2016 Ford F-150

I am reporting that the Corporate Ford Company is knowingly requiring a software update that minimizes a safety hazard instead of eliminating a safety hazard (NHTSA Recall 26V237). Here are the facts: ---Lebanon Ford service said that they cannot tell me what the software update 26S28 will do to fix the danger of driving my vehicle. The mechanic (Michael) said that the software update is meant to fix the transmission molded lead frame, but that it does not. My research about this software update states that the truck will unexpectedly downshift to 4th gear (instead of downshifting to 1st gear without the update). This downshifting issue poses a danger to people driving on the highway! Consider trucks suddenly downshifting to 4th gear in front of you on the highway (some towing)! Ford Recall: 26N04 is a fix that will eliminate danger, but Ford is NOT fully implementing it! Molded Lead Frame Failure The Issue: The internal wiring harness (the lead frame) holds the speed and temperature sensors. When it fails, it sends bad data to the computer. Symptoms: Erratic shifting, a wrench light on the dash, or a check engine light with speed sensor codes. Unexpected Downshifts (Recall 26V-237) --THIS IS THE SOFTWARE UPDATE THAT DOES NOT SOLVE THE DANGEROUS RISK. On XXX, Ford did NOT complete the Recall 26N04 (Ford #), only the NHTSA 26V237 software update, which does not eliminate dangerous driving on the highway. I am attaching the event information that I gave to Lebanon Ford at the time of service. ALTHOUGH THERE WAS NO CRASH AND NO CASUALTIES, I CANNOT, IN GOOD CONSCIENCE, DRIVE MY 2016 FORD F-150 ON THE HIGHWAY BECAUSE FORD IS ONLY LESSENING THE SYMPTOM, WHICH IS STILL A DANGER TO PEOPLE. FORD CAN FIX THE PROBLEM TO ELIMINATE DANGER, BUT THEY CHOOSE NOT TO DO SO.

I am filing an emergency complaint against Ford Motor Company for failure to provide a safety recall remedy within a reasonable timeframe under 49 U.S.C. Chapter 301. My vehicle has an active safety recall (Recall 20S31) for a compromised brake master cylinder, making it entirely unsafe to operate. The vehicle is currently grounded and inoperable at my residence. Ford Corporate has kept the required repair parts on a national backorder for over 3 months. On August 18th, Ford Corporate sent me a formal written denial explicitly refusing to provide a rental vehicle or alternative transportation while my truck sits stranded. Ford is forcing me to choose between driving a vehicle with known catastrophic braking failure or having no transportation, actively violating federal recall compliance guidelines.

XXX: I scheduled an oil change online and selected the open transmission safety recall. [XXX] Ford executed Recall 26S28 (PCM Programming) under verification code RGLKT7MASIPIJ. The truck had absolutely no shifting issues prior to this flash. XXX: Within two weeks of the software update, the truck began experiencing the exact erratic shifting and violent gear-dropping safety hazards described in the recall. I returned the truck to the dealer. XXX: After days of complete silence, I had to initiate contact. First by phone, then by physically walking into the service desk on XXX to get answers because the dealer ignored my vehicle. Mid-XXX: After the truck sat on their lot for three weeks, they finally scanned it and retrieved code P2701. The dealer stated the recall wouldn't cover it and immediately quoted me 8,000 to rebuild or 10,000 to replace the transmission. They claimed they would submit the case to Ford Corporate. XXX: Having heard nothing, I returned to the dealership in person. I was told they still had no response from corporate. The Paperwork Contradiction: The technician's notes on Page 3 explicitly state: "No update so that one recall cannot be performed, must been updated at some point." This proves the technician failed to look at their own shop's service history from XXX (Page 2), where they signed off on completing the update. Furthermore, they condemned the entire transmission based strictly on a digital code scan; they never dropped the pan or performed any physical diagnostic work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The component that failed is the Back Up Camera Screen. It is all blue. It is available for inspection upon request. My safety or the safety of others is at risk because I can't see directly behind my truck without this camera. I could end up hitting a child or small item directly behind my truck. We will be contacting the dealer about this problem. My vehicle has not been inspected by the manufacturer, police, insurance or others at this time. No warning lamps, messages or other symptoms of this problem occured prior to the failure. This problem first occured on Saturday, September 19, 2026 I don't know what the cause of this problem is.

I participated in Safety Recall 26V237 -2016 F-150 Ford Truck transmission issues. Under the recall, Ford completed a transmission programming update to resolve the safety concerns. The campaign DID NOT resolve the transmission issues. The truck is still a hazzard to drive & needs further repairs or transmission replacement. Please do not allow Ford to remain unaccountable for the failure to correct the issue.

There is currently a recall on 4 of the sensors on the same rail n the transmission due to it locking in 3rd or 5th gear. When I took the truck in they pulled the codes and it was not one of the 4 so Ford does not have an active recall. There was another person in line in front of me who had the same issue on the same two codes.

The contact owns a 2016 Ford F-150. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted, and the vehicle lost motive power and decelerated. Additionally, there was an abnormally loud sound coming from the vehicle with the power train warning light illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed. The contact was informed that an unknown PCM software update was completed. The vehicle was repaired but the failure reoccurred. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact stated that the vehicle was unsafe to drive. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 100,000.

Driving down Highway 6/34. Cruise set at 65 mph. The truck on its own Shifted into 2nd gear and revving up the engine caused the vehicle to slow uncontrollably, which is very unsafe driving. The 2016 has a safety recall to prevent this from happening. I am writing this to report that my truck has had the recall done, and this still happened. I will park the truck until Ford can fix it. But they are trying to get out of fixing this safety issue with all these trucks. At 65 mph, I lost control of the truck, and thank goodness there were no other vehicles on the road around me