Owner complaints
165NHTSA recordsUSED VEHICLE RESEARCH
2024 Toyota RAV4
Is This A Good Car? organizes available NHTSA-derived research for the 2024 Toyota RAV4. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateToyota RAV42024 · VERIFIED IMAGE PENDING
Recall campaigns
3Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 165 NHTSA complaints
- Most reported component
- Unknown or Other 28% of categorized complaint records
- Top-three component concentration
- 58% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 3 NHTSA recalls
- Most recent recall report
- October 30, 2025 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 165
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Electrical System · Lane Departure
Owner-submitted NHTSA complaint · ODI 11754306Read complaint narrative
2024 Toyota RAV4 Hybrid Limited : issues with vehicle detection but not limited to the Blind Spot Monitoring System (BSM) . Complaint includes problems with the vehicle's sensors and electronic control units (ECUs), which is leading to difficulties in detecting other vehicles on the road and posses ongoing safety concerns about the reliability of my vehicle's safety features, particularly when driving my car on freeways and surface streets. Sensor Malfunctions: I continue to have malfunctions with the sensors that are supposed to detect nearby vehicles. I have taken my vehicle into Wilsonville Toyota’s Service Center in [XXX] twice, once in XXX and again in XXX after having at least two near collisions due to the fact that my car did not detect an approaching vehicle. On one occasion my friend ([XXX]) was in my car with me when we almost hit another car when changing lanes on the freeway because my car DID NOT DETECT a vehicle in the lane I was attempting to change. I feel unsafe due to the inconsistent performance of my BSM System Malfunction. I have visited my Toyota dealer for diagnostics and potential software updates but have been told repeatedly that if they, Wilsonville Toyota Service Center (WTSS) cannot reproduce the issue then it does NOT exisit. However, after having and picking up my vehicle from the repair shop at WVTS on XXX I spoke with the acting Assistant Service Manager, Kevin, who stated to me me that if it happens again to return and he will go for a test drive with me to see if I could reproduce the situation so that he could see it and make documentation of it so that it will then be “a thing”. Well I did just that on XXX when my husband , [XXX] , and I returned to WVTS and took Kevin for a test drive where Kevin experienced my exact concerns with the BSM’s Malfunction on more than 4 times on our short test drive. Upon our return from the test drive Kevin immediately offered me a free loaner. BSM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure
Owner-submitted NHTSA complaint · ODI 11752528Read complaint narrative
Vehicle trunk fails to respond and doesn’t open. Inside button and trunk button do not work all of the time. Safety issue when having animals crated in back.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11751276Read complaint narrative
When using the CarPlay feature I am not able to use the maps. When using the maps the it glitches out and constantly reroutes spastically and feels very unsafe while driving. I looked up if this was a common issue with other 2024 rav4 owners and I learned it is. It was explained as an issue with the antenna not being able to keep up with the location of the phone. This issue has caused me to not be able to use my screen while driving and defeats the whole purpose of having that feature in the car. I tried calling a Toyota dealership to fix the problem but was told I would need to pay 200 dollars just to get the car looked at and being as this is a defect with the vehicle that feels unfair. I appreciate any assistance you can offer to resolve this issue for myself and any others experiencing the same problem.
Power Train · Electrical System
Owner-submitted NHTSA complaint · ODI 11750703Read complaint narrative
Toyota addresses a front transfer case issue (groan/buzzing noise) on certain 2019–2020 RAV4 AWD vehicles (specifically Adventure and Limited grades) through a Voluntary Emissions Recall / Customer Support Program (No. 20TE03) o
Back Over Prevention
Owner-submitted NHTSA complaint · ODI 11749016Read complaint narrative
Reversed camera stopped working. Giving a blank screen. Mechanic says it is the camera itself and not covered under recall. Vehicle is no longer under warranty due to mileage.
Lane Departure
Owner-submitted NHTSA complaint · ODI 11746514Read complaint narrative
The contact owns a 2024 Toyota RAV4. The contact stated that while driving approximately 55-60 MPH on a freeway, the blind spot monitoring system intermittently failed to detect vehicles in adjacent lanes. The contact stated that the failure nearly resulted in two crashes. There were no warning lights illuminated. The contact continued driving the vehicle to the residence. The vehicle was taken to a dealer within one week for inspection; however, the dealer was unable to duplicate the failure and no repair was performed. The contact stated that the failure recurred, and the vehicle was returned to the dealer, where it remained. The vehicle had not been diagnosed. The manufacturer was notified of the failure; however, no update was provided. The failure mileage was approximately 18,000.
Electrical System · Equipment
Owner-submitted NHTSA complaint · ODI 11746518Read complaint narrative
The contact owns a 2024 Toyota Rav4. The contact stated that while driving approximately 30 MPH in a neighborhood, an advertisement unexpectedly appeared on the center display and obstructed the navigation screen. The contact stated that on the most recent failure, the navigation screen returned after a short while; however, on a previous occasion, the navigation screen could not be restored without restarting the vehicle. The contact expressed concern that the condition prevented access to the navigation system while driving. The vehicle was taken to a dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure; however, no response was received. The failure mileage was approximately 17,500.
Steering · Unknown or Other · Engine
Owner-submitted NHTSA complaint · ODI 11745756Read complaint narrative
I was in a drive thru and my car had been idling for less than 5 minutes in the rain and started shuttering really bad with my roms dipping low. i put the vehicle in park and the the entire vehicle shut off and would not stay on without dying. for the next 20 minutes everytime i tried to start it it shut off immediately no matter what i would do. the vehicular kept telling me “Engine Stopped steering power low”. it let me put the vehicle in accessory mode and was fine but my steering wheel remained locked. after about 30 minutes i was able to get the vehicle to start and pull up about 15 feet before it shuttered and i put it in park and it died again. i had to get it towed to the dealership.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Unknown or Other | 47 | 0 | 0 | 0 | 1 of 4 |
| Engine | 37 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 31 | 0 | 0 | 0 | 1 of 4 |
| Steering | 25 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 16 | 0 | 0 | 0 | 1 of 4 |
| Structure | 15 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 14 | 0 | 0 | 0 | 1 of 4 |
| Vehicle Speed Control | 12 | 0 | 0 | 0 | 1 of 4 |
| Air Bags | 11 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 7 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
3 recall campaigns found
01BACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 25V744000October 30, 2025
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
02ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 25V595000September 11, 2025
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Safety Consequence
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy
Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
03SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERCampaign 24V911000December 5, 2024
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Safety Consequence
A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle. Wheel detachment can result in a loss of vehicle control. Either condition increases the risk of a crash.
Remedy
Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge. In addition, any damaged components will be replaced, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA14 and 24LA08.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
CONSIDERING BUYING ONE?
RESEARCH YOUR CANDIDATE
Enter the candidate's mileage and asking price to organize Is This A Good Car?'s available evidence. No buy/no-buy or pricing judgment is produced. Open the full research tool.