Owner complaints
141NHTSA recordsUSED VEHICLE RESEARCH
2019 Ford Mustang
Is This A Good Car? organizes available NHTSA-derived research for the 2019 Ford Mustang. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateIs This A Good Car?
Ford Mustang2019 · VERIFIED IMAGE PENDING
Recall campaigns
6Year, make and model lookupManufacturer communications
184Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 141 NHTSA complaints
- Most reported component
- Engine 32% of categorized complaint records
- Top-three component concentration
- 64% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 6 NHTSA recalls
- Most recent recall report
- June 9, 2026 NHTSA recalls
- Manufacturer communications
- 184 NHTSA manufacturer communications
- Most documented component
- Electrical System 33% of categorized communications
- Top-three communication concentration
- 59% Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 141
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
TOTAL COMPLAINTS141
COMPONENT CATEGORIES
Engine45 complaints
32%of categorized complaint records
Electrical System31 complaints
22%of categorized complaint records
Power Train26 complaints
18%of categorized complaint records
Unknown or Other19 complaints
13%of categorized complaint records
Engine and Engine Cooling11 complaints
8%of categorized complaint records
Structure9 complaints
6%of categorized complaint records
Latches/locks/linkages6 complaints
4%of categorized complaint records
Wheels6 complaints
4%of categorized complaint records
Back Over Prevention5 complaints
4%of categorized complaint records
Forward Collision Avoidance5 complaints
4%of categorized complaint records
Steering5 complaints
4%of categorized complaint records
Service Brakes4 complaints
3%of categorized complaint records
Lane Departure3 complaints
2%of categorized complaint records
Seat Belts2 complaints
1%of categorized complaint records
Visibility2 complaints
1%of categorized complaint records
Air Bags1 complaint
1%of categorized complaint records
Exterior Lighting1 complaint
1%of categorized complaint records
Seats1 complaint
1%of categorized complaint records
Vehicle Speed Control1 complaint
1%of categorized complaint records
Visibility/wiper1 complaint
1%of categorized complaint records
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
2012
1
2019
11
2020
14
2021
14
2022
14
2023
19
2024
26
2025
31
2026
11
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Engine
Owner-submitted NHTSA complaint · ODI 11744985Read complaint narrative
Engine Failure where a replacement engine is required just after a few months of purchasing the vehicle.
Engine
Owner-submitted NHTSA complaint · ODI 11744908Read complaint narrative
Coolant intrusion. This particular motor has caused NUMEROUS issues with 2019 & older Ford models, specifically with the 2.3L Ecoboost engines. The Ford Motor Company should recall & replace the engines of all models affected, mine included. I spent $2200 for a new timing system, tow fees, was broke down on the side of the road when my engine overheated. I bought this car brand new. Financed $27k & owe $3900 right now. Devastated & livid describes how I feel at the present. Coolant intrusion causing hydrolock is a KNOWN issue by Ford, and they should make things right with the owners of the vehicles affected. A new motor will cost $6500. That should NOT be a cost that the customer has to pay.
Latches/locks/linkages
Owner-submitted NHTSA complaint · ODI 11744411Read complaint narrative
The contact owns a 2019 Ford Mustang. The contact stated that while driving at various speeds, the front driver's side door suddenly unlocked and became slightly ajar. The contact immediately opened and closed the door, and then securely locked the door. The contact became aware of information related to the locking mechanism; however, the contact was unable to locate the information. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the issue. The failure mileage was approximately 82,000.
Engine
Owner-submitted NHTSA complaint · ODI 11739704Read complaint narrative
Left for work. Started running funny, stalled-started-stalled-started on my street. Got on highway about 1/2 mile, check engine light & engine temp light came on. Got off highway and called a tow to SARASOTA FORD. Tech ran diag. for codes, codes found.: P1285( cylinder head over temp ), P0316(engine misfire ), P0304( cylinder 4 misfire ), P0303(cylinder 3 misfire ), P0302( cylinder 2 misfire ), P217( engine coolant over temp ),.. Tech removed spark plugs and saw coolant in cylinder's ( 2,3,4 ) with a bore scope. Ongoing problem I found out about after the fact with the ( 2015-2019, 2.3L EcoBoost .. "ECO-BOOM" motor ). Specifically between cylinder's 2 & 3... Was quoted a repair cost of over $10,000.00 -12,000.00 dollars. It's been next to my house for almost a year now. Bought the car used in JANUARY 2021 with my son with no explanation of the known problem. If known I would not have bought the car, 2019/FORD/MUSTANG/2DR CPE ECOBOOST FASTBACK. Diagnostics were done on 06/04/2025 at ... Incident happened around 05/30-31/2025, That's about all I got
Engine and Engine Cooling
Owner-submitted NHTSA complaint · ODI 11737649Read complaint narrative
The contact owns a 2019 Ford Mustang. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The vehicle's speed did not accelerate above 20 MPH. In addition, the check engine warning light illuminated. The vehicle was driven to the shoulder of the road. The vehicle was towed to the contact's residence. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
Power Train
Owner-submitted NHTSA complaint · ODI 11736526Read complaint narrative
Rebuilt transmissions are bad. Two in the last four weeks have been placed in my 2019 California Special Edition Mustang, and both are bad. They both came from the Ford manufacturer. The transmission locks up at any point while driving at any speed, causing the car to jerk to a standstill, and only while you are driving. We were on 465, and the car automatically stopped in the middle of the highway while other vehicles were flying by and behind me. We were almost hit by several vehicles. This also occurred while the mechanic test drove the car with the second rebuilt transmission placed in my car. No warnings, nothing before this occurred. This is a huge safety hazard and risk for many. The dealership is aware and advised me to contact Ford Motor Company and not to drive my car until something can be done. I have contacted Ford Motor Company, and they have yet to do anything or reach back out to me regarding this safety issue. The car is available for inspection at any time needed since it is still sitting at the dealership with the second rebuilt transmission in it that is no good.
