Owner complaints
101NHTSA recordsUSED VEHICLE RESEARCH
2018 Chevrolet Tahoe
Is This A Good Car? organizes available NHTSA-derived research for the 2018 Chevrolet Tahoe. This page includes owner complaint records, safety recall campaigns, manufacturer communications, defect investigations, and information about the completeness of the available evidence.
DATA CONFIDENCE: ModerateChevrolet Tahoe2018 · VERIFIED IMAGE PENDING
Recall campaigns
3Year, make and model lookupManufacturer communications
0Matched NHTSA recordsInvestigations
0Matched NHTSA recordsEVIDENCE AVAILABILITY — NOT VEHICLE RELIABILITY
DATA CONFIDENCE
ModerateData Confidence measures how much usable evidence CarIQ has for this vehicle. It does not measure how reliable the vehicle is.
Why this rating?
- Owner complaint data
- Available
- Manufacturer communications
- Available
- Recall data
- Available
- Investigation data
- Available
- Production denominator
- Unavailable
- Complaint component completeness
- 100%
- Mileage completeness
- 0%
- Incident-date completeness
- 100%
DESCRIPTIVE ANALYTICS
DATA INSIGHTS
Derived from official NHTSA source records. These statistics are descriptive and are not a reliability score.
- Complaint records analyzed
- 101 NHTSA complaints
- Most reported component
- Unknown or Other 25% of categorized complaint records
- Top-three component concentration
- 53% Records mentioning at least one top-three component
- Median reported incident mileage
- Not available from current source 0 valid mileage observations
- Recall campaigns
- 3 NHTSA recalls
- Most recent recall report
- October 1, 2020 NHTSA recalls
- Manufacturer communications
- 0 NHTSA manufacturer communications
- Most documented component
- Not available NHTSA manufacturer communications
- Top-three communication concentration
- Not available Share of categorized manufacturer communications
SOURCE COMPLETENESS
DATA QUALITY
- Complaint records analyzed
- 101
- Component classification available
- 100%
- Incident date available
- 100%
- Mileage available
- 0%
- Structured outcome fields available
- 100%
Completeness describes fields present in the retrieved complaint records. It is not a data-quality grade or a vehicle assessment.
Learn about CarIQ methodologyPRODUCTION-ADJUSTED DESCRIPTIVE METRIC
NORMALIZED COMPLAINT CONTEXT
Production-normalized complaint data is not currently available for this vehicle.
This metric compares the number of NHTSA owner complaint records retrieved by CarIQ with NHTSA-reported production volume for the corresponding vehicle population.
It is not a vehicle failure rate. Complaint reporting behavior, vehicle age, time on the road, production definitions, and other factors can affect the result.
Source: National Highway Traffic Safety Administration, Early Warning Reporting, Light Vehicle Production Data. Read the methodology.
OFFICIAL NHTSA OWNER COMPLAINT DATA
OWNER-REPORTED COMPLAINTS
COMPONENT CATEGORIES
A complaint may list more than one component and therefore contribute to multiple categories. Percentages show the share of categorized complaint records that mention each component—not the percentage of vehicles affected. Category percentages may overlap.
INCIDENT REPORTS BY YEAR
Grouped from complaint records with a valid incident date.
RECENT OWNER COMPLAINTS
Tires
Owner-submitted NHTSA complaint · ODI 11754056Read complaint narrative
LT275 65 R18 123/120 R DOT 1 BE BP AT 21 My daughter has pictures of the tires, all four tires (all bought at the same time) 05/6/23 from Discount Tire, are splitting along the side wall, originating at the tread line, we have talked with Discount tire, there are 40,000 miles approximately on the tires. They have been appropriately rotated and balanced. There have been no repairs of the tires. This is noted to be a defect, not normal wear and tear of the tire, per Discount Tire. They have offered 423.00 credit to purchase new, and have come back with 50% off new tires. Since this is a defect, verse actual wear and tear I do not believe that is appropriate. 75-100% of the replacement value. The tires should reasonably last between 5-6 years. The defect increases the risk of a blow out on any one or several of the tires. Discount Tire in Lubbock has confirmed that there is an issue, but I am not happy with their resolution.
