2023 Toyota RAV4

Was pulling up to park in a space inside a parking garage. To properly be within the parking space, one had to park a little bit on a slanted slope so as I was turning the car to the right side, to park, I went to tap the gas pedal to ensure I had enough momentum to properly be parked within the parking space. When I tapped the gas pedal, the car accelerated with a lot more speed and momentum than I anticipated. The car slammed into the wire wall and the inside wall of the parking garage. The anti-collision features did not activate and the acceleration achieved was disproportionate to the amount of pressure on the gas pedal. Luckily no one was harmed and no other vehicles were damaged. I don't recall seeing any type of warning or alert during this event. I believe the car was going from EV mode to Non-EV mode and that caused the sudden unexpected acceleration. The vehicle is currently at a collision center for repairs but I wanted to report this incident as I do not believe it was driver error, I do believe that this vehicle had a few components fail.

SAFETY RISK!!!! Component: Forward Collision Avoidance / Lane Departure / Electrical System / Exterior Lighting Description: While driving my 2023 Toyota RAV4 XSE, the dashboard suddenly displayed simultaneous critical safety errors: "Front Camera Unavailable," "RSA Malfunction" (Road Sign Assist), and "Pre-Collision System (PCS) Malfunction." Recently, the "Headlight System Malfunction" warning also triggered because the Automatic High Beam (AHB) system relies on the same sensor. An official diagnosis by a certified Toyota dealership confirmed Diagnostic Trouble Code (DTC) C1A9447: Image processing microcomputer in front recognition camera watchdog/safety MCU failure. The dealership confirmed this is an internal component hardware failure requiring a full camera replacement and ADAS calibration. Safety Risk: This manufacturing defect completely disables the vehicle’s Pre-Collision System, entirely removing automated emergency braking, lane-keep safety features, and automatic high-beam headlight safety controls without warning. Driving without automated emergency braking puts the driver, passengers, and surrounding traffic at an immediate risk of an unmitigated collision. Toyota is aware of these microcomputer watchdog failures via internal Technical Service Bulletins but is forcing consumers to pay over $2,100 out-of-pocket to repair a failed factory safety module. A formal safety investigation and recall are urgently required to address this widespread component defect.

A 2023 Toyota RAV4 Hybrid XSE, purchased October 17, 2023, has experienced serious, recurring safety-related electronic failures for more than two years. The rearview backup camera intermittently displays a completely black image, even while other camera display functions remain operational. The multimedia/navigation screen also malfunctions or goes black while driving, causing navigation directions to disappear unexpectedly. These failures create dangerous conditions. Loss of the backup camera compromises a critical safety feature when reversing, particularly around pedestrians and children. Unexpected display failures while driving can cause dangerous distractions and increase the risk of a collision, serious injury, or death. Toyota's authorized dealership technicians have PERSONALLY WITNESSED these malfunctions. Despite repeated service attempts on April 16, 2025; September 24, 2025; September 1, 2026; and October 2, 2026, the vehicle has NEVER been permanently repaired. The dealership repeatedly returns the vehicle with the same problems unresolved or recurring. Only after escalation did Toyota suddenly claim to have identified a possible repair. However, the earliest available appointment with a loaner vehicle is November 24, 2026. After years of unsuccessful repairs, this is completely unacceptable. NHTSA Safety Recall #25V744000 describes the same type of blank or frozen rearview camera malfunction. This vehicle exhibits substantially similar symptoms. An urgent investigation is requested to determine whether the same or a related defect affects additional vehicles. Photographic evidence, multiple videos, and service records document these failures. IMMEDIATE ACTION IS REQUESTED. After years of unsuccessful repairs and continued safety concerns, manufacturer intervention and consideration of a replacement vehicle or repurchase are warranted. This dangerous situation should not continue until someone is seriously injured.

The rear fixed panoramic roof glass panel spontaneously shattered while driving on the highway at 70 mph with no external impact or road debris present. The shattering sounded like a gunshot. The sliding panel below the glass was closed at the time, but this could have been a major safety issue if it was open and glass shattered into the vehicle and hit the driver. The roof glass was inspected by the collision center and our insurance company covered it as a comprehensive claim with zero evidence of a collision or impact. There was no warnings prior to failure of the glass.

The contact owns a 2023 Toyota Rav4. The vehicle was previously taken to the dealer to be repaired under NHTSA Campaign Number: 25V595000 (Electrical System); however, the dealer repeatedly delayed the repair due to parts availability issues. The dealer kept the vehicle for the duration due to the instrument panel failing. Once the parts had arrived and the repairs started, the dealer declined to complete the recall repair because the vehicle had accumulated too many miles. The failure mileage was 126,293.

My daughter was driving it on the interstate and I was the passenger. When she got up to 60MPH, the hood of the car began a slight vibration. When she got up to 70MPH, the hood began to flutter. As soon as possible, she exited the interstate so that I could be sure the hood was closed properly. It was, but it was still possible to press down on the hood. Though I've had the car two years, most of my driving is local with speed limits far below 60MP. The few times I've been on open highway, I can't see the hood seated in the driver's seat...I am short. I've found information on the Internet that this is a known issue with Rav4's in a certain year range. I have NOT been able to find out if it is only some Rav4's in those years or all models. I feel this is a safety issue....what is to keep the hood from flying open or OFF at highway speeds? Is the buyer expected to drive under 60MPH for the life of the vehicle? This defect WAS NOT disclosed when I purchased the car in 2024.

While in stop and go traffic during heavy rain, vehicle stalled and would not restart. After several attempts, it did restart but ran very rough. A couple days before, a red warning light came on for the steering system, also during a rain event.

Vehicle produces a plastic-sounding grinding noise from the brake area whenever the vehicle rolls over a rough or uneven road surface while braking. This has occurred since purchase of the vehicle and continues to occur as of current mileage (approximately 45,000 miles). The noise is distinct from normal brake pad wear squeal -- it sounds like a hard plastic component grinding or rattling, correlated specifically with braking over bumps/uneven pavement rather than constant or speed-dependent. The dealer has not yet inspected this specific complaint. Other owners of the same model year have filed similar NHTSA complaints describing brake grinding/squealing noise beginning well under 10,000 miles, with one referencing a technical service bulletin for brake noise on 2019-2023 model year vehicles of this make/model, suggesting this may be a widespread condition rather than an isolated defect.