2021 Chevrolet Tahoe

While at a drive thru, my 2021 Chevy Tahoe High Country experienced a total failure with no advance warning where the engine shut down and would not restart despite what appeared to be good electrical power. We tried to jump start the vehicle with both another vehicle as well as a AAA power pack with no luck. The vehicle was not movable and had to be towed using a lift truck to the dealer. The dealer performed an analysis, reproduced the problem, and determined that the engine failed due to a spun bearing despite no documented codes from the analysis. In performing research, this failure appears identical to NHTSA Campaign 25V274 / GM number N252494000 however the car has been deemed to not be covered with mileage at 139,300.

-On the date of Monday XXX at approximately 4:30 pm est I was traveling on [XXX] and transmission felt like a possible slip happened in transmission. At approximatively 4:45pm est I made it home tried to back vehicle into parking space and reverse was lost. Vehicle didn't and wouldn't shift into reverse. I had to push vehicle in spot backwards. No check engine or warning lights were displayed on dash. - On Tuesday XXX. I contacted [XXX] of [XXX] approximately at 8:30 am est. [XXX] answered. I explained the symptoms and asked If I could bring in within the hour or so. He stated it would be fine to bring in. - At approximately 9:10 am est My girlfriend and [XXX] daughter got in vehicle. Started vehicle no service lights were on, but had no reverse still no reverse. My girlfriends mother was following us to pick us up at dealership as we dont have a 2nd vehicle. We started out driveway to [XXX]. I had no problems at 1st then prior to the intersection of [XXX] the Vehicle lost control on its own. The sequences happened fast and abrupt. 1. Vehicle downshifted roughly to about 3 gear 2. Lost power steering 3. engine over revved 4. vehicle pulled right. During this time as a professional trained driver. I removed us off [XXX] off road way on to [XXX] (To the right) to avoid being in an accident. I would say that the speed was roughly 20MPH at turn as I was avoiding the accident that could of potentially happened. I was not on asphalt the whole time to make turn as I had a limited vehicle (Not properly functional). I was able to stop at [XXX] to stop. Stopped on Brigantine is when I pointed out to my girlfriend that the lights just came on. in the meantime, we received a phone call from [XXX] (Girlfriends mom) asking where we went as she didn't see us. We explained to her situation, and she met on Brigantine and followed us to dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Supplemental Restraint System (SRS) light illuminated on the dashboard. The vehicle was taken to an authorized Chevrolet dealership (Goodwin Chevrolet in Oxford, ME) for diagnostic testing on July 22, 2026. The certified technician diagnosed a catastrophic component failure within the primary safety restraint system, noting that the driver's seat side airbag has failed and must be completely replaced. The vehicle has only 53,472 miles. Because the SRS system is currently experiencing a critical fault, the driver's side airbag -- and potentially the rest of the vehicle's airbag deployment network -- is compromised and may fail to deploy as intended in the event of a collision. The manufacturer (General Motors) was contacted but refused to assist with the repair of this premature safety restraint failure, leaving a severe, active safety hazard unresolved.

I purchased my vehicle new in 2020. It presently has around 83,000 miles. From early on, it has occasionally hesitated, then jumped when putting the car in reverse. I spoke to the dealership years ago but they said it was nothing. On July 19, 2026, my car randomly would not shift above (probably) second gear on the highway. After parking, it would not shift into reverse at all. The vehicle was towed more than 30 miles to my hometown dealership as it was inoperable. It now requires something approaching a transmission replacement costing between $2500-4500, or more. I am aware that this is a recurring problem with GM vehicles of this type and era, and it seems absurd to have so many vehicles with failing transmissions before they even reach 100,000 miles.

The engine in my 2021 Chevrolet Tahoe High Country equipped with the 6.2L V8 (L87) experienced a catastrophic failure. While driving, the vehicle suddenly lost power, displayed a “Service ESC” warning, illuminated the check engine light, and unexpectedly shifted into Neutral. After stopping the vehicle, it would not restart. The dashboard would illuminate, but the engine would only produce a faint clicking sound and would not crank. The vehicle was towed to a Chevrolet dealership, where it remains available for inspection. How was your safety or the safety of others put at risk? This failure occurred while I was driving, causing an unexpected loss of power and propulsion. The vehicle became disabled without warning, creating a significant risk of being struck by surrounding traffic. Losing the ability to accelerate or safely maneuver a full-size SUV in traffic placed both me and other motorists at risk of a serious crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The vehicle was towed to an authorized Chevrolet dealership, Crews Chevrolet. The dealership confirmed that the engine had catastrophically failed and advised that it qualified for replacement under General Motors’ special coverage program for the 6.2L L87 engine. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle has been inspected by an authorized Chevrolet dealership. General Motors has authorized replacement of the engine under its special coverage program. No police report was filed because there was no collision.

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle unexpectedly stalled. There was no warning light illuminated. There were no warning lights illuminated before the failure. The contact attempted to restart the vehicle; however, the engine cranked but failed to start. The contact stated that the vehicle had experienced the failure associated with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 68,000.

I was having an airbag light randomly come up on my dash, and when I would start the vehicle it would state “Service Restraints system”, this started this summer when the weather got hot outside. I took the vehicle in to Serpentini Chevy is Tallmadge Ohio 44278, and they said that a wiring harness and connector need replaced. I saw that there was a recall in 2021 for this exact issue. My vehicle is 5 years old and under 100,000 miles and has never been in an accident and was Chevy certified pre owned. Due to this being a airbag safety issue and a previous recall, it should be a current issue and recall as well

My transmission failed and it has been in a shop for 2 months. The pistons in the transmission failed not sure why but made it not go in reverse. The parts were on backorder for atleast a month. The warranty is out and my extended warranty will not pay because Chevorlet Dealership failed to flush my transmission when it was in for service. The transmission is a known problem on these models and was recalled for the diesel models but not the gas models.