Power Train · Unknown or Other · Engine
Owner-submitted NHTSA complaint · ODI 11753184Read complaint narrative
Out of nowhere without any warning light all of a sudden couldn’t back up when geared into reverse to reverse. Turned the vehicle off and back on, then was able to reverse. Left parking lot and was on the road and vehicle started loosing speed, then put into park with hazard lights. When attempting to get off the road for safety reasons tried putting into drive and the car then drove in reverse. Local Fire department came and called in the local police dept for assistance and pushed vehicle off to the side and tow company came and took to the auto shop with information today of the transmission going out, and with that causing happening causing the Fluid to Smell Burnt and Full. The auto shop test Drove and made It 30 Feet and Would Not Move. Transmission Is Failing and Causing the Concern.
Structure
Owner-submitted NHTSA complaint · ODI 11751098Read complaint narrative
EVERYTIME IT RAINS REALLY HARD, MY DRIVERS SIDE B PILLAR WHERE THE HANDLE AND SEAT BELT IS, IS SOAK AND WET FROM A LEAK. THIS HAPPENS ALL THE TIME. I HAVE HAD MY SUNROOF CHECKED, MY WINDSHIELD CHECKED AND DRAIN TUBES CHECKED. THERE IS NEVER ANY WATER OR WETNESS ON THE FLOOR, ITS ONLY THE HEADLINER. THIS HAS BEEN AN ON-GOING ISSUE. I HAVE BEEN INVESTIGATING IF THERE ARE OTHER TAHOES DOING THE SAME AND YES THERE ARE AND 1 HAD WENT TO A BODY SHOP AND THEY FOUND OUT THAT THE MANUFACTURER WELDS WERE NOT WELDED CORRECTLY, WHICH CAUSES WATER TO GET INTO THE ROOF. THIS CAN CAUSE MOLD AND EVENTUALLY OTHER ISSUES. IT HAS STAINED MY HEADLINER. SOMETHING NEEDS TO BE DONE ABOUT THIS BECAUSE I CANNOT AFFORD TO HAVE A BODY SHOP FIX THIS KIND OF REPAIR AND I SHOULD NOT HAVE TO FOR AS MUCH MONEY AS I HAVE PAID FOR THIS VEHICLE. I HAVE VERY YOUNG GRANDKIDS THAT RIDE IN THIS VEHICLE AND ONE HAS VERY BAD ALLERGIES AGAINST MOLD. AND IT IS NOT FAIR THAT I EVENTUALLY WILL HAVE TO GET THIS FIXED BECAUSE IT WILL ALSO CAUSE RUST. PLEASE DO SOMETHING ABOUT THIS.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11749000Read complaint narrative
WHEN IT RAINS REALLY HARD, THE ROOF IN THE B PILLAR LEAKS ABOVE THE SEAT BELT AREA INTO THE HEADLINER. MY HUSBAND WHO IS AN AUTOBODY TECHNICIAN HAS MADE SURE MY SUNROOF LINES ARE CLEAR AND THE WINDSHIELD MOLDINGS AND SEALS ARE GOOD. HE HAD ANOTHER ONE AT HIS PLACE OF EMPLOYMENT WITH THE SAME ISSUE AND IT WAS THE ROOF WELDS, WHICH ARE DONE BY THE MANUFACTURER. I AM HEARING MORE AND MORE TAHOE OWNERS WITH THIS SAME PROBLEM. AS MUCH AS THESE VEHICLES COSTS US, THIS SHOULD NOT BE HAPPENING. THIS CAUSES MOLD IN THE ROOF AND RUSTING. THIS HAS TO BE LOOKED INTO BECAUSE THIS IS AN EXPENSIVE REPAIR IF I NEED TO HAVE THIS PROBLEM FIXED AND COULD ALSO CAUSE HEALTH ISSUES IF NOT ADDRESSED WITH THE MOLD.
Power Train · Vehicle Speed Control · Unknown or Other
Owner-submitted NHTSA complaint · ODI 11747971Read complaint narrative
Unexpected acceleration
Air Bags
Owner-submitted NHTSA complaint · ODI 11744939Read complaint narrative
We were in a severe car accident and our airbags did not deploy in our vehicle. We were going about 45 miles an hour and had windshield cracking and severe, severe damage to our vehicle. This was a front side, head on impact.
Unknown or Other
Owner-submitted NHTSA complaint · ODI 11743752Read complaint narrative
The rear AC evaporator located behind the paneling in the rear of the vehicle was leaking AC freon r-1234yf. This was diagnosed after a weeks long troubleshooting by my mechanic trying to find the leak in the rear AC lines causing the vehicle to fail the vacuum test. After he showed me the part and where the cracks were, he suggested I report this as a safety issue since the coolant was leaking inside the car and is highly flammable. He also said he has had many other GM vehicles with the same issue and thought a recall should be issued.
