCE VEHICLE DATA

CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.

ComponentOwner complaintsManufacturer communicationsRecall campaignsNHTSA investigationsOfficial sources containing records
Engine and Engine Cooling60102 of 4
Equipment10102 of 4
Engine1010001 of 4
Electrical System870001 of 4
Power Train870001 of 4
Unknown or Other760001 of 4
Fuel/propulsion System310001 of 4
Service Brakes290001 of 4
Vehicle Speed Control210001 of 4
Seats200001 of 4

Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.

complaint
Available
communication
Available
recall
Available
investigation
Available
production
Unavailable

OFFICIAL NHTSA SAFETY RECALL DATA

SAFETY RECALLS

6 recall campaigns found

01ENGINE AND ENGINE COOLINGCampaign 23V411000June 8, 2023

Summary

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Safety Consequence

An engine stall can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

02FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMPCampaign 22V406000June 9, 2022

Summary

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Safety Consequence

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

03ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)Campaign 20V699000November 12, 2020

Summary

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Safety Consequence

Combustion in the intake manifold can increase the risk of a fire.

Remedy

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

04ELECTRICAL SYSTEM:WIRINGCampaign 18V332000May 17, 2018

Summary

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

05ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGERCampaign 17E061000October 19, 2017

Summary

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

Safety Consequence

A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06EQUIPMENTCampaign 16V686000September 23, 2016

Summary

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

Safety Consequence

If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).

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