Owner complaints
377NHTSA recordsUSED VEHICLE RESEARCH
2015 Honda Civic
Is This A Good Car? organizes available NHTSA-derived research for the 2015 Honda Civic. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateHonda Civic2015 · VERIFIED IMAGE PENDING
Recall campaigns
1Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 377 NHTSA complaints
- Most reported component
- Power Train 46% of categorized complaint records
- Top-three component concentration
- 73% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 1 NHTSA recalls
- Most recent recall report
- September 15, 2015 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 377
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Structure
Owner-submitted NHTSA complaint · ODI 11741150Read complaint narrative
The component that failed is the paint on my Honda Civic. It is white and peeling/flaking under normal use. It has been occurring for a long time and is coming off of my whole car. It is causing safety issues by being exposed to the lead paint dust and chips which will cause future health problems. It is exposing bare metal to rust on my car. The white paint is continuing to peel and is a heavy concern.
Air Bags
Owner-submitted NHTSA complaint · ODI 11737592Read complaint narrative
The contact owns a 2015 Honda Civic Sedan. The contact stated while stopped at red light , another crashed into the read end of her vehicle. The contact stated that no air bags were deployed. The contact stated that she sustained whiplash and injuries to the right rib and mild concession. No medical attention was required. The contact mention she able to drive the emergency room from the scene. The contact stated that a police report was hot filed. The vehicle was driven to a collision center. The manufacturer was not notified of the failure. The approximate failure mileage was 127,897.
Air Bags · Service Brakes
Owner-submitted NHTSA complaint · ODI 11737262Read complaint narrative
The ABS system failed and the car crashed and when the ABS system failed the airbag light came on but airbags did not deploy in significant front end collision
Air Bags
Owner-submitted NHTSA complaint · ODI 11729129Read complaint narrative
I had purchased the vehicle from a private seller. It had an SRS light on at the time I purchased it. The code reader indicated high resistance to the driver airbag. While trying to change the clock spring, I removed the drivers airbag from the steering wheel and found that the wires to the airbag were cut and the wires from the harness were connected to two black blocks. A google search said that these blocks were most likely emulators. I don’t know for sure but they were certainly put there intentionally by someone and my airbag was entirely disconnected except for the green ground wire.
Electrical System
Owner-submitted NHTSA complaint · ODI 11725331Read complaint narrative
Vehicle battery drains while vehicle not in use. Have replaced the battery twice, and replaced alternator. Problem persists. When this began, it coincided with the car's door lock feature unlocking the vehicle upon approach, within about five feet, without pressing the fob. Also, if locking the vehicle if not about five feet away, it will lock and immediately unlock itself. I've seen many owners posting about identical issues, and no one seems to know how to fix the problem.
Power Train
Owner-submitted NHTSA complaint · ODI 11725339Read complaint narrative
The contact owns a 2015 Honda Civic. The contact stated that while his wife was driving approximately 35-40 MPH, the vehicle started shuddering. The driver pulled over to the side of the road and parked the vehicle. Upon shifting to drive(D) or to reverse(R), the vehicle failed to respond. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 15V574000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,603.
Electrical System
Owner-submitted NHTSA complaint · ODI 11722550Read complaint narrative
Odometer Fraud. The contact owns a 2015 Honda Civic. The contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the mileage was 63,000, and at the time of registration, it was discovered that the mileage was 248,000.
Steering · Electrical System
Owner-submitted NHTSA complaint · ODI 11713062Read complaint narrative
My steering computer is bad. The steering wheel goes the opposite way. I’ve taken it to the dealership and they’re saying that the computer software and the whole computer needs to be replaced and affects how the way the car steers and is aligned.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Power Train | 175 | 0 | 0 | 0 | 1 of 4 |
| Unknown or Other | 58 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 57 | 0 | 0 | 0 | 1 of 4 |
| Engine | 31 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 27 | 0 | 0 | 0 | 1 of 4 |
| Steering | 20 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 20 | 0 | 0 | 0 | 1 of 4 |
| Structure | 17 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 15 | 0 | 0 | 0 | 1 of 4 |
| Wheels | 13 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
1 recall campaign found
01POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 15V574000September 15, 2015
Summary
Honda (American Honda Motor Co.) is recalling certain model year 2014-2015 Civic vehicles manufactured January 16, 2014, to November 6, 2014 and 2015 Fit vehicles manufactured March 12, 2014, to May 12, 2015. The software settings that control the transmission operation may result in damage to the transmission drive pulley shaft.
Safety Consequence
If the transmission drive pulley shaft is damaged, it may break, and the vehicle may lose acceleration or the front wheels may lock up while driving, increasing the risk of a crash.
Remedy
Honda will notify owners, and dealers will update the software for the transmission, free of charge. The recall is expected to begin October 30, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU2 (Civic) and JU3(Fit).
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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