Fuel System · Gasoline
Owner-submitted NHTSA complaint · ODI 11743256Read complaint narrative
The contact owns a 2018 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle experienced moderate shuddering followed by a sudden significant reduction of motive power. The vehicle was driven to a dealer, where it was diagnosed that two fuel injectors and the associated electrical wiring harness, and the fuel pump had failed completely. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 143,000.
NHTSA complaints are reports submitted by vehicle owners and other consumers. Complaint counts do not represent the percentage of vehicles affected and do not by themselves establish that a safety defect exists.
A higher complaint count can partly reflect how many vehicles were sold, vehicle age, and other factors. CarIQ does not yet normalize complaint counts by vehicles sold.
Data provided by the National Highway Traffic Safety Administration (NHTSA). This site is not endorsed by NHTSA.
OFFICIAL NHTSA MANUFACTURER COMMUNICATION DATA
MANUFACTURER COMMUNICATIONS
No NHTSA manufacturer communication records were returned for this year, make, and model.
Manufacturer communications include service bulletins and other technical information submitted by manufacturers to NHTSA. The existence or number of communications does not establish how often a condition occurs or whether an individual vehicle will experience it.
Some manufacturers may issue more detailed service documentation than others, so communication counts should not be used alone to compare vehicle reliability.
Source: National Highway Traffic Safety Administration manufacturer communicationsNATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
NHTSA DEFECT INVESTIGATIONS
No applicable NHTSA defect investigation records were returned for this year, make, and model.
NHTSA investigations evaluate potential motor-vehicle safety defects. The existence of an investigation does not by itself establish that a safety defect exists, and the absence of an investigation does not establish that a vehicle is problem-free.
Open and closed describe NHTSA's process status, not a CarIQ reliability judgment.
View official NHTSA investigation data ↗DESCRIPTIVE SOURCE OVERLAP
CROSS-SOURCE VEHICLE DATA
CarIQ compares categories appearing across independent NHTSA datasets. Overlap can help identify areas with more available documentation, but it does not establish defect frequency or prove that an individual vehicle will experience a problem.
| Component | Owner complaints | Manufacturer communications | Recall campaigns | NHTSA investigations | Official sources containing records |
|---|---|---|---|---|---|
| Unknown or Other | 25 | 0 | 0 | 0 | 1 of 4 |
| Engine | 19 | 0 | 0 | 0 | 1 of 4 |
| Power Train | 19 | 0 | 0 | 0 | 1 of 4 |
| Service Brakes | 19 | 0 | 0 | 0 | 1 of 4 |
| Electrical System | 12 | 0 | 0 | 0 | 1 of 4 |
| Steering | 11 | 0 | 0 | 0 | 1 of 4 |
| Fuel/propulsion System | 7 | 0 | 0 | 0 | 1 of 4 |
| Forward Collision Avoidance | 4 | 0 | 0 | 0 | 1 of 4 |
| Engine and Engine Cooling | 3 | 0 | 0 | 0 | 1 of 4 |
| Hydraulic | 3 | 0 | 0 | 0 | 1 of 4 |
Displayed first by the number of source categories containing the component, then by owner complaint count, then alphabetically. This is a presentation rule, not a vehicle ranking. Complaint reports, manufacturer communications, recalls, and investigations describe different events and are never added into a combined total.
- complaint
- Available
- communication
- Available
- recall
- Available
- investigation
- Available
- production
- Unavailable
OFFICIAL NHTSA SAFETY RECALL DATA
SAFETY RECALLS
3 recall campaigns found
01SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUMCampaign 20V603000October 1, 2020
Summary
General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist.
Safety Consequence
A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began November 11, 2020. Owners may contact GM customer service at 1-866-522-9559, Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N202300860.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
02SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RINGCampaign 19V761000October 24, 2019
Summary
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Safety Consequence
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
03SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUMCampaign 19V645000September 6, 2019
Summary
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Safety Consequence
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall results shown here are based on year, make, and model. A specific vehicle may or may not be affected. Check the vehicle's VIN with NHTSA to confirm open recalls before purchasing. Data provided by the National Highway Traffic Safety Administration (NHTSA).
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