2015 Jeep Grand Cherokee

The vehicle left the highway at approximately 55 mph and went airborne across a deep drainage ditch impacting the embankment causing the vehicle to stop in short order. Airbags did not deploy. Front seat occupants hit the dash causing whiplash and abrasions to the driver and a broken back to the passenger. Airbag deployment would have mitigated injuries to both occupants. It is unbelievable that the airbags did not deploy!!!

The vehicle lost all power in the middle of the road. We took it into the dealership. It was the high pressure fuel pump that was on recall in 2022 and went out again in 2026. Nobody will replace it due to the fact that though recall warranty has expired. But this is a big safety issue. I have metal debris all in my fuel system.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that upon returning to the vehicle after the vehicle was parked and turned off for approximately 30 minutes, green smoke emanated from inside the cabin when the door was opened. The doors were opened to allow the smoke to clear, and the contact discovered that the front passenger seat and associated electrical wiring were burned and melted. A small flame was present, which self-extinguished. The contact stated that the air conditioning system and the power windows were inoperable, and the liftgate failed to open. The dealer was notified the failure. The failure mileage was 145,000.

my jeep turned off while i was driving at 50 mph, it was throwing code P016F the fuel Pump went bad on it on 10/17/2026 i called Stelllantis and opened a case, the case # is 98439560 the fuel pump failed they refused to honor the Z46 recall on the fuel pump again. the recall was done on 9/3/2024

The issue I am reporting involves the Active Head Restraint system on my vehicle. I have been victim to the inadvertent deployment of this system not once, not twice, but three times now... In February of 2024 the driver and passenger headrests were replaced under the x88 warranty extension. As far as I know, those were the original headrests that had been replaced after they inadvertently deployed (fortunately, while no one was in the seat). Here we are, only 2.5 years later and one of the NEW headrests has failed in the same way! Once again, we were fortunate that no one was in the vehicle when it happened. My issues are these: -I am a disabled veteran with neck issues, and appear to be driving a vehicle where the head rest is a ticking time bomb. -The faulty headrests were replaced, but apparently with headrests equally faulty. -I can not afford to get rid of my vehicle, I can not in good conscience sell my vehicle at fair market value knowing it is defective, so I am stuck. -The x88 warranty extension is past the 10 years since the original headrests were put in service...but I am now dealing with a 2.5 year old headrest that has failed... -What happens if my headrest deploys while I'm driving down the road..? With my underlying medical issues, what would that do to me? Will it cause me to wreck? Will my loss of control of my vehicle impact another family on the road? WHY WAS A KNOWN FAULTY COMPONENT NOT REPLACED WITH A REENGINEERED COMPONENT THAT REMEDIED THE UNDERLYING ISSUE(S)??? I am requesting the help of all agencies with purview over this issue. Please assist me in achieving a viable remedy, not a temporary coverup bandaid. This is clearly a matter of safety and security for not only myself, but any passengers I may have as well as whatever other vehicles may be on the road around me should operation of my vehicle be impacted by the failure of this faulty "safety" device. Thank you.

The driver side active head restraint deployed with zero warning and without any external forces upon the vehicle. This is now the second front row head restraint to deploy in this manner. The passenger side deployed while our teenage daughter was sitting in the car which was stationary at the time. She suffered a head and neck injury due to this malfunction. Stellantis replaced that one and “Promised” to replace the driver side but did not follow thru on that.

The contact owned a 2015 Jeep Grand Cherokee. The contact stated that while her son was driving approximately 65 MPH on a curvy highway road, the vehicle started skidding to the right and crashed into a barrier, causing the vehicle to slide to the left and to strike another barrier. The air bags did not deploy. The driver sustained injuries to the neck, back, and right shoulder, requiring medical attention. A police report was filed. The vehicle was towed and deemed a total loss. The failure mileage was approximately 145,000.

The contact rented a 2015 Jeep Grand Cherokee. The contact stated that while driving at 55 MPH or higher, the steering wheel shook violently. The vehicle was taken to a certified mechanic who diagnosed that the front left tie rod, brake assembly, gear shifter, tires, and several electrical components required replacement or repair. As instructed, the vehicle was returned to the rental business. The failure mileage was approximately 200,000. The VIN was not available.