Owner complaints
218NHTSA recordsUSED VEHICLE RESEARCH
2020 Honda Civic
Is This A Good Car? organizes available NHTSA-derived research for the 2020 Honda Civic. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateHonda Civic2020 · VERIFIED IMAGE PENDING
Recall campaigns
5Year, make and model lookupManufacturer communications
160Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 218 NHTSA complaints
- Most reported component
- Unknown or Other 17% of categorized complaint records
- Top-three component concentration
- 44% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 5 NHTSA recalls
- Most recent recall report
- May 21, 2026 NHTSA recalls
- Manufacturer communications
- 160 NHTSA manufacturer communications
- Most documented component
- Electrical System 31% of categorized communications
- Top-three communication concentration
- 57% Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 218
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Unknown or Other · Back Over Prevention · Forward Collision Avoidance
Owner-submitted NHTSA complaint · ODI 11753827Read complaint narrative
on 7-28-26 After filling my vehicle with gas at the next red light, all lights on dashboard went on flickering warning (Christmas tree effect). on 7-29-26 After researching online Roadside came out and did Battery and alternator test that passed. I did hard reboot from instructions I found online and after several attempts the lights cleared twice, the morning of 7-30-26 when leaving for work the flickering lights came back on. Vehicle had a slight tremble but cleared after a few seconds while vehicle warmed up. I went to get the battery checked at the shop and it passed also had air filter changed. Lights still on, car is running fine, but I feel unsafe to drive and have an appt at the dealer for a diagnosis check on 7-31-26.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11749531Read complaint narrative
The A/C went out on this vehicle. The A/C only worked half way in the car. It would only cool the passenger side and not drivers side. When I took it in to get it fixed, they said it was the condenser. There was a recall for the compressor shaft seal but not the condenser. They replaced the condenser and compressor shaft seal. As I checked the Internet I found a recall for this problem in Canada but not in the U.S. I asked Honda about it. They said it was VIN specific right now unless enough people complain about this problem. If it happened in Canada it should be dealt with here. According to my search there are others in the U. S.that have had this problem. How many complaints does it take before this is dealt with?
Forward Collision Avoidance
Owner-submitted NHTSA complaint · ODI 11748962Read complaint narrative
At least a half dozen times the car would brake automatically when nothing was in front of the car. The BRAKE warning light would appear on the dashboard as the car abruptly slowed down. The car slowed down but never came to a complete stop. This happened at various speeds. Once on the freeway at high speeds, 3 times just before an intersection where I had a green light and other various times. I brought the car to 2 different dealers. They could not replicate the problem so they said there was nothing they could do. The courtesy car driver who gave me a ride said they occasionally experience the same thing in the courtesy car.
Structure · Visibility/wiper
Owner-submitted NHTSA complaint · ODI 11747930Read complaint narrative
I reported this issue to insurance. The facts are that when I was watching a family member’s toddler, I went to my vehicle to grab a stack of papers. While holding her, I reached in and grabbed the papers sitting directly on the back seat of the coupe vehicle (I.e., easy to reach). Upon grabbing the papers in one hand and holding her on my left hip, I shut the drivers side door and began walking toward the home. Immediately, I heard an odd sound like a rustle or possibly an animal scurrying. I looked around confused because I hadn’t seen anything and it wasn’t too dark. Then I looked closer and the entirety of my back windshield was shattered into a billion pieces leaking into my back seats and onto the car seat placed there for when I frequently pick up the toddler. I can’t help but think of what would’ve happened if she was in her car seat and the glass shards (which were many, sharp and permeating through each crevice and likely will remain until somehow discovered or hurting someone) would’ve fell there. Many honda owners experienced this issue of combustion in the rear windshield. It’s not safe or right. A recall should be made.
Wheels
Owner-submitted NHTSA complaint · ODI 11748079Read complaint narrative
On passenger side, 4 of 5 wheel hub bolts (lug bolts) broke off during driving. The lug nuts did not come loose. The bolts actually broke off with lug nuts attached. This caused the wheel to separate from the car while driving. This caused an accident and $5,500 damage to the car. There were no warnings from the in-car information center.
Power Train
Owner-submitted NHTSA complaint · ODI 11743792Read complaint narrative
I am the second owner of this year and model of Civic. I initially bought it back in 2021 with 14,000 miles on it. The clutch slipped and blew at around 29K miles in 2023. I brought it into a honda dealership and they were at least able to replace the clutch with the SAME CLUTCH under warranty but now it's 2026 and the clutch is going out again. Clutches should not be going out this frequently. I've driven several manuals and if you were to look up this specific year and model, it is a known issue across several forums online and youtube videos for having a "weak clutch". Despite it being a known issue, Honda refuses to announce a recall or make right by their customers who bought this specific year and model. I along with other owners of this specific year and model had our "Good Will" declined after the warranty period ended; how convenient for Honda. It would've essentially cost at least $10K in repairs for an average owner over 5 years on a relatively brand new car. That's more than 30% of the car's worth and value at MSRP.. They keep saying that all of these issues and feedbacks are being reported to the NHTSA but I honestly believe they're waiting for it to be long enough for warranties to expire and hop they can sweep it under the rug. I've driven Hondas all of my life and have loved their cars but their refusal to do right by this well known issue is leaving a sour taste in my mouth.