Power Train
Owner-submitted NHTSA complaint · ODI 11735768Read complaint narrative
My 2019 Ford Mustang Ecoboost Premium Fastback is having an issue with the transmission. When I shift from park to reverse or from reverse to drive, the car makes a clunking noise. There are times when i do a doubletake in my rear view mirror to see if someone has hit me in the back, this happens sometimes when i shift into reverse. Also, I have to stay back at least a car length behind vehicles as the car will sometimes lunges forward which can cause an accident. Will be taking my vehicle into service for this problem.
Engine and Engine Cooling
Owner-submitted NHTSA complaint · ODI 11731555Read complaint narrative
The contact owns a 2019 Ford Mustang. The contact stated that it was difficult to start the vehicle. While driving at 30 MPH, there was a significant amount of white smoke coming out of the exhaust pipes, reducing the visibility of the rear of the vehicle. The contact was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed, and it was determined that the engine was blown. The dealer determined that the engine needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 44,000.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
TOTAL COMMUNICATIONS184
DOCUMENTED COMPONENTS
Electrical System60 communication records
33%OF CATEGORIZED
Power Train36 communication records
20%OF CATEGORIZED
Equipment32 communication records
17%OF CATEGORIZED
Unknown or Other27 communication records
15%OF CATEGORIZED
Engine and Engine Cooling11 communication records
6%OF CATEGORIZED
Seats10 communication records
5%OF CATEGORIZED
Electrical System:software8 communication records
4%OF CATEGORIZED
Engine6 communication records
3%OF CATEGORIZED
Shares use communications with an NHTSA component classification. One communication may identify multiple components.
RECENT MANUFACTURER COMMUNICATIONS
Electrical System · Unknown or Other
25H05 S1Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
View NHTSA documentElectrical System · Unknown or Other
25N15 S1Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
View NHTSA documentElectrical System · Structure:body · Unknown or Other
SSM 54601Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
View NHTSA documentElectrical System
SSM 54589Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
View NHTSA documentVisibility/wiper
25N15Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen
View NHTSA documentVisibility/wiper · Unknown or Other
25N15Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
View NHTSA documentUnknown or Other
25L02Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
View NHTSA documentElectrical System · Unknown or Other
25H05This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
View NHTSA documentElectrical System · Power Train
SSM 54366Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
View NHTSA documentPower Train
TSB 25-2475This bulletin supersedes TSB 25-2301. Reason for update: update the Part List Description. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary as needed to ensure proper function. Add a new line to the repair order to document any additional
View NHTSA documentUnknown or Other
TSB 25-2500This article supersedes TSB 23-2334 to update the model years affected and part list. Some of the vehicles listed in the Model statement above may exhibit a sagging headliner or a gap where the headliner meets the upper door weatherstrip.
View NHTSA documentPower Train · Electrical System
TSB 25-2301This bulletin supersedes TSB 25-2126. Reason for update: update the Part List and Service Procedure. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary as needed to ensure proper function. Add a new line to the repair order to documen
View NHTSA documentManufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
TOTAL INVESTIGATION RECORDS0
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Engine | 45 | 6 | 0 | 0 | 2 of 4 |
| Electrical System | 31 | 60 | 0 | 0 | 2 of 4 |
| Power Train | 26 | 36 | 0 | 0 | 2 of 4 |
| Unknown or Other | 19 | 27 | 0 | 0 | 2 of 4 |
| Engine and Engine Cooling | 11 | 11 | 0 | 0 | 2 of 4 |
| Structure | 9 | 2 | 0 | 0 | 2 of 4 |
| Latches/locks/linkages | 6 | 2 | 0 | 0 | 2 of 4 |
| Back Over Prevention | 5 | 1 | 0 | 0 | 2 of 4 |
| Steering | 5 | 4 | 0 | 0 | 2 of 4 |
| Service Brakes | 4 | 1 | 0 | 0 | 2 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
6 recall campaigns found
01ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 26V372000June 9, 2026
Summary
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles previously repaired incorrectly under recall number 19V076. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Safety Consequence
A blank instrument cluster that fails to display critical safety information, such as vehicle speed or safety system warnings, increases the risk of a crash.
Remedy
Dealers will reprogram the Instrument Panel Cluster Assembly (IPC) software, free of charge. Owner notification letters were mailed July 13, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C27. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
02BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 25V572000September 4, 2025
Summary
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Safety Consequence
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
03BACK OVER PREVENTION:SOFTWARECampaign 25V442000June 27, 2025
Summary
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Safety Consequence
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
04POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 22V382000May 27, 2022
Summary
Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.
Safety Consequence
A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.
Remedy
Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
05POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Campaign 20V263000May 8, 2020
Summary
Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Safety Consequence
If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Remedy
Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
06ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 19V076000February 11, 2019
Summary
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Safety Consequence
A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
Remedy
Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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