Visibility/wiper
Owner-submitted NHTSA complaint · ODI 11740234Read complaint narrative
The vehicle has experienced a complete failure of the A/C condenser unit due to refrigerant leaks originating from manufacturing defects in the tube walls. This matches the exact physical failure described in Honda Service Bulletin TSB #19-091. However, the manufacturer is refusing coverage because this specific VIN falls just outside their current arbitrary cutoff list. This component failure directly impacts vehicle safety by disabling the vehicle's capability to dehumidify the cabin and clear a heavily fogged windshield during sudden humidity or temperature changes, causing an immediate visibility hazard.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11738352Read complaint narrative
I am writing to file a complaint regarding the air conditioning system failure in my 2020 Honda Civic Sport. The air conditioner in my vehicle began blowing hot air instead of cold air. I took the vehicle to Honda for inspection and paid $545.15 to have the system recharged and dye inserted in order to diagnose the issue. After this service was completed, I was informed that the evaporator has failed and needs to be replaced. I was then quoted $2,475.13 for the repair. While researching this issue, I discovered that many other Honda Civic owners have reported similar air conditioning problems involving the evaporator and AC system. I also became aware of a 2021 letter involving American Honda Motor Co. and Honda dealership personnel regarding evaporator leaks in vehicles with VIN numbers beginning with 2HG or 19X. The letter stated that Honda was researching these vehicles in an effort to better understand the issue. Given the number of similar complaints and Honda’s apparent awareness and investigation into evaporator leaks, this appears to be a potentially widespread defect affecting these vehicles, even when properly maintained. The failure of the air conditioning system has caused significant inconvenience and financial burden. I believe this issue should be investigated further, as it may indicate a defect in the vehicle’s air conditioning system. I respectfully request that the NHTSA review this matter and investigate whether the evaporator failure in the 2020 Honda Civic Sport is a recurring manufacturing defect that may warrant further action or assistance for affected vehicle owners. Thank you for your time and attention to this matter.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
DOCUMENTED COMPONENTS
Shares use communications with an NHTSA component classification. One communication may identify multiple components.
RECENT MANUFACTURER COMMUNICATIONS
Engine
A25-076Service Bulletin - Oil leak at timing chain tensioner inspection cover due to possible insufficient sealant adhesion on inspection cover.
View NHTSA documentElectrical System
ATI&09122024904Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentElectrical System
ATI&08072024901Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentFuel/propulsion System
ATI&08062024906Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
View NHTSA documentElectrical System
ATI&07232024904Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentFuel/propulsion System
ATI&07222024906Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
View NHTSA documentElectrical System
ATI&07082024906Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentFuel/propulsion System
ATI&07052024901Dealer Message - Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
View NHTSA documentVisibility/wiper
A19-091Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out.
View NHTSA documentVisibility/wiper
A23-039Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
View NHTSA documentFuel/propulsion System
ATI&06032024903Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
View NHTSA documentElectrical System
ATI&05312024902Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
View NHTSA documentManufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Electrical System | 34 | 50 | 0 | 0 | 2 of 4 |
| Power Train | 31 | 4 | 0 | 0 | 2 of 4 |
| Air Bags | 29 | 1 | 0 | 0 | 2 of 4 |
| Forward Collision Avoidance | 24 | 7 | 0 | 0 | 2 of 4 |
| Fuel/propulsion System | 24 | 5 | 0 | 0 | 2 of 4 |
| Service Brakes | 14 | 2 | 0 | 0 | 2 of 4 |
| Engine | 11 | 3 | 0 | 0 | 2 of 4 |
| Wheels | 7 | 2 | 0 | 0 | 2 of 4 |
| Structure | 6 | 1 | 0 | 0 | 2 of 4 |
| Suspension | 6 | 2 | 0 | 0 | 2 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
5 recall campaigns found
01AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 26V332000May 21, 2026
Summary
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Safety Consequence
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
02AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 24V064000February 1, 2024
Summary
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Safety Consequence
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
03FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 23V858000December 18, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Safety Consequence
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
04SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDERCampaign 23V458000June 29, 2023
Summary
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Safety Consequence
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
05FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 21V215000March 25, 2021
Summary
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Safety Consequence
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
CONSIDERING BUYING ONE?
RESEARCH YOUR CANDIDATE
Enter the candidate's mileage and asking price to organize Is This A Good Car?'s available evidence. No buy/no-buy or pricing judgment is produced. Open the full research tool.